Upon arrival, we were told our fale would be ready in fifteen minutes. A good 45 minutes later, my girlfriend popped over to see for herself if it was ready...and one of the workers was lying on the bed, playing on his phone. Quite unprofessional...We understand the "island time" concept...but keeping guests waiting for that long is unacceptable, especially after the long drive from Apia. Apparently, he was waiting for the sheets (for 45mins!) and quickly got up, started calling out to another lady to bring the sheets....our fale was ready five minutes after that.
Stayed in a closed beach fale with shared facilities (clean but needs fixing i.e. the broken toilets etc). The bungalow my girlfriend and I stayed in had a slow-moving fan - which didn't help with the heat because it was a closed bungalow. The roof on the fale was falling apart and we'd wake up to bits of black all over the mosquito net and floor. If it wasn't for the strong winds during that stormy night...I don't think we would've survived the heat!
Shared dinner - though it was a nice idea. I wanted a nice dinner alone, with my girlfriend...and would've preferred a more private setting. If you're really picky with your food, I suggest you pop out somewhere else to grab dinner - especially if you want to eat in private. Otherwise, staff were lovely...with the exception of that one that got caught lazing around on the job.
It was an average stay at an ideal location. It's quite an expensive stay for what we experienced.
- Official Description (provided by the hotel):
- Tourist service provider of accommodation, bar & restaurant. Tours on or off the island are arranged on the premises. About 1 and 1/2 hour by vehicle from the International Airport. We operate in 2 locations: 1) On the beach of Lalomanu; and 2) on the cliffs of Lalomanu overlooking the beach and the Pacific Ocean along with Islands off the beach of Lalomanu. ... more less
- Reservation Options:
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- Also Known As:
- Taufua Beach Fales Hotel Lalomanu