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“Good location - great breakfast”
Review of Patagonia Plaza

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Patagonia Plaza
Certificate of Excellence
Reviewed 9 February 2014

I stayed (with 2 friends) for one night. The rooms were clean and comfortable. They were a bit warm but we opened the windows and did not find it to be too noisy. The location was great and the staff were friendly and helpful. The breakfast was great (better than average).

  • Stayed: January 2014, travelled with friends
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Thank sportyjo30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (374)
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Reviewed 9 April 2013

I was at this hotel in the winter, so didn't need to worry about fans or opening windows. I was instead impressed with beautiful design, central location, helpful friends staff. Great breakfast buffet. My visit was to officiate a ski race and I was so surprised to find elegance and comfort. The town reminded me of Aspen in the 1960's, but the Patagonia Plaza was more like the Ritz-Carlton of 2010.

Room Tip: Higher rooms have better views and less street noise. Elevators make upper level choices a snap.
  • Stayed: September 2012, travelled on business
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1  Thank snowmystr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 February 2013

Patagonia plaza is a 4 star hotel but it was most probably not audited for a very long time because it it is far from that!
The hotel is located in the center of the town.
The room is extremenly hot and there was no fan available. If we opened the window if was noisy.
The roon has a "hanging TV" which is located so cetral and low that I hit it and "opened my skull" (i am 175cm tall 5'9").
The shower is an other very problem....the temperature of the water change to extreme hot such that you can not even reach with your hand to trurn it off. Both me and my wife suffered burns.
I asked to speak with the manager and it was difficult to get a hold of him. when he finally agreed to meet with me he told that he knows about the problems and did not suggest any practical solution.
I never came out of a hotel so injured!!!! BE CAREFULL

Room Tip: Ask for a room with no "haning TV" and check the bath!!!!
  • Stayed: January 2013, travelled as a couple
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3  Thank Simon317
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Otro at Patagonia Plaza, responded to this reviewResponded 18 September 2014
Google Translation

Simon 317, gracias por tomarte el tiempo para calificarnos. Hotel Patagonia Plaza es un hotel 4 estrellas, el único de San Martín de los Andes. En nuestro Hotel tenemos calefaccion central y si hace calor se pueden abrir las ventanas. No disponemos de ventiladores ya que es una ciudad muy fría durante casi todo el año. Encuanto al televisor, te pedimos disculpas si fue una incomodidad, ahora hemos cambiado los mismos por televisores led en todas las habitaciones. Te enviamos un cordial saludo.

317 Simon, thanks for taking the time to qualify us. Patagonia Plaza Hotel is a 4 star hotel, the only one in San Martin de los Andes. In our hotel there is central heating and hot if you get hot you can open the windows. We do not have fans as it is a very cool city for most of the year. About the TV, we apologize if it was an inconvenience, now we have changed them by LED TVs in all rooms. Best regards.

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Reviewed 18 April 2012

Perfect place to kick your feet back and relax in this nice hotel. Lukas at the front desk is great and can help you with anything you need. The location is right off the downtown and a few blocks from the lake. They have a nice buffet breakfast included. This quaint little town is a must see and the hotel is perfect for your stay!

  • Stayed: April 2012, travelled solo
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2  Thank Lmahin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 March 2012

The hotel in situated in the main street and we had a room with a balcony sitting room on the side street. Unfortunately this has been the second hotel on our trip to Chile and Argentina that has had no air conditioning (which may be the norm) but to open the window on a warm early autumn night lets in all the noise from the street. The sound-proofing in our room was rather poor as we could hear the conversation from the next room through to 12 midnight and we had an early departure the next morning. Very helpful staff both front reception and at breakfast who were only too willing to assist us English-speaking tourists.

Room Tip: Any room that doesn't front on to any street as I would imagine these would be less noisy and al...
  • Stayed: March 2012, travelled as a couple
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1  Thank GlobeTrotters4001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2012

This hotel is big, ugly, no air-conditioned and noisy, with shabby rooms, and really depressing. We saw the so-called "superior" room, and we checked out 10-minutes after entering the hotel. It turned out that the hotel management charged us 668 USD - which is the rate for the 3 nights we were supposed to spend there. No one even bothered to inform us about that, or to offer better alternative. How could they, as they do not speak English! Don't stay there, there are numerous private boutique hotels in the city - and the experience is so much more personal, and friendly. Irena Komitova (Bulgaria)

Stayed: January 2012, travelled as a couple
5  Thank Irnea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patagonia_Plaza, Otro at Patagonia Plaza, responded to this reviewResponded 18 September 2014
Google Translation

Hola, gracias por tomarte el tiempo para calificarnos. Hotel Patagonia Plaza es, efectivamente un hotel grande. Y no tiene aire acondicionado, porque en San Martín de los Andes hace frío casi todo el año y, en verano, la temperatura no supera los 25 grados durante el día y las noches son frias. Lamentamos que no te haya gustado la decoración de las habitaciones pero ninguna habitación se encuentra deteriorada. Por otra parte nuestro personal habla ingles, son todos bilingües. Lamentamos que no te hayas sentido a gusto y que nuestro Hotel no te haya gustado. Te enviamos un cordial saludo.

Hi, thanks for taking the time to qualify us. Patagonia Plaza Hotel is indeed a big hotel. And no air conditioning, because in San Martin de los Andes is cold almost all year round and in summer the temperature is below 25 degrees during the day and at night is always cold. I regret that you did not like the decor of the rooms, but no room is deteriorated. Moreover our staff speak English, are all bilingual. We regret that you have not felt comfortable and that our Hotel will not have enjoyed. Best regards

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Reviewed 31 May 2011

We stayed here for 2 nights as part of a package tour, so we didn't know what to expect. The hotel from the outside is banal, unlike all of the charming wooden architecture in this elegant little town. The lobby inside is huge, but somewhat tired. Nevertheless, we loved out large room with a sitting area and the nice bathroom. The carpet and fabrics were rather tired, but the bed was big and comfortable.

We enjoyed the sauna and the pool. There is also a sundeck which we didn't use because it was too cold.

Service was great, and we walked everywhere in town we wanted to go.

Keep in mind that we were there in autumn, the off-season, so there were few guests and the town was very quiet.

Overall we had a very comfortable and enjoyable stay.

  • Stayed: May 2011, travelled as a couple
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1  Thank tangocherie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Patagonia Plaza

Address: Av. San Martin y Rivadivia, San Martin de los Andes 8370, Argentina
Region: Argentina > Patagonia > Province of Neuquen > San Martin de los Andes
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Ski-In / Ski-Out Swimming Pool
Hotel Style:
#1 Ski-In / Ski-Out Hotel in San Martin de los Andes
#14 Family Hotel in San Martin de los Andes
Price Range: £77 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Patagonia Plaza 3.5*
Number of rooms: 91
Official Description (provided by the hotel):
Hotel Patagonia Plaza is nestled in one of the most beautiful destinations in Argentinian Patagonia: San Martin de los Andes. Specially conceived to provide guests with countless services, we take permanent care of each comfort and coziness detail. Nature, the scenery, quietness and comfort are already at your service. The only element missing is you. ... more   less 
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Patagonia Plaza Hotel

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