So we booked to stay in the "Colonial" section of the Hotel, some people have complained about that section, and I understand, but it is the cheapest part and gives you access to the great location, pool, and spa. When we got there our room smelled musty and so we went and asked the front desk. The lovely woman at the desk was very helpful and not only said she would get on the problem but also got the manager to give us a free upgrade to the cabins. The cabins were lovely and our view of the waterfall was wonderful. The service was impeccable and they will make sure their guests are happy and are very helpful with any issue.
- Official Description (provided by the hotel):
- Sangay Spa Hotel in 'Banos' Tungurahua Ecuador, British run family hotel, a thermal bath destination which offers peace and quiet during week days. It faces the waterfall which can be admired from its balcony rooms, some with baths. We offer two Restaurants; Rumi Wuasi with Ecuadorian food and Chozon Bar & Grill with BBQ, Pizzas and good Mojitos. Ayurvedic Therapies from India and Massages facilities are our specialty. Nursery area for children and Tours & Activities are organized. Member of Cialcotel Hotel Chain. ... more less
- Reservation Options:
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- Also Known As:
- Sangay Hotel Banos