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“Hilton Phoenix/Mesa - July 2014”

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Hilton Phoenix/ Mesa
Ranked #8 of 57 Hotels in Mesa
Albuquerque, New Mexico
Level 6 Contributor
181 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Hilton Phoenix/Mesa - July 2014”
Reviewed 8 July 2014

Good location, but tired and old hotel. Large rooms, small bathrooms.
Front desk was very accommodating when we reported that the bathroom smelled like cigarette smoking and they immediately changed our room (but no upgrade).
Hotel needs renovation.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Route66travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,055 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Bay Shore
2 reviews
Reviewed 7 July 2014

Great hotel top to bottom. Staff was helpful and friendly. They accommodated everything I asked for, even last minute requests. I was new to area and they made me feel right at home. For the price the king sized bed/room was awesome with all appliances. Nothing "cheap" about the place. Exceeded my expectations and will recommend to family and friends who visit me now here in Mesa.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jason J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, ma
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 July 2014

I was on a family/business trip out west. We needed a hotel to stay for the night at the end of our trip I found the Hilton/Mesa very accomodating, clean and accessible. Hotel staff was very nice and helpful as well.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank AVS1204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flagstaff, United States
1 review
Reviewed 3 July 2014

I came here remembering my experience 30 years ago on my honeymoon. the hotel is beautiful and staff is really wonderful. I was disappointed that the hotel did not pay attention to how many people would be in our room. the Jacuzzi was the same temp as the outside air. would have liked it to be hot

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank April S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rock Hill, United States
1 review
Reviewed 2 July 2014

Nice Place. Staff was always friendly and went above and beyond to be helpful. Restaurant is open for breakfast and lunch. Breakfast was an 'A'. It is a buffet with a lot of choices. Lunch was 'very good'. Pool is the standard hotel variety but private. Overall - I would definitely go back again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Jeff E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 June 2014

Very helpful and courteous staff. Outstanding service. Would recommend this hotel to everyone. Room was very clean and updated. Internet was fast and the bar was relaxing. Morning breakfast was great.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank anthonyr998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

Found bugs in bed and shower. When report to management, I was given a breakfast coupon for the buffet but had already made plans to eat outside of the hotel with friends. They tell me that my AARP membership was included in my room rate, however, the advertised rate was the same as I received so I am not sure that I received that consideration.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Barbara R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Phoenix/ Mesa

Property: Hilton Phoenix/ Mesa
Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Phone Number:
Region: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hilton Phoenix/ Mesa Arizona

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