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“A wonderful getaway”
5 of 5 bubbles Review of Estancia Peuma Hue

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Estancia Peuma Hue
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A wonderful getaway”
5 of 5 bubbles Reviewed 4 January 2014

My wife and I recently spent 5 days at the Estancia and loved it. As others mention, the location is fabulous, surrounded by beautiful mountains with well mapped trails. The facilities are excellent, including horseback riding, kayaking, etc. But the staff are absolutely wonderful. They always exceeded our expectations in every way, with their kind advice, even as far as how to deal with a persistent cough! Ronnie's massages were top rate, and the tour he took us on really enhanced our overall experience. The food was wonderful, and the cooks accommodated our tastes perfectly; they even packed a lunch on the day we went for a more ambitious hike. On a more mundane level, their advance attention to administrative details were very helpful, especially with Pagagonia being a long trip -- it was great to go with confidence. Oh yeah... the dogs are a treat also and great company on a hike.

  • Stayed November 2013, travelled as a couple
    • Value
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Helpful?
1 Thank strangemansland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, General Manager at Estancia Peuma Hue, responded to this review, 6 January 2014
Dear Guest,
Thank you for taking the time to write a review. We greatly appreciate your comments
It was a big pleasure hosting you at Estancia Peuma Hue and we hope to see you back again to share more unique moments!

Have a great beggining of 2014

Kind Regards

Luis
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320 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 December 2013

Puema Hue has a wonderful location on the lake and the views from the main house are truly breathtaking. However the staff and the animals are what make this place unique. It was great to go for a walk and bring a couple of the house dogs with us (just don't follow rock loving Ghandi!) and having never ridden a horse I found the experience beautiful and exhilarating. A special mention goes to Carina and Martina who were so friendly and we had some great laughs at meal times, of which the standard was excellent and I had one of the best steaks in Argentina.
The lodge we stayed in as a group of 4 was perfect, giving us our own communal space to unwind in. The rooms are perfectly comfortable and cosy - whilst not 5 star luxury, with the views and activities on offer you won't want to spend much time in your room anyway.

  • Stayed December 2013, travelled with friends
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Helpful?
Thank Priscilla W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, Director of Sales at Estancia Peuma Hue, responded to this review, 30 December 2013
Dear Priscilla,
Thank you so much for your beautiful review, we're glad to read you had such a good experience with us, and no doubt we'll take into account your remark about the rooms for future improvement.
Hugs for you, Fiona, Tim and Keith from the whole Peuma Hue team, animals and humans alike!
And a very happy New Year!


Luz Davico
Estancia Peuma Hue
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Stellenbosch, South Africa
Level Contributor
255 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 26 December 2013 via mobile

A fabulous Estancia! The views are great from the rooms and we had the Master Suite with a jacuzzi bath and a glass roof opening up the vista on the mountain! Stupendous! There many activities to satisfy the active guests and the masage by Ronnie is not to be missed! The food however was not up to standard and that is the reason why I can not give 5 stars.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Johann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, Manager at Estancia Peuma Hue, responded to this review, 28 December 2013
Dear Johann,
Thank you so much for your review! We are really glad to have met your expectations in regards of lodging & attention! As we are always trying to improve, we'll take special attention to your notice about the food.
Hugs from Patagonia to you, Susan, Carl, Annette, Johan and Emma.


Luis Pennacca
Manager
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 December 2013

We have just returned from a two week honeymoon to Argentina. We were fortunate to stay at some wonderful places during our trip but this was THE BEST!! We had such a fabulous stay here and wish we had had time to stay longer!! The service was so friendly and professional and EVERYONE went the extra mile to ensure we had a wonderful stay. The food was fabulous. The wine even better. Our room (the master suite) was amazing with the most fantastic views from every angle. We really enjoyed the horseback riding and the staff organised a legendary driver to take us to the chair lift in Bariloche which is a must for the views.

Thank you so much for an unforgettable experience, Rachel and Richard

  • Stayed December 2013, travelled as a couple
    • Value
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Helpful?
Thank RachBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, General Manager at Estancia Peuma Hue, responded to this review, 24 December 2013
Dear Rachel and Richard
Thank you so much for your wonderfull review,we all glad that you had a great time with us!we hope to see you back one day and also in the name of all our staff we wish you a merry christmas and a great 2014!

Regards

Luis
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Level Contributor
42 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

Whatever I describe in this review will not capture the excellence of this property.

The staff, Jesse, Luis, et. al. are highly professional and go the extra mile to make sure you are more than enjoying the experience and they gain great personal satisfaction with your enjoyment. They are great at matching the client up wth the activity which best suits there skill level. If you need to go off property they identify the vendor who will provide the best experience. In addition, they handle the airport transfers for you smoothly.

They are on the lake and the views are beautiful.

WIth respect to activities we made use of the hiking and horseback riding. We chose a trail of moderate difficult and it provided the correct level of challenge with incredible views. If u are fortunate enough their great dogs go with you on the hike and try to keep you out of trouble. Hopefully Gandi or Alpha will choose to lead you.Those taking the more challenging trails seemed
to be happy as well. There is a trail to walk around the lake. The horseback riding was challenging for us even as a beginner but we felt comfortable as we rode up and down the mountains and along the lake. As u would expect they have do trails at different levels of difficulty. I cannot comment on the other activities although those who participated seemed very happy with them.

The food is incredible ( Gourmet). The steaks we had were cooked to perfection as were the other meals. I must say that the steak we had here, one meal only, was better than the steaks at La Cabrerra and Cabanas Las Lilias in Buenos Aires. Lots of healthy fruits and vegetables and fish. The meals are pre planned but they do try to accommodate variances.

Overall, this place is as close to perfection as you can get. The landscape is idyllic and the service is spectacular.

If I were to come back to Bariloche i would only stay here and would recommend to my friends to come here. You cannot measure the value received for this experience.

Thanks to the great staff for a an unforgettable stay. By the way, as I spoke with the other visitors here I believe they all felt similarly as to the unique quality of Peuma Hue.

Room Tip: The Master suite is large, in the main house and offers incredible views.
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  • Stayed November 2013, travelled as a couple
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    • Cleanliness
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Helpful?
1 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, General Manager at Estancia Peuma Hue, responded to this review, 29 November 2013
Dear Jesse and Carol,
Thank you for your amazing review! We're glad you had such a great time with us. On behalf of the entire team (humans and animals) we wish you a great time in Mendoza and in the rest of your tip, and we hope to see you back with us to enjoy more of this beautiful corner of Patagonia.
Regards,

Luis
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

My parents and I spent four days at the Estancia and can't say enough good things about it. The estancia sits on the shore of Lago Gutierrez, so you are surrounded by stunning views of the lake and mountains. There are a few rooms in the main house, where meals are also served, but we stayed in one of several separate cabins. Our cabin allowed us some privacy and was quaint and cozy as well. We took several hikes directly from the property, one accompanied by four of the gorgeous resident dogs, as well as two trips out on the lake. Other guests spoke highly of the horseback riding. The surroundings are incredibly beautiful, and we found it totally relaxing to look out the window and see a babbling brook, horses grazing, and even frolicking kittens.
Evelyn and her staff were incredibly kind and helpful. They provided excellent recommendations and service, and even helped us figure out a confusing plane reservation change. Highly recommended.

Room Tip: The Arroyo Cabin comfortably sleeps four and offers some additional privacy.
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  • Stayed October 2013, travelled with family
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Helpful?
3 Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, Director of Sales at Estancia Peuma Hue, responded to this review, 31 October 2013
Dear Kate,
How wonderful that you had such a good experience with us, and thank you very much for your review! Words like yours inspire us to stay on the right track and grant everyone the stay of their dreams.
We hope to see you again walking the trails of our magical place along with Tara, Nell, Alpha and Ghandi!
Hugs,


Luz Davico
Estancia Peuma Hue
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

My wife and I stayed at the Estancia for 4 nights and had such an incredible experience. The staff was fantastic and the service was impeccable. Jess was great, she led us on some great horseback rides through mountains, rivers and lakes. Evelyn made sure we were always happy and constantly checked in to see if we needed or wanted anything. I cant say enough about the amazing animals on the property: Big Guy, Chima, Tara, Nell, Ghandi, & Alpha - truly a place out of a fairytale.
Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
peumahue, Owner at Estancia Peuma Hue, responded to this review, 23 October 2013
Thank you so much Darren for your report and it was really lovely to have you with us! It brings Joy to our hearts when our guests take into their souls and appreciate all that we offer with passion and care. Being all so fond of our animals we just love to see when our guests enjoy them so closely as well. Thank you for sharing it with us! :-) With love and wishing you more than the best,
Evelyn and all the team at Peuma Hue
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Estancia Peuma Hue

Property: Estancia Peuma Hue
Address: Road 40 - km 2014 | Parque Nacional Nahuel Huapi, San Carlos de Bariloche 8400, Argentina
Phone Number:
Region: Argentina > Patagonia > Province of Rio Negro > San Carlos de Bariloche
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Airport Transportation
Hotel Style:
#4 Romantic Hotel in San Carlos de Bariloche
#7 On the Beach Hotel in San Carlos de Bariloche
#8 Family Hotel in San Carlos de Bariloche
#9 Business Hotel in San Carlos de Bariloche
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Estancia Peuma Hue 3.5*
Number of rooms: 12
Official Description (provided by the hotel):
This mountain ranch & lodge in Patagonia, blends in a single place a little of all that Patagonia has to offer: 500 acres of a privileged location within the Lake District and the Nahuel Huapi National Park, 2 miles of lake shore at the foot of a steep mountain, with pristine forests, creeks and waterfalls and the valley for calm wandering. Catedral ski resort is only 35’ from the Estancia through a scenic lakeside drive.Lots of Mountain and Ranch activities to do withing the property with no need for daily transfers.Our huge advantage is our location. We combine the striking beauty of our National Park, close contact with Nature, deluxe accommodations, the experience of being at home in our houses and log villas, all types of outdoor activities, exquisite home-made, healthy organic meals, and an exclusive service with a personal touch that allows our guests to live unforgettable experiences. ... more   less 
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Also Known As:
Estancia Peuma Hue Hotel San Carlos De Bariloche

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