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“its like you're part of the family !!”
5 of 5 bubbles Review of The Savaiian Hotel

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The Savaiian Hotel
Ranked #1 of 4 Hotels in Salelologa
Certificate of Excellence
Brisbane, Australia
1 review
“its like you're part of the family !!”
5 of 5 bubbles Reviewed 26 June 2011

We loved our stay at the savaiian hotel! Affordable accommodation ,beautiful food (esp breakfast) ,clean facilities ,but best of all was the service. The staff at the savaiian hotel went out of the way to make sure we were comfortable and that we had all that we needed to make our stay with them one to remember. The staff truly made us feel like we were a part of the family which meant a lot to our family who were in Savaii for the first time.

Thank you so much Poi and staff for truly blessing us with your hospitality

SEE YOU NEXT TIME MUCH LOVE KROUSE FAMILY

  • Stayed December 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tina_Krouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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217 reviews from our community

Traveller rating
    116
    79
    15
    2
    5
See reviews for
57
87
16
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 June 2011

I stayed at the Savaiian Hotel for about 5 weeks- it was a really great experience. All of the staff were wonderful, and really went out of their way to make our stay enjoyable. The rooms were clean and very comfortable, the grounds are beautiful, every meal was amazing - it really was a nice place to stay and a great experience. Overall a very relaxing and enoyable experience - I would definetly recommend this hotel for anyone travelling to Savai'i! ...or thinking of travelling to Samoa : )

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CanadaAshley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 June 2011

I travelled to Samoa with my fiance and mother in February 2010 (the oldest option for date of stay was July 2010, so ignore that). We stayed at the Savaiian Hotel, in one of the air conditioned rooms, for one week and were extremely impressed by the service and accomodation. We would have stayed longer if we hadn't pre-booked to spend our final week at Aggie Grey's Lagoon Resort & Spa. A huge thank you to owners Poi and Nola who went right out of their way to really make us feel welcome! Poi took us on personal tours around the island and showed my fiance how to prepare his first umu for one of our dinners. The food from the restaurant was a-ma-zing! Poi really catered to our desire for real Samoan food too. We absolutely loved the fale with hammocks, the cayaking and the little library of books to read. Having the car hire place next door was very handy. While the vehicle options were limited, the lady was very nice and the rental fee reasonable. Despite the fact that it rained for most of our time there, we still had a blast. We would definitely go back to the Savaiian for another great relaxing holiday.

Room Tip: No room is disadvantaged in terms of views
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  • Stayed July 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank pedsandbigcarlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 May 2011

I had a week stay on Savai'i on the way between New Zealand and the US and my 5 nights at The Savaiian Hotel were perfect. The staff was incredibly friendly and helpful, the breakfast simple and delicious and was included, my room was clean and quiet and the property was well manicured. It was a wonderful place to relax by the pool or enjoy beers in the open air bar. I hired snorkel gear and kayaked out to the reef for some of the best snorkeling on the island. There was one evening when the restaurant was closed for a private event and the owners arranged for a taxi to take me and two other guests to a very nice restaurant for dinner in town and they even arranged for us to be picked up afterwards. I can't write enough about the fantastic staff - unlike some of the other accommodations on the island - ALL of the staff at The Savaiian Hotel made me feel welcome, relaxed and safe.

Room Tip: No rooms had better views than any others.
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  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jennjennCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shoeburyness, United Kingdom
Level Contributor
109 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 4 May 2011

Great customer service, really good food and excellent value. It is a great place to stay close the the inter island ferry.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kenselbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 May 2011

Poor understadning of lost opportunity. Booked 2 nights, turned up a day early but still stayed for 2 nights, was charged 3 nights. The place was deserted and yet I was still charged for the fictional 'lost opportunity'. Rooms smell of mould and are unclean, a/c, fridge, and fan all hum and rattle away. Poor water out front.The pool and generally the whole place just seems worn and depressed. You can and we did do much better than this place on Savai'i for the same money. I'm not sure why all the good reviews, poor value compared to others in the area.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NRG28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cobno456, Manager at The Savaiian Hotel, responded to this review, 9 May 2011
Unfortunately, we were expecting this review from this customer. Although we try our hardest to please and assist all our guests, we understand that not everyone can be pleased all the time. This customer did arrive earlier then booked, at the time of check in, the receptionist asked specifically about arriving on a different date to the ones pre booked, and this customer specifically said that they were 'adding' this day on to their previous booking. They were then billed accordingly. Throughout their stay they seemed satisfied enough, dined at our restaurant daily and in general appeared to be enjoying themselves. No indication whatesoever of all the 'apparent' dissatisfaction they have raised in this review- which we find farfetched and lowly, we do not have 'mouldy rooms' nor humming or rattley ammenities and we feel this customer has gone out of his way to discredit us dishonestly because of his checkout dissatisfaction. It was only on checkout, did they seem unhappy about having to pay for the night they had added on, did they show any dissatisfaction. The receptionist at the time was not in a position to 'negotiate' the cancelled night with them at the time and it is unfortunate that this cumstomer had not mentioned at the time of check in their will to move the dates they had booked for so that it could have been discussed further with the appropriate personel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Christchurch, New Zealand
1 review
4 of 5 bubbles Reviewed 30 April 2011

Spend 3 enjoyable nights - would highly recommend to families.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LucieOz21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Savaiian Hotel

Property: The Savaiian Hotel
Address: P.O. Box 7009, Salelologa, Savai'i, Samoa
Region: Samoa > Savai'i > Salelologa
Amenities:
Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Salelologa
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — The Savaiian Hotel 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
The Savaiian hotel offers comfortable affordable accommodation in 6 self contained units with aircon/en suite bathroom/hotwater/fridge/tea coffee/patio/kitchen facilities available as well as 5 traditional styled fales for those on a tighter budget-all fully screened with ceiling fan and en suite. We provide haven to those wanting to get away from the busy city life and you will not forget your stay in the tranquil village of Lalomalva. ... more   less 
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Also Known As:
Savaiian Hotel Salelologa
Savaiian Motel Salelologa
The Savaiian Hotel Samoa/Salelologa

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