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“You don't feel welcome!”

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Great Hostels Backpackers Los Pinos
Ranked #6 of 70 Speciality Lodging in Banos
Regensburg, Germany
1 review
“You don't feel welcome!”
Reviewed 22 July 2014

Dont expect a smile or help from the guys and you will not feel welcome! They don't know sorry, thanks or hello. When u wanna give back your still frozen food they just say it is not frozen...the workers just come into the room without knocking and don't listen to you if you tell him that the bed is taken...

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maxi4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 July 2014

I called this place before leaving Tena to ask about availability and let them know that I was traveling with my family via bus. I was assured there was space. Upon arriving to the city I called asking for a taxi and the manager replied "this is not a taxi service", to which I said I am trying to stay at the hostel, to which she responded "the taxis are not answering their phone". I caught a taxi with my 4 children and upon arriving was told that this place was for "young people" that the only rooms they have are the $50 per night rooms and after probing the manager said "we don't have staff to clean rooms" unless you want to wait 2 hours. This place is so unprofessional and absolutely rude. DO NOT GO ! We left, having to take our luggage and pay taxi again.....sad but true

Stayed July 2014, travelled with family
Helpful?
2 Thank Latrice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 July 2014

The rooms and infrastructure were pretty average here. They were good value for money for how cheap it is. The best thing about this hostel is the common/ bar area at the front of the hostel. There is good wifi and two working computers. There are lots of sofas and the hostel often did movie nights with free popcorn. Also once a week there is a free sign up dinner. We had a lovely pesto pasta dish. The bar is cheap and this hostel definitely attracts a friendly, well traveled, international crowd. The only issue we had here was that the staff had very bad English, some spoke none at all, also there were a few occasions when there was no one at the reception for ages.

  • Stayed May 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank annacombe70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davenport, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 June 2014

The facilities were excellent I enjoyed the social area because the drinks were good and cold. This area also had a kitchen and the pizza was amazing. These services should not be underestimated as often you return to the bed exhausted from the days activities and being able to eat drink and be merry within yards of your bed is sublime. Excellent breadth of tours and services tailored towards the clientele.

Large private rooms and subdued relaxed surroundings. I love the owners dogs too because they are really lovely and welcoming when I saw them.

David

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 0cvw4rrvwtd1jsp6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bogota, Colombia
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 June 2014

I had a lovely time at los pinos, it has a great social area with a bar and lounge and computers and everything. Mon- Wed they offer free dinner which are generous servings and great vaue for the price of the rooms. Breakfast is also included everyday. Rooms are clean and generally speaking there was always a laid back , friendly vibe from both staff and other travellers. Great as a solo traveller to meet people here to do activities withso easily. Also an easy walk to most places in town.
Definitely recommend this one :)

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vientiane, Laos
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 June 2014

This was a very good hostel for meeting other travellers. It´s easy to organize rafting and other stuff to do in Baños through the hostel (and at cheap prices.) Most of the staff was really friendly, with only one who was...not the most polite. One guy on the staff was so nice that he helped me to fix my shoe after a hike :) Overall, I loved it. (Free dinners are very good!)

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elik43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 June 2014 via mobile

I loved this hostel! The staff were helpful with info on buses, tours etc, the bar area is super sociable and it's really close to one of the two hot baths in Baños. Free dinner at the start of the week, when the town tends to be quiet anyway, is a nice touch and a great way of getting everyone in the same place. The breakfast is good too, and the chocolate-dulce de leche cake to die for.

My only complaint would be the cats that live in the bar area - if you're allergic come prepared with tons of antihistamines because they spend all their time on the sofas.

Stayed May 2014, travelled solo
Helpful?
Thank Maija S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Great Hostels Backpackers Los Pinos

Property: Great Hostels Backpackers Los Pinos
Address: Ricardo Zurita Carrillo y Ambato | Barrio Los Pinos 150 mts from the Church, Banos 010151, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #6 of 70 Speciality Lodging in Banos
Price Range (Based on Average Rates): £
Number of rooms: 12
Official Description (provided by the hotel):
At Great Hostels you will experience great moments. Meet other travelers, get involved in social activities, relax in the gardens and hammocks. Enjoy Pizza party on fridays.Free cocktails on wednesday and saturdays. Movie Nights on sundays with free popcorn!!!!!!!have fun at the meeting point, in were you will find a collection of movies (more than 300 dvd`s), books for book change, cosy lounge & living rooms , lots of table games pool table, internet, wi-fi , social activities.You will enjoy good music, cocktails, tasty food, homemade cakes and jams - not to be missed ! Rest in the spacious and comfortable rooms.For those who like to make their own food we have a fully equipped kitchen open all day.You will always find the staff ready to help you. We are onsite to help you with any issues and to enjoy the great atmosphere together.Our Hostel provides infomation and many recommendations about restaurants, regional markets, main attractions and truistic activities.We will help you finding the best tours in the region such as Jungle , Raffting, Canyioning, Canopy, Climbing, Parapenting, Biking, Trekkings. You can choose... to stay at a regular hostel or at a Great Hostelstay in a normal dorm or in a large dorm with murals and mountain views.stay in the dormitory or at cool designed common area.be close to buildings and noise or be close to mountains, waterfalls & hotsprings.enjoy congestion and griminess of the city itself or enjoy silence,good music, gardens & hammocks. ... more   less 
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