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“Amazing and beautiful hotel!!!”

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Esplendor Hotel El Calafate
Ranked #16 of 70 Hotels in El Calafate
Certificate of Excellence
Sao Paulo
Level Contributor
526 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
“Amazing and beautiful hotel!!!”
5 of 5 bubbles Reviewed 13 September 2013

Esplendor is a trully beautiful well designed hotel, brand new, modern, with a wonderful architecture and furniture!!! We just loved the hot pool and spa, the helpful staff, the wonderful views over the city and lake, the modern rooms and bathrooms.
Do not look anymore, we have stayed two nights and if I return to el Calafate, I will stay there again for sure!
Note that ,if you don' t want to walk to the city, just take a taxi( cheap, quick and safe).

Room Tip: Make sure that you have a lake view, even partial...wonderful!
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank liskauskas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fën H, Gerente at Esplendor Hotel El Calafate, responded to this review, 15 October 2013
Dear Liskauskas,

I greatly appreciate the time you have taken to share your experience with TripAdvisor.
Your comments encourage us to continue working on improving the quality of our accommodations and services.
I will definitively share them with my staff!!
I look forward to the opportunity of hosting your next visit to El Calafate.

Sincerely,
Mauro Pestoni
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,173 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
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English first
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 21 May 2013

I booked to stay here three nights, buying the room on-line with a 15% discount, which also meant the booking was non-refundable.

I became ill in Buenos Aires and was advised by a doctor not to travel. I rang to see if it was possible to move the booking back a few days and was told that under the circumstances they would allow this. Unfortunately I was still unable to travel a few days later and rang to cancel the booking.

Given the booking was non-refundable, I was expecting that I'd have to pay the room upon cancelling.

However, my credit card had been charged for two separate cancellation fees, one when I was told it was ok to move the booking, and one when it was actually cancelled. I was charged over $700 in total.

I have emailed the hotel repeatedly over the past month to rectify and have received absolutely no response. Not even an acknowledgement. Or as much as a 'tough luck'.

I can't comment on what it's like to stay at the hotel, but it's clear that if you have any problem with them, you will get nowhere. And that's not the sort of place you want to be staying.

  • Stayed March 2013, travelled solo
    • Service
Helpful?
4 Thank Paul_S255068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belmont, California
Level Contributor
114 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 15 May 2013

Esplendor is an OK hotel. It is up on the hill above El Calafate, so it has good views. However, it is too far out to walk to town, so you are a bit trapped if you don't have a car. The hotel room was stiflingly hot and the only way to cool it down is to leave the windows open which lets in cool air, but also lets in the noise from cars driving by and dogs barking. The elevator packs a wallop when it starts moving. No matter how many times we rode it, we were always surprised by how much of a jolt there was. We were there at the end of the season so the restaurant was closed; we ate in the bar and it was quite good as was the service. The breakfast is good with nice views from the dining room.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Kellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Franklin, Tennessee
Level Contributor
290 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 13 May 2013

The staff couldn't have been more helpful at this hotel on a hill overlooking the lake, mountains and town. We had a lovely room with stone pulls on the drawers and hand made antler lamps/rugs/pillows. Comfortable beds and good breakfast daily. The staff gave us ideas for restaurants in town that were divine choices! Check out Mi Rancho and La Tablita. I wish I would have brought home more calafate berry jam since it's only available in this town and it's yummy!

Room Tip: We have a view of the lake which was marvelous! But, the rooms on the back might be more quiet sinc...
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Max-TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

Overall, this hotel represents very good value for money. The location could not be better. Probably the strongest point is the helpfulness of the staff, especially in helping us choose among the various day-tour options, and then in booking them for us. The hotel property is very well maintained--like new. The restaurant has excellent food--well-priced. And the pool and spa were most appreciated.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sarandisuites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 1 May 2013

We stayed here for 2nights for our honeymoon. Great large lobby with free use of computers. Rooms were a decent size and we were lucky enough to have a view of the lake. The lighting was very weak in the room and the showers were very temperamental, going very hot or very cold.
Breakfast good with plenty of variety. Spa was lovely, and the lady that does massages was very good. Would recommend that!
Good location for town - 5 minute walk to the centre.

Stayed April 2013, travelled as a couple
Helpful?
1 Thank Annan8312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 24 April 2013

Overall our stay at the Esplendor was pleasant. We stayed two nights with the Big Ice glacier hike between. The hotel is very well designed - a very ascetically pleasing stay. The theme is a mix of modern, western, and kitsch. It felt very cool, and as a late 20's-something man traveling with his partner we felt at home. The resataurant has incredible food - we ate there the first night because we got in late and enjoyed it so much that we skipped the touristy spots on the main drag and ate there again the second night. We also spent some time in the bar area with some delicious drinks and played some games they make available in the bar (chess, checkers, and others).

After a 12-hour day of hiking we went to the indoor heated pool to loosen up the muscles. The pool was nice but not as clean as I would have liked. The rooms are well appointed but slightly less upscale than the common areas. We also had some water heat issues in our shower - it would get scalding hot for one second, then suddenly cold for one second, then be fine for 10 seconds, and would repeat. Once you got in the routine of escaping the water every 10 seconds it was fine, but certainly not ideal. Finally, this being El Calafate, the winds were howling one night, and this howling created a whistle in our window. Made it a bit difficult to get to sleep.

Finally this place is near the center of town but not on the main drag - that's about a 10 minute walk away. Overall we enjoyed our experience very much!

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gregoryfishki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Esplendor Hotel El Calafate

Property: Esplendor Hotel El Calafate
Address: Juan Domingo Peron 1143, El Calafate 9405, Argentina
Region: Argentina > Patagonia > Province of Santa Cruz > El Calafate
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in El Calafate
#5 Luxury Hotel in El Calafate
#13 Family Hotel in El Calafate
#15 Romantic Hotel in El Calafate
Price Range (Based on Average Rates): £
Hotel Class:4 star — Esplendor Hotel El Calafate 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Esplendor El Calafate Hotel El Calafate
Esplendor Del Calafate El
Esplendor Hotel El Calafate Argentina - Patagonia

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