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“Heaven on Earth” 5 of 5 bubbles
Review of Hacienda Manteles

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Hacienda Manteles
Ranked #1 of 42 Banos B&B and Inns
Certificate of Excellence
Maryland
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Heaven on Earth”
5 of 5 bubbles Reviewed 23 December 2013

My husband and I recently traveled to Banos, Ecuador and we had the luxury of staying at this charming property. This hotel has stunning views of the Tungurahua Volcano and let me tell you, they are MAGNIFICENT views. When we first arrived we were greeted by Fernando, three very friendly dogs and a cute puppy. This did not look like a hotel. It was indeed a home. Fernando checked us in and offered us some wonderful refreshments before they showed us to our room. Now I have to say, that some rooms are better than others. We lucked up and were able to stay in room 20 and it was a knock out. This room was located towards the end of the property and had a stunning view of the volcano. We were thoroughly impressed with the accommodations. There was a very large picture window that overlooked the volcano. The bed was beautiful sitting against a stone wall. Their was a living area that consisted of a loveseat and two beautiful chairs. The bathroom was out of this world. There was a large whirlpool tub in the far corner and an equally large shower next to it. There was also a wrap-around picture window in the bathroom that offered uninterrupted views. The commode had it's own separate room with a door, loved that!! Fernando was kind enought to show us his gardens. They were stunning. We ate dinner on site as there were no close restaurants nearby. However, who would want to go to any restaurant with the meals that were served. We had a choice of trout, chicken, lasagna, filet mignon and pasta. I had the pasta, what delight! Most of the food came from the gardens on site. The meal was visually stunning and delicious as well. We were even invited to have wine and cheese before dinner. The cheese was made on site as well. Talk about delicious. The volcano had erupted three weeks before arrived and Fernando was kind enough to share the pictures of the eruption. I have to admit that this place was very homey and tranquil. Overall, you will not be disappointed if you intend on visiting this beautiful property. Like I said in the title, it's a piece of heaven on earth. Happy Travels!

Room Tip: Try to get the newly renovated rooms towards the back of the property. They are to die for!!
See more room tips
  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wanderlustMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

274 reviews from our community

Traveller rating
    193
    47
    18
    13
    3
See reviews for
67
101
16
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Quito, Ecuador
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

We arrived after an ambitious journey, rather later than planned, but after a rewarding day. We were greeted , in the dark, by Fernando and the dogs and shown to a somewhat splendid room. For some reason, perhaps because it was a Sunday night, we were the only guests. But what a place- this was wonderful. We drank a good wine, ate a beautifully cooked steak, relaxed to good music and good books, admired ( aka envied) Fernando's photos of the erupting volcano ( which we never really saw because of the low cloud) and retired later to a very comfortable room.

We were due to leave quite early the next day, but got up early in a successful attempt to see the humming birds. Then, a beautiful scenic walk with Fernando and dog, a guided tour of the vegetable garden, and even a turn at milking the cow.

This visit was rather too short. The views and surrounding countryside are beautiful. The house is warm and tasteful, the food good, the staff welcoming and Fernando very special.

If it's on your route, or close, go here. Really. It's worth it.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jejova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
82 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

For a splurge and a great get-away, this is THE place!

It takes a bit of navigating to finally arrive, but I was so happy here I spent an extra day.

After showing me a standard room (quite beautiful), the manager didn't have to do much persuading to get me to take a suite! A huge bed, sitting area, modern bathroom and a Jacuzzi!!

Best of all was the enormous window with a view of the active volcano. Smoke and ash by day. Fire by night.

The meals are also excellent and the grounds are spacious and inviting. Perfect for family groups.

if you have the time, don't hesitate to visit this retreat!

Room Tip: Choose a suite with the view of the volcano.
See more room tips
  • Stayed October 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jan_Polatschek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff, amenities and we are specially happy to hear you where able to experience what Tungurahua Volcano has to offer!

Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bloomsburg, Pennsylvania
Level Contributor
205 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 7 December 2013 via mobile

Stayed here on a Gate 1 tour, was greeted by 5 very friendly tail wagging dogs! and Fernando....what a delight! He gave us a garden tour before dinner. The menu was trout, filet mignon, pasta, chicken or lasagna...the lasagna was delicious . Our room ...as the rest of the place...was very homey. We had a great view of a volcano and then onward to a local school. This is truly a "must stay" hacienda!

Stayed November 2013
Helpful?
Thank luckylou56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panama City, Florida
2 reviews
5 of 5 bubbles Reviewed 2 December 2013

Wonderful stay in beautifully maintained colonial hacienda. Warm and cozy with gracious staff. Fantastic food from on-site garden. Views of Tungurahua volcano erupting a night were an added pleasure. Even though the hacienda is on the Gate 1 route, this place is highly recommended if you are in the area for a longer stay.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jonnie32405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff , amenities and very happy to hear that you could experience Tungurahua Volcano at night!

Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 November 2013 via mobile

What a lovely place. Visited 1 night with a Gate 1 tour. This place was a joy. The beautiful setting, great food, the queso fresco made that day,comfortable room, wonderful staff, and a cow to milk-what more could one ask for. I want to return and stay longer.

Stayed November 2013, travelled with family
Helpful?
Thank rbgrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff, amenities and our Queso fresco!
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 November 2013

This hacienda wasn't just a place to stay, but a unique experience on it's own. This place really makes you feel like you are a member of the family who owned the hacienda and surrounding few rooms and surrounding farm. The members of the hacienda don't need to lock the doors of the main mansion/gorgeous living room and guests are welcome to make themselves at home. The staff was incredibly friendly, especially Fernando, who bears a resemblance to Barack Obama. The staff will take you on a tour of the farm, and you're free to pick from the garden as you please as well as play fetch with the dogs in the mornings and admire the amazing view surrounding the property. Gorgeous, fun, serene, with amazing meals.

  • Stayed February 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Madhu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hacienda Manteles

Property: Hacienda Manteles
Address: Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
Phone Number:
Region: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 42 B&Bs / Inns in Banos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hacienda Manteles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Hacienda Manteles, a hotel near Banos, awaits your visit, offering you a homely and welcoming atmosphere in one of the most beautiful haciendas in Ecuador. Manteles, built in 1965 was transformed into a hotel in 1992. Little by little, the property has been remodelled and refurbished to include all the home comforts and services that our guests deserve. Located 18km from the town of Banos and offering stunning views of the active Tungurahua Volcano, the hacienda has become a 'must see' during any trip to Ecuador.The natural environment and ecotourism come together in Hacienda Manteles. Along with the wonderful gardens surrounding the main house, the hacienda encompasses a 200 hectare area of protected primary and secondary cloud forest, through which one can reach the entrance to the mystical Llanganates National Park. This forest, among other wonders, is home to an abundance of wild orchids and animals. For those who love mountain biking, horseback riding, hiking and trekking Hacienda Manteles offers the perfect setting, with a whole network of natural trails to really enjoy these activities. The surrounding peaks of the Andes provide the perfect back drop for an unforgettable visit. ... more   less 
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Also Known As:
Hacienda Manteles Hotel Banos

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