Booked 4 nights, but left after 1! Disgusting! Stinky Room was dark and dingy with mismatched dented broken down furniture. Nightstand was sticky with rings from glasses of who knows what. Carpets were dirty and had not been vacuumed. Medication and food on carpet. Lampshades were dusty and yellow with age. No one has cleaned mop boards and along the base of walls in years. Bathroom area had all kinds of hair on counter, in the dirty sink, on the toilet, on the floor and everywhere in the tub, which needed a good scouring. Faucets were not clean and still had toothpaste and whatever from previous guests. When we used the tap, found the sink drain was clogged and would not drain. The stool tank lid didn't fit and was at least as old as this aged structure. Bathroom floor was very dirty! Bathroom walls had human waste on them.
Beds had cheesecloth sheets with no mattress pad; sheets did not stay tucked so we woke on a bare, broken down, yellowed mattress. Ughh! What a long night!
We checked four vending machines and could not get one bottle of water. In the morning we hoped to find bottled water on the breakfast bar (which we did not eat from!), and there was none.
When we complained to manager and head of house keeping, their main concern was who had been responsible for cleaning the room the day before. The problem is who has EVER been responsible for cleaning the last year or more! This kind of filth does not happen overnight.
Could not leave this place quick enough. Left without reservations elsewhere.
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- Also Known As:
- Dobson Ranch Hotel Mesa
- Best Western Dobson Hotel
- Best Western Mesa
- Mesa Best Western
- Ramada Mesa Phoenix East Area Arizona