The best thing this property has going for it is the location right on the lake and at the edge of the town. Unfortunately this property has issues with basic hotel management abilities. Towels were often not restocked in the bathroom and the robes had to be requested and they were not replaced when they were removed. The fruit basket at the daily breakfast buffet contained old fruits and even to the point of having a kiwi half that was moldy at the bottom of the fruit basket. The bartender would disappear for a stretch of time and the bar would be left unattended until somebody had to be called via the reception. The staff were never rude and generally very willing to help but they obviously did not have the proper training for attending to a professional hotel.
Would I stay there again? I don't think so even though I had a generally good time I am sure I can have hotels that actually know professional service.
- Official Description (provided by the hotel):
- The Cacique Inacayal Lake & Spa hotel is perfectly located on the coast of Lake Nahuel Huapi, offering its guests a beautiful view of the lake and surrounding mountains. It has fully carpeted and equipped rooms. Our services include full buffet breakfast, dinner, room service, laundry service, guest parking and games room. The Cacique inacayal Lake & Spa Hotel also has an exclusive Wine Bar with wide screen Tv and a Pool Table. ... more less
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- Also Known As:
- Cacique Inacayal Hotel