Stayed twice for work visiting a vendor site in the area, in Nov 2011 and Jan 2012. Rate included breakfast which was a nice spread of hot and cold items including an omelette bar. The restaurant was packed each morning, looked like many guests had the same benefit. Rooms clean and functional for what I needed. Looks like hotel used to be an Embassy Suites based on the open atrium though noise in the evening from the lobby bar wasn't noticeable.
On the second stay I was Hilton Gold so got a higher floor and access to club lounge. Also received letter from manager thanking me for loyalty and for my second stay here which was nice. Check in agent also came around desk to present keys and explain elite benefits which was a nice personal touch. Didn't use the lounge for breakfast since had again paid the extra for the restaurant which had a better spread. Visited the lounge in the evening for a drink and snacks but it was packed and quite small with a counch next to the TV plus only a few tables and chairs, every seat taken. Needed to be a lot larger to become for table though the agent was nice and offered an additional drink to go.
Overall if in the area for work again would choose this hotel though for visiting Phoenix there are other hotels more suitably located.
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- Also Known As:
- Hilton Phoenix East / Mesa Hotel Mesa
- Hilton Mesa
- Hilton Phoenix/ Mesa Arizona