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“Nice location but overrated:poor service, mediocre food,”

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House of Jasmines - Estancia de Charme
Ranked #18 of 87 Hotels in Salta
Certificate of Excellence
Geneva, Switzerland
Level Contributor
171 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
“Nice location but overrated:poor service, mediocre food,”
3 of 5 bubbles Reviewed 19 April 2014

I was looking forward to our stay at the House of Jasmine given the very positive comments, but our experience was a very mixed bag.The setting in the large park is quite nice, the welcome with a hot towel and fruit juice very pleasant and the guest rooms (we had a junior suite) in the guest houses nice, we were disappointed by the restaurant experience: The food was very basic ( I wonder what they teach you at the cooking classes offered by the hotel), the service came with a smile, but was super slow and not very competent. The breakfast super basic (no bread, just toasts). It is ok for one night when visiting the great salta region (including the must see Salt lakes Grandes Salinas), but not worth the while for an extended stay although they offer complimentary mountain bikes and horse back riding tours.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank swisscheck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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188 reviews from our community

Traveller rating
    129
    38
    18
    3
    0
See reviews for
35
98
6
8
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
San Francisco, California
Level Contributor
208 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 bubbles Reviewed 5 March 2014 via mobile

From the moment we arrived nearly everything was wonderful. We were treated by Gonzalo, who ran the front desk and was wonderful with a glass of juice and warm, moist towels which, after a long drive, were wonderful. We were shown to a nice, but small room that didn't have a view of the gorgeous grounds and asked if there might be a room with a view. We were upgraded to a junior suite which was large and beautiful with a nice patio and view. We had planned our stay there as a rest for 2 nights during our travels and it was perfect. The place itself is a gorgeous 150 house converted to a hotel. And the surrounding grounds are gorgeous with views of the Andes. The food at the restaurant was excellent. One of the best steaks we've had in Argentina. All the service was excellent. We especially loved Gonzalo and Dante. Thank you for a wonderful retreat.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank paul f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
2 reviews
5 of 5 bubbles Reviewed 28 February 2014

The location of this charming Inn is 10 minutes from the airport making it a perfect spot on your way to,or from Buenos Aires. We were greeted when we arrived by name and were instantly made comfortable with a cold drink of juice. We awoke in the mornings to the delicious sound of birds singing and the view of a corn field and mountains in the distance. All the staff made us feel comfortable and provided answers to all our questions and provided advise and ideas on what places we should see in order to help us make our trip to Argentina the best it could be. The beds are fabulous and the dining room is beautiful.
The Manager helped us to secure a tour guide/driver so we could explore more of the northern parts of Argentina and this resulted in a very memorable and wonderful trip. Thank you

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DVS_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 26 February 2014

we made a reservation for lunch for a group of ten, 4 adults, and 6 children 14 and younger. We were given a very warm welcome by a member of the staff, and then we were directed to the beautiful dining room. They had informed us that it would be a set menu, consisting of an appetizer salad which was very good, and "bife de chorizo" with rattatuile. This was not the best bife de chorizo, not even close. But in general the experience was good. The place is beautiful, they gave us a tour of the property including a very nice spa and also the rooms. The food was ok, but a bit expensive for the quality. We had much better meat at all other places we were to; but I have to say that their empanadas were some of the best.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Dannie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

At the end of our trip through the North of Argentina we felt like coming home at the House of Jasmins and a very romantic, warm, home in beautiful surroundings and with a thoughtful professional staff and delicious foord for that. Top quality in all aspects without being in any way excessive.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Els S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crete, IL
Level Contributor
129 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 February 2014 via mobile

The Estancia was great and everyone was very pleasant and friendly. Ana and all kitchen staff were great and the Chef was always checking on the guests and how we liked the fine
food. We enjoyed riding the horses and hated to leave.
Highly recommended!
Joe Dooley

Stayed January 2014, travelled as a couple
Helpful?
Thank beatstew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eugene, Oregon
Level Contributor
98 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

My wife and I are visiting Salta for a month and went to the House of Jasmines one afternoon for lunch. It is located in the outskirts of Salta and our cab driver had some problem finding it. The hotel and restaurant have lovely views of the surrounding valley and hills. We were welcome to walk around the property before lunch.

We had some complimentary hors' d'oeuvres sitting on the outside patio and then went into the restaurant for lunch. The young women who was our waitress, Eugenia, was very helpful and eager to practice her English with us. The soup course (puree of vegetable) was excellent and the meat entrees, which include llama and cabrito (young goat), were very tasty.

The overall experience was excellent and it was worth the trip to enjoy the surroundings and the meal.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Charles G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about House of Jasmines - Estancia de Charme

Property: House of Jasmines - Estancia de Charme
Address: Ruta Nacional No 51 Kilometro 6 | La Merced Chica, Salta 4427, Argentina
Region: Argentina > Northern Argentina > Province of Salta > Salta
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#5 Spa Hotel in Salta
#7 Romantic Hotel in Salta
#7 Luxury Hotel in Salta
#12 Family Hotel in Salta
Price Range (Based on Average Rates): ££
Hotel Class:4 star — House of Jasmines - Estancia de Charme 4*
Number of rooms: 14
Official Description (provided by the hotel):
At the foot of the Andes the Fenestraz Family succeeded in creating a unique and romantic place that combine northern tradition with the comfort of the finest boutique hotels.The warmth, the cordiality and the special care in every detail are characteristics in House of Jasmines and in its entire staff, where all the guests live a real adventure discovering the magic of the landscape with the charm and comfort of a luxury stay. ... more   less 
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Also Known As:
House Of Jasmines Hotel Salta
Hotel Of Jasmines
Of Jasmines Hotel

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