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“Decent Hotel... Lacking in Service”
Review of Regidor Hotel

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Regidor Hotel
Ranked #49 of 85 Hotels in Salta
Reviewed 18 July 2010

A little background... I am a 22 year old man from the U.S. who has spent considerable time in Argentina (a total of 8 months over three visits since 2006). This was my second time in Salta and I was traveling with two Argentine friends. They are both, obviously, native Spanish speakers and I am nearly fluent (not to toot my own horn).

The reason I would not recomend this hotel centers on service. I am not a demanding traveler, but I do expect hotel staff to treat me with courtesy.

We arrived without a reservation and asked whether there were rooms available. The front desk attendant informed me that there were rooms available which met our needs. I asked whether the rooms had private bathrooms (they do). The receptionist´s response, layered thick with sarcastic attitude, translates into "no, you have to walk around the block to get to the bathroom". I gave an obligatatory chuckle to this ill-timed joke and proceeded to ask whether breakfast was included with the room. As if I had insulted him, he responded something like: "Why would you even ask such a question in a hotel in this neighborhood?". I took this as a "yes". I could go on about other things the receptionist said to me but I´ll spare you.

The next morning we woke-up, ate breakfast, and went to reception to check-out. When I went to pay the bill I noticed that I had been charged for breakfast. I didn´t say a word to the receptionist about the charge because he had already made it clear to me that he wasn´t interested in providing decent service. I paid the bill and we went on our way.

Maybe we caught the receptionist (Luis) on a bad day, maybe he treats everyone like this. My perception was that he was treating me this way either because of my age or nationality, neither of which are acceptable. Many people don´t like the U.S., and even more distrust the young. Regardless of the reasons, when I am paying someone, I expect him to treat me with respect.

If you read through my rant, allow me to give you a few basic details on the hotel:
The location of this hotel is great. It is steps away from the main plaza of Salta and very close to the Peotonals (shopping streets). The rooms are fairly basic, but they certainly fit within the 3 star range by Argentine standards. The beds were comfortable and all the rooms have a private bathroom. Breakfast was NOT included in the price of a room.

If you do choose to stay here I hope they treat you with more respect than they gave me.

  • Stayed: July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Thank JPGerber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 - 18 of 96 reviews

Reviewed 26 October 2009

I stayed at Regidor in 2003, and went back this year. Not only I confirm what I thought at the time, I now think it´s even better.
Wonderful hotel, simple, not luxury but fair, clean, and with all I need to be happy in my stay. The location is excellent, right next to Salta´s main plaza; the rooms are a nice size and have all you need, with lots of light and, in most cases, they´re quiet in spite of being next to a well travelled street. The service is great: Very nice reception folks, always willing to help. And the price for all of the above cannot be beat!. Really!.
Last but not least, the restaurant of the hotel has a great menu for very reasonable prices.
I will keep coming back.

  • Stayed: August 2009, travelled solo
    • Value
    • Location
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2  Thank palomamarugan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: October 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Daniel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile
Google Translation

Stayed: October 2017, travelled as a couple
Thank bcnviaje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago
Google Translation

  • Stayed: October 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank vick963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017
Google Translation

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank guido222_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2017
Google Translation

Room Tip: Todos os quartos têm janela dupla. Minimiza muito o barulho. Olhe antes o chuveiro pois peguei um qu...
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  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
Thank Heloise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regidor Hotel

Address: Calle Buenos Aires 8, Salta A4402FDB, Argentina
Region: Argentina > Northern Argentina > Province of Salta > Salta
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
Ranked #49 of 85 Hotels in Salta
Price Range: £50 - £80 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regidor Hotel 2*
Number of rooms: 30
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