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“Just Amazing”
Review of Hacienda Manteles

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Hacienda Manteles
Ranked #1 of 48 Banos B&B and Inns
Certificate of Excellence
London, United Kingdom
Level 2 Contributor
4 reviews
“Just Amazing”
Reviewed 7 February 2014

Ecuador at its best. Hacienda Manteles has just the right combinantion of a perfect setting and warm, one to one service.
We were lucky to be there last weekend where Volcan Tungurahua erupted and so we were in the right place at the right time.
The rooms are just great....a 5 star luxury resort in any country (especially the new units with unobstructed vews of the volcano).
Fernando, the manager, is an exceptional guy. Will make you feel at home.
Highly recommend this place!

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xavier P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 10 February 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff, amenities and we are specially happy to hear you where able to experience what Tungurahua Volcano has to offer!

Our staff is always delighted to provide the best service and to make your stay more comfortable.

We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Quito, Ecuador
Level 5 Contributor
54 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 February 2014

The tungurahua volcano was pretty active this weekend so I headed to this hacienda to take some photos. From their garden, you have an excellent view on the eruption. It's soo impressive.

The hacienda itself is a really nice place, well maintained, big rooms, great service, great food and a nice garding to hang out.

There are different types of rooms, up till Jacuzzi rooms with view on the volcano. Spectacular.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Boyd_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 7 February 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff, amenities and we are specially happy to hear you where able to experience what Tungurahua Volcano has to offer!

Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
1 review
Reviewed 30 January 2014

Also on a whirlwind Gate 1 tour of Ecuador. My wife and I jsut got back yesterday (Jan. 30th) and told the manager Fernando that I would write a review. This place is something right out of Coide Naste....Excellent views, splendid rooms, great food and three wonderful, friendly dogs to boot!
The host, Fernando Rueda, is really a charmer. Despite his odd obsession with Disco music, which I try to avoid, he was a wonderful conversationalist, spoke excellent English, and engaged our entire group the evening we spent here. Accompanied us to the local elementary school, where we had a great time visiting with the 40 some students. My only criticism might be that the place focused on looks rather than comfort. Stunning furnishings, but not the warmest feel since I was afraid of messing anything up in our room that looked like something out of Modern Living ....

Room Tip: Some rooms had incredible views. Ours had a built in whirlpool tub but we didn't have the opport...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FZAPPA2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 25 January 2014 via mobile

I traveled throughout Ecuador with Gate 1 Travel last summer and this was definitely the most breath taking place we stayed (and frankly I could have stayed here for months happily)! Had I not been on this tour, I'm not sure I would have found this place on my own, which is why I wanted to be sure to review it, as this little slice of heaven is not to be missed!
Situated high above the town of Banos (approx 12, 000 + feet up) and nestled among the clouds in a very lush green pastoral setting, I felt immediately at home and welcomed at Hacienda Manteles. All of the guest rooms are well appointed with tasteful and cozy decor, all which invite you to settle in and be present in your new found heaven space. Delicious coffee was served in the main house to warm us while we all unpacked. As our group inhabited most of the rooms or units at the Inn, I toured many of the rooms and discovered that many have fireplaces and/or sitting areas or jetted tubs with views of the active volcano, which is just part of the spectacular view up there in the clouds. The dogs at the Inn greeted us upon arrival as well and the donkey also fit into the entire setting nicely. Dinner was served in the main house and it was incredible! 5 star dining in the clouds! (Kudos to the chef and entire staff at the Hacienda). Everything from the homemade local tree tomato salsa, soup, appetizers, main course and dessert were off the charts! They also offer a wide range of wines, cheeses and a roaring fire to sit by after the hearty, filling meal. Needless to say, but my stay here will always have a special place in my heart. Like I said, they know how to make being on Cloud 9, a reality. Also, I should mention that the town of Banos is not to be missed, either. Their version of a farmers market was mind blowing and beautiful. Be sure to check it out as well.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home, and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,

Gabriela López
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Louis
Level 5 Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 January 2014

Stayed here one night. I can't say a single negative thing. Room, views, grounds, meal, service all excellent. Upon walking in my room looking at the sun setting with the volcano view was just breathless. Would love to go again!

Room Tip: choose a room with the large window views of the volcano
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizzybstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home, and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,

Gabriela López
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 6 January 2014

a beautiful home, stunning accommodation and a family feel to the whole location. We would have been happy to stay a lot longer than the three days we allocated. Fernando was terrific, the views from the the king bed sublime .... and the food and wine excellent.

Room Tip: the newer rooms facing the volcano
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1961markl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home, and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,

Gabriela López
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Afton MN
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 January 2014

When I say fantastic hospitality I don't mean in any way to downplay the lovely lodge, gourmet food or the beautiful setting, only to say, that of them all I found the hospitality most impressive. Fernando, the manager, made our short stay memorable. The personal attention he pays to his guests is most impressive. From cocktails to dinner, to tours of the gardens, this is a spot in which I felt thoroughly at home; a lifestyle to which I would love to become accustomed. It was yet another jewel presented to us by our tour operator, Gate 1. The lodge featured a homey lounge with comfortable furnishings to create an intimate setting for twenty-five for pre dinner cocktails and snacks. There we could enjoy the view from large windows, or examine artifacts gathered from the surrounding area, local artwork, some impressive photography, or simply bask in the warm glow of our surroundings. Our room, in the main lodge, featured a large bed, huge picture window and a small wood stove to drive off the chill of the evening. Fernando and his staff made Hacienda Manteles one of the highlights of our stay in Ecuador.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BreakfastBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HaciendaManteles, Director de Relaciones con Clientes at Hacienda Manteles, responded to this review, 30 January 2014
Greetings from Hacienda Manteles,

We would like to send our warmest regards, It was a real pleasure to have you with us at the Hacienda.

We are pleased to hear that you were happy with our staff and amenities.
Our staff is always delighted to provide the best service and to make your stay more comfortable.
We are always trying our best to make our guests feel like they have found a home away from home and also help them to relax and enjoy! and we are just delighted to hear this is how you felt while in Hacienda Manteles.

We are glad you enjoyed your stay with us and we hope to have you here in Ecuador and at the Hacienda Manteles in the not too distant future.

Thank you for your comment!

We hope to hear from you soon.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hacienda Manteles

Property: Hacienda Manteles
Address: Ecological Route Banos - Patate km. 18.5 (Via Las Antenas), Banos 0000, Ecuador
Phone Number:
Region: Ecuador > Tungurahua Province > Banos
Amenities:
Bar / Lounge Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 48 B&Bs / Inns in Banos
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hacienda Manteles 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Hacienda Manteles, a hotel near Banos, awaits your visit, offering you a homely and welcoming atmosphere in one of the most beautiful haciendas in Ecuador. Manteles, built in 1965 was transformed into a hotel in 1992. Little by little, the property has been remodelled and refurbished to include all the home comforts and services that our guests deserve. Located 18km from the town of Banos and offering stunning views of the active Tungurahua Volcano, the hacienda has become a 'must see' during any trip to Ecuador.The natural environment and ecotourism come together in Hacienda Manteles. Along with the wonderful gardens surrounding the main house, the hacienda encompasses a 200 hectare area of protected primary and secondary cloud forest, through which one can reach the entrance to the mystical Llanganates National Park. This forest, among other wonders, is home to an abundance of wild orchids and animals. For those who love mountain biking, horseback riding, hiking and trekking Hacienda Manteles offers the perfect setting, with a whole network of natural trails to really enjoy these activities. The surrounding peaks of the Andes provide the perfect back drop for an unforgettable visit. ... more   less 
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Also Known As:
Hacienda Manteles Hotel Banos

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