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“Vladimir & Monica”

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Luna Runtun, Adventure SPA
Ranked #5 of 27 Hotels in Banos
Certificate of Excellence
Reviewed 10 September 2013

Wonderful experience for couples! The Spa and service is superb. Highly recommended for couples who are seeking quality time and fun!
The view of Baños from most of the rooms is great, specially from cafe del Cielo.

Room Tip: Make sure to book the massage for couples
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  • Stayed: September 2013, travelled as a couple
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Thank Vladimir T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 19 September 2013
Google Translation

Gracias por su gentil comentario.

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193 - 199 of 737 reviews

Reviewed 7 September 2013

The hotel is really ok but if you take into account the cost, the Service is bad.
The breackfast that cost 11 dollars is really bad. No bufet and really smal portio. Only one kind of cheese and the fruit portion are samal and on top of that you get only one Bread per person and if you want more you get toaSt. Besides that the Service is incredible slow. And the last day they could not offer us mermelade considering that they sell this in the reseption.....
And the Tours they offer are crazy expensive if you go to the village (getting down there cost 5 dollars with public transport) you finde the same offers for have of the price.

So in conclussion for that money amd les baños has better offers

  • Stayed: September 2013
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1  Thank mixChavez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 9 September 2013

Thank you for your comments.

You are right, we do have organic marmalades to sell in the shop at the reception. Those are offered to the clients in the breakfast, we fired the waitress, we do not tolerate negligences in our 20 years of prestigious operation.

Regarding the tours in Baños, yes, you can buy tours for $10... different service. The security is extremely important in adventure activities. All our tours includes private transportation, english speaking guide (with license from the Ministery of Tourism in Ecuador) and lunch, the quality is by far different from a cheap tour in Baños where you can find 80 tour operators...

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Reviewed 5 September 2013

We've stayed in Luna Runtun five times, every time we visit Ecuador this is our little secret place to escape. The view of the City of Banos is beautiful. The service is outstanding and the food is delicious. The thermal pools are wonderful but it is not volcano water so be advised they are heated not natural thermal springs. Before stoping in Luna Runtun we enjoy visiting Quisapincha which is a town where you find leather jackets, shoes, handbags all for a great price. I got a beautiful leather coat for $40.00 now you can't beat that. The Hotel is well kept, the rooms are spacious ask for city view. The spa packages are well priced. Definitely will continue to come back.

Room Tip: Rooms with the city view are a must.
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  • Stayed: December 2012, travelled as a couple
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1  Thank Giovanna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 19 September 2013

Thank you very much for your comments.

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Reviewed 3 September 2013

I would like to return soon!!! Don't miss 'El Cafe del Cielo' Restaurant. You will find many items at a reasonable price and a lovely view of the city of Baños. If possible go around 6pm as you will have a chance to see how the city comes to life at night. Make sure to bring a jacket and your camera.

  • Stayed: August 2013
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 19 September 2013

Thank you for your comments.

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Reviewed 31 August 2013

I have been to Luna Runtun 3 times. It is perfect beyond description of words. The owners obviously had a dream a vision and made it happen! Imagine this! Located on the side of an active volcano at 8,500 ft. yet for many many years virtually untouched by
any activity. It overlooks from way up high the lush green rain forest and Andes mountains as well as overlooking the town of Banos way down below. Absolute spectacular view!! The rooms Are so so gorgeous and all different from one another. Hand painted colorful art on the walls some rooms with fireplaces and balconies. The restaurant is so so beautiful with the most delicious mouth watering food which most of is prepared using their on freshly harvested food from their own organic garden on the property. The service is impeccable in every single are of Luna Runtun! In the morning they bring out 4 different fresh squeezed juices like blackberry, mango, or some delicious exotic Ecuador ian fruit from their own fruit in
the garden. Take a short stroll up some stairs and walkway to the magnificent amazing hot pools filled with fresh water right from the volcano for a soak! Oh my God it's beyond the beyond my capability to describe the feeling and again the view day or night or spectacular!!! Right near the pools is another cafe with more and different food than the other usual restaurant where all the guests eat. And there is still more! Ready for this? Then there is the gorgeous unique spa with great treatments of massages, facials volcanic dirt scrubs and all kinds of exotic scrubs. My favorite is the hot fresh Eucalyptus steam chamber where you sit up and your head sticks out. They put fresh eucalyptus branches and leaves inside and you control the steam lever. The spa attendants come and hose you body down with cool fresh water so
you go back and forth
like this! Ok now if this is not enough, Luna Rutun is a combo adventure spa!! So you pay one price and its ALL included. You pick your adventure for the day which includes everything from zip lining to waterfall repeling (gotta try this one!!). To white water river rafting, mountain biking, hiking through the amazon forest after visiting a real schuar tribe then eating lunch in an exotic village then canoeing all the way back! Fabulous day trip! And Luna Runtun provides you with your own guide for the day whichever adventure trip you decide on! Tip: ask for Darwin, he's awesome and speaks perfect English! So the way this works is, you have a delicious breakfast meet up with your guide to go forth on your chosen adventure, come back at the end of your day for you amazing spa treatment of your choice, then to an amazing home cooked dinner then a much needed soak in the volcanic hot pools With stunning night views! Sounds to good to be true but it's all true and truly the best of the
best! The closet big city is Quito so you fly in there And Luna Runtun will pick you up at the airport for an extra charge. It's worth it though it's about
a 3 or 3 1/2 hour drive from Quito airport to Luna Runtun. But you get to see so much of Ecuador along the way. If you ask, the driver will stop at a local village along the way to buy local handmade goods like the fabulous very inexpensive hand woven alpaca scarves or ponchos etc...or to view a spectacular view of the volcano. You do not have to sign on for that whole package I just mentioned, you can just stay there and do your own thing if you chose. As I write this review I am aching to go back!!! Trust me you will not be sorry if you decide to go! It is truly a real hidden gem!!

  • Stayed: September 2012
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2  Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 19 September 2013

Thank you very much for your comments.

Report response as inappropriate
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Reviewed 31 August 2013 via mobile

Luna Runtun is located on a hill overlooking Banos with great view of Andes. The SPA is nice but outdoor hot tubs are amazing with breathtaking views and scenery. We did not like our room so much as it was a bit small and did not have the best view and location.

  • Stayed: August 2013
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Thank FiddlingTravelNotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Guest Relations Manager at Luna Runtun, Adventure SPA, responded to this reviewResponded 21 September 2013

Thank you for your comments
We have spacious rooms and suites, I recommend you to book 3 weeks in advance, have a look of the area and description in our new designed web page.

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Reviewed 28 August 2013

At first going into Banos I wanted to just keep going. However when we took the steep ascent to the hotel I realized that we would be out of the noise and activity of the town. The grounds are simply magnificent and its perched on what seems to be a vertical 1,000 fit cliff above the city. Don't get too close to the edge if you fear heights...

Our room was a little cottage separate from any neighbors, fresh roses and a wood burning stove at the foot of the bed. A private patio and lots of gardens. The pools vary considerably in temperature from cool to quite perfect.

We indulged in spa massages and I was quite pleased coming from years of therapeutic massage, the therapist had confident hands and responded to my request for deep, long confident strokes. She was in no hurry to end.

Both breakfast and dinner were included, The buffet was better than adequate yet not quite gourmet. This was our last night of our honeymoon in Ecuador and its was the dessert of a yummy trip indeed.

Room Tip: Ask for a room with a view of Banos if you have the stomach for heights.
See more room tips
  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lorn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LunaRuntun, Director de Relaciones con Clientes at Luna Runtun, Adventure SPA, responded to this reviewResponded 19 September 2013

Thank you for your comments

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Luna Runtun, Adventure SPA

Address: Via a Runtun Km 6, Banos 180250, Ecuador
Region: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Banos
Price Range: £182 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luna Runtun, Adventure SPA 4*
Number of rooms: 29
Official Description (provided by the hotel):
Luna Runtun, Adventure SPA is a Romantic Hotel for couples, family or friends. It is located in Banos, 170 km (2,5 hours drive) from Quito, the capital of Ecuador, 300 km (5 hours drive) from Guayaquil and 62 km (1 hour drive) from the Amazon rainforest. The setting is unique, surrounded by mountains, 70 waterfalls and thermal water. Spring weather, with an average temperature of 17 - 25°C all year round, and some rainy days. Luna Runtun's 310 acres of unspoilt Andean forest are located on the oriental flank of the active Tungurahua volcano (5.016M), 400m above the charming town of Banos, gateway to the Amazon rainforest, surrounded by Sangay and Llanganates National Parks. Enjoy 25 adventure activities: 11 hikes, rafting, canyoning, biking, horse backriding, travelling throughout the countryside, Amazon rainforest and birdwatching programs; 25 SPA treatments, 4 pools and jacuzzi with hot volcanic water, Runtun Restaurant with fusion food, Cafe del Cielo with 34 varieties of coffee, themed rooms and Romantic Suites decorated exquisitely. Spectacular views! With your loved one, family or friends; Luna Runtun has become the ideal place to celebrate special events: weekend getaways, vacations, relaxing, birthday, wedding anniversary, marriage proposal, honeymoon, reconciliations and romantic getaways. Our Adventure and SPA packages are the perfect combination for your trip to the Galapagos Islands. The volcano has been constantly active since 1999 and showers the sky with her spectacular show of fire and lava, allowing our visitors to partake in one of the world's most impressive natural fireworks displays from the safety of Luna Runtun and the charming town of Banos located in the secure area in the oriental flank of the volcano. Banos and Luna Runtun have not been affected by any type of material in the 16 eruptions in the last 400 years. The Basilica of Our Lady of Holy Water, built in 1944, is made of volcanic stones, as well as Banos City Hall. Adventure, rest, fun and a volcano in eruption. Welcome to the most complete destination in Ecuador! ... more   less 
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Also Known As:
Luna Runtun Hotel Banos

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