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“Mormon Lake Lodge... best thanksgiving EVER!”

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Mormon Lake Lodge and Campground
Ranked #1 of 2 Hotels in Mormon Lake
Reviewed 26 November 2009

I can't begin to tell you what a jewel we found just outside of flagstaff, arizona. We stumbled upon the Mormon Lake Lodge. It's got the feeling of a "dude ranch". They have a saloon and the best thanksgiving spread EVER! For just $18 a person with a minimum of five people you even get a whole turkey at your table... wow. Just take a look at the pictures! We'll be back next year!

Thank mtsublueraider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (69)
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57 - 63 of 69 reviews

Reviewed 24 August 2009

We've stayed at Mormon Lake Lodge twice per year since 2007 - at the RV park for 4th of July (because they're one of the few places in northern AZ with fireworks) and in the cabins to enjoy snow in December/January. This place has progressively gotten worse and worse every year!

The cabins - Small, old cabines, with broken furniture, old broken appliances, faucets that drip all night, outdated decor, broken mini-blinds, cabins smell gross, carpets stained, broken furnaces (a major problem when temps outside are in the single digits in winter!)

The RV Park - You are crowded in like sardines! We reserved a specific spot 6-months ahead of time so we'd be on an end-spot for 4th of July weekend (and relieve a little of that sardine feel.) Management gave away our spot and placed us in a tiny spot with no fire-ring and no picnic table. The manager was telling everyone that she can no longer guarantee that you will get a specific spot when you arrive. They might give you a spot # when you call and make the reservation, or they might tell you that you can have the spot you want, but when you arrive, the story changes. We actually watched a man get into a yelling match with the manager about this because he's been reserving the same RV spot for twelve years and this year, 2009, they tried to take his spot away. He was furious, and I don't blame him. If you make your reservation one-year ahead of time, you expect to get what you reserved!
If you stay in the RV park when there is a rodeo going on, you hear the announcer ALL DAY LONG and into the late-night. It is BEYOND ANNOYING!

The man in the RV right next to us had been camping up in the mountains for several days before he ended up next to us, and he decided to use his sewer connection as a dumping station and clean out his sewer tanks. There is a dumping station a couple miles away that charges $5 to dump your tanks, but I guess he decided he'd save the $5. The smell was soooo disgusting, and management did nothing about it. We packed up and left one-day early because we smelled sewer ALL DAY. It was so gross!

We overhead some employees talking about how several goats in the petting zoo had died because the mother goat had given birth and had difficulties, and no employees were around to help, so mom and a few babies died. It was so sad to see those poor little animals caged up (and probably neglected) for the sake of providing a petting zoo!

Management is uncooperative, unprofessional and down-right rude. I was nervous to give them my credit card for fear that it'll end-up in the hands of some meth-addict.

And yes, it is true, there is no lake there. Mormon Lake is more of a marsh than a lake! Save yourself the $ and find a nice hotel in eastern Flagstaff, then drive to Lake Mary, which is the real lake in the area.

  • Stayed: July 2009, travelled with family
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12  Thank AZSunKiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2009

We just came home from a great weekend. Booked on a buy one night, get one free in an Elk View private cabin. We had a small child and large dog. Arrived late on a Friday evening (still in what is considered to be off season).

The cabin was perfect. Uncomfortable beds, kitchenette enough to toast a bagel and make coffee but noone would want to attempt to cook an actual meal here. There were bbq grills nearby and one of the other cabins was cooking out.

Dinner at the restaurant was good and very reasonable. We were expecting to get completely gouged by prices but they weren't that bad. Good big burger and frys was about $10. Premium drinks at the saloon were $4.50 which is much cheaper than most places.

Housekeeping was fantastic. We wanted a few rag/type towels since it was snowing and muddy and we didn't want to track it all through the cabin. They were right on it. After our first night we also requested extra blankets and they were there almost immediately. It's not luxurious. It's not sumptuous. It is clean and comfortable and a perfect place to enjoy and Easter snowstorm.

One thing to consider... we were there in the offseason. The restaurant was great, but there weren't any other activities going on. Fortunately we packed alot of books, cards and games. I suspect in the summer months there is a lot more going on and a lot more people but we wouldn't have liked that as much.

Special note to bird watchers.... the huge herons who fish in the lakes all day (yes, this time of year there was definitely water) nested a few trees away from our cabin. It was pretty cool to hear them fly in and out and make no mistake you could hear it!

All in all, a great and convenient get away. It's not the Ritz or Four Seasons but if you want to get away for a few days and enjoy some beautiful country and food, it's a great spot that is both family and pet friendly.

  • Stayed: April 2009, travelled with family
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Thank MonkeyLab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2009

A group of 12 of us stayed at Mormon Lake over New Year's. Coming from Mesa, it was a short drive and it was so awesome to get up north in the snow! Unreal how much snow they had up there - yet the weather most of the days was nice enough (in the 50's) to sit outside with our friends and play games under the gazebo. Cabins were nice and accomodating. People have to remember these are cabins and not hotel resorts! The staff is laid back - but that is what you expect for a small town like that. They were extremely dog friendly and it was awesome to be able to bring our dogs with us and have them enjoy the snow as well. The lodge is warm and inviting and the store on the property had anything you could need. One of our parties did have an issue with the propane in the room. They were moved the next day to an upgraded cabin which was really nice. During our stay we did some sledding and also went snowmobiling. The snowmobiling was through the resort and the guide and trip were great! I would recommend Mormon Lake Lodge and I look forward to going back there and checking it out in the summer time!

  • Stayed: December 2008, travelled with friends
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Thank AZIsland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2008

I wish I'd read the Trip Advisor reviews before booking this lodging. We stayed one night which was tolerable. The room layout was awkward, the decor was depressing, and the pillows like rocks. Management asked us not to park in front of our duplex so as not to obstruct fire trucks should they be needed! At the restaurant, food was good, as was the service, but it was overpriced and the seating (benches at picnic tables) was uncomfortable.

  • Stayed: August 2008, travelled as a couple
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4  Thank MercyHeart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2008

Rustic does not describe it properly. New decorations and curtains would do a lot, but would still not make the room worth the price they charge. The curtains had missing hooks so they sagged in several places. Our room was not cleaned properly, the trash was not taken out each day and the towels were never hung on the towel bar. They never swept the floor or cleaned the tub during our entire five day stay. We asked for extra pillows and never got them. There are no phones in the room and the cell phone didn't work there either. We wanted to leave a day early and they wouldn't refund our money. Contacting them should have been my first clue that this is not a well run operation. I was either put on hold for a long time or played phone tag with them for several days. The bed slumped in the middle, the ancient bathtub had several chips in it, the cabinets were old and the floor is worn out. For that same price we could have stayed in a luxury hotel, which I wish we had done. I would not recommend this place to anyone.

  • Stayed: July 2008, travelled with family
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5  Thank classgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2007

For a two week trip of the Southwest, this was one of the more dissappointing things our family did.

Word to wise, if you find a place online, and have never been, read reviews, call and check things out as much as you can. I read previous negative reviews about this place, and was willing to give it a shot anyway because it sounded kid friendly and the activities they said they provided were cool. Hindsight - the online reviews of Mormon Lake Lodge were pretty accurate.

Here is how it went -

1. Received confirmation in mail - with no driving directions. A two hour drive (supposedly 35 minutes) from Flagstaff later- we found the place. After calling several times to get a voice -- called the bar- they gave us some directions.

2. Cabin was dirty, cobwebs all over, stained and run down furniture. Crumbs in the toaster. Windows were dirty. Fridge was smelly. Nice towels.

3. A late dinner had us seated in a full restaurant, with no reservation - by the kitchen. (Hostess was distracted and annoyed) Server lost our order, and with a hungry toddler, we ended up waiting for apps for 1 hour. (Thank goodness for the bar, again!) All food came together and the server pretty much ignored us until the food arrived. At which point he was apologetic, saying that someone else must have grabbed our nachos and kids meal. The nachos were cold. The family next to us, received full on attention from our server after we were seated, and their food arrived before ours.

4. Shower was stained.

5. Toddler gets a splinter from the "elk view" porch off the back of the cabin.

6. Drove to Sedona for the day. Was hoping that room service would have cleaned room while gone, nope. Arrived back at cabin around 3pm, and they "stopped by" to see if we needed anything. I asked for new towels, which they provided.

7. There is no lake, is has been gone for (depending on who you ask) 7-12 years.

8. They do not get "things going" unitl Memorial Day - so the "western show", a fully staffed lodge, and "petting zoo" don't happen until then - but they neglect to tell you this on the web site.

9. Pony Ride was the highlight. the Cowboy was a complete delight, and they run a tight and professional opertation.

10. The images and details on the web site give a false impression of what this place is really like. It looks and sounds much better than it is. It probably was at some point in history, long ago, when there was a lake, But not any more. If you don't have a lake, don't show pictures of one! Don't say you offer all these things if you don't.

11. All the people seemed to act like the lake was going to come back. We're from Minnesota ("land of 10,000 lakes)- and you cannot even try to tell us the pond behind the general store is a lake.

12. Caters to locals. Not people from outstate.

This place could redeem itself if it just made some improvements in customer service and cleaning. We stayed at some places on our trip that were not so clean, but the management made up for it in the way that they took care of us. It is run by "Forever Resorts" and I believe that they normally do a good job.

Attitude is everything. This place did not provide our $ worth.

  • Stayed: May 2007, travelled with family
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6  Thank DarbyL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mormon Lake Lodge and Campground

Address: 1991 Mormon Lake Road, Mormon Lake, AZ 86038
Region: United States > Arizona > Mormon Lake
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Mormon Lake
Price Range: £33 - £72 (Based on Average Rates for a Standard Room)
Number of rooms: 35
Also Known As:
Mormon Lake Hotel Mormon Lake
Mormon Lake Resort

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