The hotel has 3 stars, no more. They claim that they have superior rooms that are one star more than the hotel rating, but I don't think so. The staff is not willing to help you. I asked for toasted bread at breakfast and one of the employees told me "they don't have a toaster here", when instead he could go to the kitchen and toast it in another way. We asked for a crib for our baby in the room. The mattress was too overused and all they have are in the same condition. Location is great, within walking distance to downtown, just a few steps.
- Official Description (provided by the hotel):
- We invite you to take your holiday at Grand Hotel Bariloche, where we guarantee that you will feel comfortable, enjoying of the best service in a cordial and familiar enviroment. You will be at a 9 floors, warm Hotel, located in the main street of San Carlos de Bariloche. It is in the middle of the center and commercial area of Av. Mitre, just 100 meters from Nahuel Huapi lake. ... more less
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