This delightful gem has it all. Paula and Luis are over the top as hosts in their desire to please and make your stay great. Paula arranged a door to door car rental, greeted us with croissants, chocolates and kiss on the cheek. Luis helped us use their computer so that we could Skype with our family back home and even drew personal maps to help us plan our daily excursions. Every arrival or departure was greeted personally. We felt like loved family from our first moments at the hotel until we left.
The hotel location is excellent with a lovely view of Lake Nahuel Huapi from the rooms and a number of good restaurants are within walking distance. Rooms are immaculately clean and very comfortable.
For those who would like it, upon request, the oversized spa on the first floor will be heated for a relaxing soak or a massage will be arranged in the room next door.
Breakfast includes homemade bread, jams, dulce de leche, fruits, juice, yogurt, coffee and assorted sweets. Since dinner is always very late in Argentina (restaurants open at 8 pm and we seldom saw other diners before 9 pm) a continental breakfast feels just right in the morning.
We very highly recommend a stay at the Altuen.
Rita and Bob Shapiro
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