I apologize for the length but I’m just going to tell my story – you can be the judge.
This was the worst hotel stay of my life. Never have I felt so unwelcome in any accommodation I’ve stayed in – and I spend a very considerable chunk of my year in hotels/lodgings. With our usual accommodation in Ushuaia not available due to the last minute change of venue for our September travel, we ended up at the Canal Beagle.
Within three days of our arrival, we received a noise complaint for kicking a soccer ball around in the courtyard, as in outside. We were told there were people sleeping and we would have to stop – it was 2pm in the afternoon. For the sake of clarity, let me add that we were not playing soccer; rather, we were juggling the ball back and forth over a makeshift barrier. Later, when we asked if there was anything the hotel could do about the running up and down our hallway yelling and screaming while we were trying to go to sleep, we were told it wasn’t quiet time yet – it was 9:55pm. Clearly, some guests are more equal than others. We played again the next day and were informed that if we were caught in the courtyard kicking the soccer ball around again, we would be kicked out – for juggling a soccer ball outside.
After that, the witch-hunt was on and almost every day it was something new. We received complaints about noise in the morning one day, then a few days later were rudely gotten up first thing in the morning to move our belongings because the floor urgently needed routine cleaning.
The rooms are not big, and to make them more livable, we would leave some skis and boots etc in the hallways in a very unobtrusive way – something we do on a regular basis, and in hotels far nicer than the beagle. Hotels in the French Alps for instance, and make no mistake – we don’t obstruct anything. Well sure enough, after a week or so we were told to clear the hallways or we were gonna be kicked out. The real kicker was that the alpine race team on the 3rd floor had equipment everywhere; I couldn’t count how many pairs of boots were in their hallway. They assured us we weren’t being actively singled out… Yet, ten minutes later they were back, knocking on doors of anyone that had anything outside their rooms informing us that we had better get our stuff inside. Two days later: the entire hallway upstairs occupied by the race team was still completely full of ski boots. I genuinely have no idea whether this discrimination was calculated or incidental, but it definitely exacerbated the unpleasant nature of our stay. We felt as though we were under constant scrutiny and that they were just waiting for someone to slip up and breathe too loudly or look at someone the wrong way.
Towards the end of our stay, we bought a toy ball, the kind you’d find in a dollar store that makes no sound when you kick it around and is so light you literally couldn’t damage anything if you wanted to. We set up a small square on the second floor landing and gently kicked it back and forth volleyball style – no running, no jostling, just juggling. One of the hotel managers peered around the stairs and took off running as though it was the most egregious act he had ever seen. We were told in no uncertain terms that if we did anything else they didn’t like, we were going to be out in the street. In hindsight, we shouldn’t have been surprised that playing with a dollar store ball would incite such outrage considering the first complaint levied against us was that we were disturbing the sleep of guests… by juggling a soccer ball… outside… at 2pm…
We did not stay at this hotel for a weekend, nor did we stay for a week – we were there for 2.5 weeks. Two and a half weeks of feeling like we were playing against a rigged deck, that the there were two sets of rules and we were on the losing side – 2.5 weeks of feeling completely unwelcome. Suffice to say, you would have to pay me a substantial amount to consider staying there again and if you are a group/team as we were I would especially recommend staying anywhere but this hotel.