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“What a gem!”

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Hilton Phoenix/ Mesa
Ranked #8 of 57 Hotels in Mesa
Las Cruces
1 review
“What a gem!”
Reviewed 21 August 2014

I stayed here on business for three nights. The value was exceptional, the Executive Lounge was remarkable (nice nibbles and bottomless drinks), and the Zuni Grill for breakfast was top notch! The location feels a bit dated, but they make up for it in experience.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,039 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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English first
Toronto, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 13 August 2014

My wife and I stayed at this hotel for 2 nights when we were in town for family function. We were pleasantly surprised with the friendly, helpful staff and clean facilities of the hotel. The location was excellent for our purposes and we thoroughly enjoyed our brief stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank ROBERT E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newport Beach, California
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 August 2014

I was recently at the Mesa Hilton for a dance competition. I found the staff to be very polite, the rooms were quiet and clean. I took my dog...there was a $50 charge, but everyone was very nice to my Cavalier King Charles Spaniel. There were even treats at the front desk. Caution: someone in our group had some valuables taken from their room (watch and money). The hotel did nothing to help solve who did the burglary.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Janet L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lightwater Uk
Level 6 Contributor
312 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
Reviewed 5 August 2014

We have stayed at this hotel quite a few times in the past, and as always the service from the staff here is excellent. We paid for an upgrade suite, a modest charge, but sadly this was above the pool and very close to the busy highway 60 into Phoenix. During the rush hour it is quiet as the traffic crawls by, but during the night, the noise as the vehicles thunder by is to say the least, loud.
I phoned and spoke to the front desk at 4am, having given up on trying to sleep, they agreed move us without hesitation. Our new room, above the main entrance on Holmes Ave, was great, quiet, spacious and clean. The room comes with the usual amenities of a safe and fridge, but importantly for here, a great a/c unit, to keep the room cool. The bathroom, is adequate, but the bath was small and shallow, very nice toiletries are supplied. The hotel has good facilities, a wonderful breakfast buffet, the pool clean and a good size. There is also a nice lobby bar and fitness centre. Around the hotel is a small mall, and there are restaurants within a short walking distance. We look forward to our next stay.

Room Tip: Rooms above the pool suffer from noise as they are close to highway 60.
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  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank garygeorge3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, AZ, Anguilla
1 review
Reviewed 5 August 2014

Very nice property, definitely a step above the average businessmen's hotel! Good location with lots of shopping, dining & entertainment choices in the immediate area. Hotel staff were all very pleasant & helpful. Food was very good! Executive lounge a most enjoyable perk! Family & pet friendly. Pool area also very nice & clean.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, United States
1 review
Reviewed 30 July 2014

Welcoming lobby. Clean, spacious furnished room. Computer station offers free printing for business documents, flight check-ins, etc. Very likely the most cozy hotel one can stay in the area. The only downside is the lack of public transportation so one would need a (rental) car.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ruddy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoboken, New Jersey
1 review
Reviewed 29 July 2014 via mobile

Hotel was ok but I travel for business every week and the one thing I can not stand is incompetent staff. A microcosm of the stay lays with the one hour I had to lay by the pool. It's Arizona, it's over a 100 degrees, you would think they would have towels by their pool. I asked the front desk twice and both times was assured they would be coming, but nope never came. Never thought it would be so difficult to track down a towel in a hotel. I don't know what ticked me off more, the towel or the rude staff. Anyway this location did not live up to the Hilton name.

Stayed July 2014
Helpful?
Thank Evan429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Phoenix/ Mesa

Property: Hilton Phoenix/ Mesa
Address: 1011 W Holmes Ave, Mesa, AZ 85210-4923
Phone Number:
Region: United States > Arizona > Central Arizona > Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Mesa
#7 Family Hotel in Mesa
#8 Romantic Hotel in Mesa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hilton Phoenix/ Mesa 3.5*
Number of rooms: 260
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hilton Hotels Direct, Booking.com, Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Hilton Phoenix/ Mesa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Phoenix East / Mesa Hotel Mesa
Hilton Mesa
Hilton Phoenix/ Mesa Arizona

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