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“Not bad - not great.”

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Best Western Sonora Inn & Suites
Ranked #1 of 9 Hotels in Nogales
Certificate of Excellence
New York City, New York
Level Contributor
102 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Not bad - not great.”
Reviewed 5 January 2012

Stayed at this hotel on New Year's Eve and was surprised to find that there were only a handful of other guests. The hotel is relatively new (approximately 2 years). The rooms are large and decently furnished. Bed could be more comfortable. The rooms are accessed by walking through a back corridor that looks as if it is meant for staff only (a little bizarre). There is a shortage of decent hotels in the area - so this is among the best. Conveniently located, just minutes from the Mexican border. Staff helpful. Complimentary continental breakfast.
On my last trip to Nogales, I stayed at the Holiday Inn, which is right next door. My advice would be to stay at the place that offers the best deal as they are really interchangeable.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BonnieFaith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 11 March 2013
Thank you for staying with us and we hope to see you again when you visit Nogales,AZ.
Thank you.
GM
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196 reviews from our community

Traveller rating
    131
    58
    3
    1
    3
See reviews for
43
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84
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Scottsdale, Arizone
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 August 2011

This is a rather new hotel and and still has that new smell of new carpet and if that bothers you, be advised. The rooms are large and the interior design, although not may taste, is in good taste. There is a nice ref and microwave. The TV is excellent, however, more HDTV channels would be nice. The beds are just okay, maybe a bit on low price quality; however, that being said the sheets are the roughest I have ever encounted in a US hotel. I do not know what fabric they are but they were covered with little hard fuzz balls, not like sleeping on sandpaper, but getting there. We ended up sleeping on top fo the duvet cover as it was smoother. Frankly my partner and i both had a bad night's sleep and we both had a sore back all the next day. No matter how nice the rest of hotel or room is without a good nights sleep I cannot give hotel a higher rating. Free breakfast was just fair; however lady tending the buffet was very nice and helpful.

The Holiday Inn Express next door (same price range) is a better bet.

Room Tip: Ground floor rooms have high ceilings.
See more room tips
  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AZGuys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 2 October 2011
First of all thank you for staying with us, and you have enjoyed our large rooms, and full hot breakfast. We do have cable TV wih HDTV . Thank you for letting us know about the bedding
we have made changes and have improved the quality of bedding as well.
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Puerto Escondido, Mexico
Level Contributor
79 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 18 October 2010

Heading south into Mexico, this hotel was conveniently located a few minutes from the border crossing. Modern, clean, comfortable and nicely furnished with great service from all the staff.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 20 June 2011
Thank you for staying with us and we are pleased that you liked and enjoyed
your stay with us. We hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albert Lea, Minnesota
Level Contributor
56 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 25 September 2010

We stayed here one night before heading into Mexico for a week’s vacation in San Carlos. What a gem. The plus is that it is brand new but the bonus is the staff!!! They were friendly and helpful from the young man at the front desk to the wonderful people helping at the complimentary breakfast. We do this trip every two years and we will definitely stay here again. The location is very handy to a grocery store and the border crossing. We felt totally safe in this area of Nogales.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StillDreaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 20 June 2011
Thank you for staying with us and have enjoyed your stay with us.
We hope to see you soon on your way back.
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Prescott, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 April 2010

very clean and quiet. comfortable and roomy. staff was very helpful and pleasant. bed was so comfortable! safe. i love this place!

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank grover1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 20 June 2011
Thank you for staying with us and have enjoyed your stay with us, we hope to
see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 January 2010

We have stayed in several hotels in Nogales Arizona on our way to and from Mexico and this hotel turned out to be a very good choice.
I try to look for quiet hotels on safe neighborhoods and this is on a great location and safe area.
The rooms are good size and spotless. The service personnel where attentive to our needs and the morning meal was just perfect.
Great value for the price.
I will be coming back to Best Western Sonora again in my return back to Mexico and will also recommend stay to anyone coming to and from Mexico and planning to stay overnight at Nogales, Arizona.

  • Stayed January 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank joecarld1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sonora750, General Manager at Best Western Sonora Inn & Suites, responded to this review, 20 June 2011
Thank you very much for staying with us and have enjoyed your stay.
We appreciate you recommending us to your friends and others traveling as well.
Hope to see you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Sonora Inn & Suites

Property: Best Western Sonora Inn & Suites
Address: 750 W Shell Road, Nogales, AZ 85621-1152 (Formerly BEST WESTERN Sonora Inn & Suites)
Phone Number:
Region: United States > Arizona > Nogales
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Nogales
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Sonora Inn & Suites 2.5*
Number of rooms: 65
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