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“So Relaxing & Incredible!” 5 of 5 bubbles
Review of Sanctuary Camelback Mountain

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Sanctuary Camelback Mountain
Ranked #1 of 5 Hotels in Paradise Valley
Certificate of Excellence
La Fortuna de San Carlos, Costa Rica
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“So Relaxing & Incredible!”
5 of 5 bubbles Reviewed 22 June 2014

Just a beautiful resort -- peaceful, inviting, friendly staff, incredible views, great restaurant and spa. Loved celebrating our anniversary weekend at The Sanctuary. The staff at Elements were very attentive, and the food was incredible. Had a facial and massage in the Spa, and they were amazing as well.

Room Tip: We had a room that looked out over the resort and the valley below. We were very close to the swimm...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank FarnsFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 23 June 2014
Thank you very much for choosing to stay with us during your visit. It’s great to hear that you had a fantastic visit. We are also very happy to hear our staff was very friendly. They work very hard to ensure our guests have a magical experience and it’s always great when their efforts get recognized. Glad you got to enjoy a meal at elements during your visit. Thank you again for choosing us and taking the time to review your stay. Hope to see you again if you make it back to Arizona.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,566 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (400)
Date | Rating
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  • French first
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  • Italian first
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English first
nyc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 June 2014

Rooms/Suites are nicely done, simple, modern, and clean, love the bath products! I like where you don’t really notice the decoration, b/c it just seems to all blend in and give off a wave of comfort. The views are beautiful, of the mountains and surrounding neighborhoods. Take advantage of the beautiful infinity pool, spa and gym. The service and staff are impeccable, everyone seems very happy to work there. and the food is amazing, Chef Beau Macmillan is a very fun talented chef and it shows in his food. Absolutely recommend.

  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beth s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 23 June 2014
Thank you very much for choosing to stay at Sanctuary. Very glad to hear you enjoyed your room. The views are definitely spectacular and we’re glad you felt the same way. It’s great that you took full advantage of our pool, spa and gym. It’s also great to hear that the staff was friendly, happy and helpful. Thank you again for staying with us and taking the time to review your experience. We really appreciate your feedback and hope to see you next time you make it to the Scottsdale/Phoenix area.
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Melbourne, Victoria, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 18 June 2014

Easy check in and out of the resort. The views from around the resort was amazing. We caught the spectacular sunset while on the way to dinner at Elements (the restaurant at the hotel).

The room was very clean and comfortable. The couch in the room was great to lounge around in. The view from the room was also amazing - we got to see both the sunset and sunrise the next day.

Access to the pools was great - we enjoyed a spectacular morning view of the mountains in the main pool all by ourselves.

Staff was very friendly and the stay most enjoyable - everything was exactly what we were expecting from a resort.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MW0ng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 19 June 2014
Thank you very much for taking the time to review your recent stay with us. We are very happy to hear you had a wonderful overall stay. Glad you enjoyed the views as much as we do and that you were able to experience elements at sunset, it makes the dining experience that much more spectacular. It’s also great to hear that our staff was very friendly and took excellent care of you during your stay. We always love to hear that we lived up to our guests’ expectations. Thank you again for choosing to stay with us and we hope to see you again if you make it back out to Arizona.
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Sun City West, AZ
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 18 June 2014

The Sanctuary Hotel is everything you would expect from a first class hotel. From check in to check out this is a property you will not forget. The views are sensational located in the foothills of the Camelback Mountains which is a prime hiking area for tourists and locals. The scenery around the hotel is amazing.
The service is top notch from the valet service outside and the desk check in inside. All of the employees we met were most helpful and eager to please. You are treated as a special guest. This is the type of place you do not want to leave. If you like to take pictures, this is the perfect spot.
Our suite had a mountain view with a balcony. It was clean and well maintained.The linens and bed were super comfortable and of high quality.
If you are looking for a memorable experience, this is the place for you.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank willieSunCityWestAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 19 June 2014
Thank you so much for choosing to stay with us here at Sanctuary. We are delighted to hear that your experience was memorable for all the right reasons. We wholeheartedly agree that the scenery and grounds are spectacular. It’s great to hear that our staff, from the valets to our front desk, did a great job making you feel welcome and valued. There is no greater compliment than when a guest doesn’t want to leave, so thank you! Thank you again for staying with us and recommending us. Hopefully we will see you again soon.
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1 review
5 of 5 bubbles Reviewed 17 June 2014

From early check in to late check out, Scottsdale Santuary was a marvelous property! The resort amenities and service of the staff has been some of the best I've experienced. The view from the casita balconies of Phoenix at night with all the lights and in the morningsame during sunrise are amazing. The property was quiet and peaceful.

I do have one small suggestion that might be useful. Santuary is nestled up against the north side of Camelback mountain. My girlfriend and I were doing a morning going hike and came across a huge beetle! I think it to be one of those Rhinoceras ones. A lost of all the different types of animals, or reptiles, you might encounter while staying at the resort might my fun and interesting if placed in the room!

  • Stayed June 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rachavez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 18 June 2014
Thank you so much for choosing to stay here at Sanctuary. There is no greater compliment than when our guests tell us we have exceeded their expectations, so thank you! We are glad to hear the staff took superb care of you and that you enjoyed the property so much. Thank you for the tip about adding information about the local wildlife into the rooms, we will definitely consider it. Thank you again for stay with us and we hope to see you again sometime soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
53 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

I was at The Sanctuary for business, but, boy, how awesome! The heatwave did not diminish what a wonderful place it was. The service was attentive and friendly, I felt spoiled. I loved the turn down at night rather than cleaning in the morning. The food in the restaurant was excellent along with excellent views. The gym was surprisingly well-equipped and very clean. I loved the addition of the bath salts, took two baths, which I never do! The only reason I did not give it 5 stars (and almost did, anyway) was that the desk in my room had a blotter that was stained and looked dirty; I think they should replace it, as it marred the otherwise serene and peaceful space that was the room and the property. That said, can't wait for a work reason to go back and would not hesitate to recommend this place for work or a wonderful retreat!!!

Room Tip: My colleague did not have a bathtub - ask for a room with a bath tub, you won't regret it!
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  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kari D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 16 June 2014
Thank you very much for taking the time to provide us with feedback about your recent stay at Sanctuary. It sounds like you had a wonderful visit overall, which we always like to hear. We love to hear that our staff took such good care of you, and made your stay special. Glad you enjoyed the restaurant and took full advantage of our gym facility. We will certainly look into the blotter and see about getting it replaced. We sincerely apologize that it marred your overall experience. Thank you so much for recommending our resort and we hope to see you again next time you make it out to Arizona.
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Trussville, Alabama
1 review
5 of 5 bubbles Reviewed 14 June 2014

If you want to unwind and take in the beautiful 360 degree view this is the place! The staff is second to none,they went above and beyond the call of service they don't act as if they're doing you a favor by serving you! You will actually feel as if you are the only guest! We've stayed at other resorts in the area but the Sanctuary is now number one on our list. From the minute we checked in until the day we left the service we received was given at 110%. Our last night out we returned to our suite only to find a personal note from the pool staff and signed with warm regards. We look forward to our next trip out and yes we will be returning to The Sanctuary.

Room Tip: Upper level rooms seem to have the best view
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank P5800HFMichael_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven L, Guest Relations Manager at Sanctuary Camelback Mountain, responded to this review, 16 June 2014
Thank you very much for recommending Sanctuary as a great place for a relaxing escape. We really appreciate your comments about our staff. We are delighted to hear that they took spectacular care of you during your visit and helped make your stay so enjoyable. It’s always a great honor when guests notice the amount of work our staff puts in to providing them with a very personalized experience. We are so happy you had such a fantastic visit and look forward to seeing you again next time you are in Arizona. Thank you for taking the time to review your visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sanctuary Camelback Mountain

Property: Sanctuary Camelback Mountain
Address: 5700 E McDonald Dr, Paradise Valley, AZ 85253-5218
Phone Number:
Region: United States > Arizona > Central Arizona > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Paradise Valley
#1 Luxury Hotel in Paradise Valley
#1 Romantic Hotel in Paradise Valley
#1 Family Hotel in Paradise Valley
#1 Business Hotel in Paradise Valley
#1 Spa Hotel in Paradise Valley
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sanctuary Camelback Mountain 5*
Number of rooms: 105
Official Description (provided by the hotel):
Discover your sanctuary at the best Arizona resort...a luxury boutique hideaway on Camelback Mountain. Overlooking the spectacular views of Paradise Valley, relax in a mountainside or spa casita. Retreat to Sanctuary Spa for Asian-inspired treatments and exhilarating classes. Taste the award-winning cuisine of elements' by Food Network star Chef Beau MacMillan. Savor the sunset at jade bar or on edge, raising the bar for happy hour. Play tennis or hike in a fabulous setting, lounge by the infinity-edge pool, or indulge in Scottsdale's hottest shopping, cultural attractions and championship golf just minutes away. ... more   less 
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Also Known As:
Sanctuary Camelback Mountain Hotel Paradise Valley
Sanctuary Camelback Mountain Paradise Valley

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