A little background... I am a 22 year old man from the U.S. who has spent considerable time in Argentina (a total of 8 months over three visits since 2006). This was my second time in Salta and I was traveling with two Argentine friends. They are both, obviously, native Spanish speakers and I am nearly fluent (not to toot my own horn).
The reason I would not recomend this hotel centers on service. I am not a demanding traveler, but I do expect hotel staff to treat me with courtesy.
We arrived without a reservation and asked whether there were rooms available. The front desk attendant informed me that there were rooms available which met our needs. I asked whether the rooms had private bathrooms (they do). The receptionist´s response, layered thick with sarcastic attitude, translates into "no, you have to walk around the block to get to the bathroom". I gave an obligatatory chuckle to this ill-timed joke and proceeded to ask whether breakfast was included with the room. As if I had insulted him, he responded something like: "Why would you even ask such a question in a hotel in this neighborhood?". I took this as a "yes". I could go on about other things the receptionist said to me but I´ll spare you.
The next morning we woke-up, ate breakfast, and went to reception to check-out. When I went to pay the bill I noticed that I had been charged for breakfast. I didn´t say a word to the receptionist about the charge because he had already made it clear to me that he wasn´t interested in providing decent service. I paid the bill and we went on our way.
Maybe we caught the receptionist (Luis) on a bad day, maybe he treats everyone like this. My perception was that he was treating me this way either because of my age or nationality, neither of which are acceptable. Many people don´t like the U.S., and even more distrust the young. Regardless of the reasons, when I am paying someone, I expect him to treat me with respect.
If you read through my rant, allow me to give you a few basic details on the hotel:
The location of this hotel is great. It is steps away from the main plaza of Salta and very close to the Peotonals (shopping streets). The rooms are fairly basic, but they certainly fit within the 3 star range by Argentine standards. The beds were comfortable and all the rooms have a private bathroom. Breakfast was NOT included in the price of a room.
If you do choose to stay here I hope they treat you with more respect than they gave me.
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