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All reviewshotels motelsplace to sleeproom was cleanfree wificircle krodeocasinophoenixsheets
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Reviewed 13 July 2011

The only thing aconomy abbt this place was the room.... we stayed for a softball tournament and the rooms smelled bad they were dirty and dusty. Housekeeping came in without knocking when we were still sleeping..... stay anywhere else but there..........

  • Stayed: July 2011
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6  Thank softballparent97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rubyash, Manager at Knights Inn Payson, responded to this reviewResponded 4 October 2011

The management appreciates all teams who have and will be staying at the Economy inn.
Please accept my apologies for your inconvenience, corrective measures have been taken to prevent guest inconvenience. we value your feedback

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2009

We were coming up to Payson from Phoenix, had car trouble and didn't get in until after midnight. Staff was very understanding and helped us get to our rooms which were very nice. We like the casino nearby and this hotel had the lowest rates in area. Rooms were clean and very good value. Thank you for making our trip a good one!!

Stayed: February 2009, travelled as a couple
1  Thank PhoenixGambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rubyash, Manager at Knights Inn Payson, responded to this reviewResponded 4 October 2011

Thank you for your positive feedback-

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Reviewed 30 June 2009

The staff was very rude. The room was filthy. The small sink was plugged up. The Shower didn't work as it should..ie: It had to be either HOT water or COLD water NO warm water. Mixing valve no good? I had a half roll of tp the first night, and I was afraid to use the towels, thank god we brought our own towels. It had a early 70's ac in the wall, could only be run on low. The little fridge they had in the room had the gasket hanging out. The room smelled of smoke and mildew, I had a non-smoking room. The condition of the place was run down, the exterior had holes in the walls, the rain gutters were either hanging down or missing. The interior wasn't much better. To give a clearer picture of the place IT WAS ONE STEP BELOW CAMPING! NEXT TIME WE'LL CAMP, IT WILL BE ABOUT THE SAME ONLY CLEANER.

  • Stayed: June 2009, travelled with family
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5  Thank udontwannaknow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rubyash, Manager at Knights Inn Payson, responded to this reviewResponded 4 October 2011

All reviews dating 2009-2011- we have changed from motel 6 to economy inn, we have renovated all our rooms , improved our guest relationships and dealt with housekeeping and front office issues-hopefully you will find us greatly improved

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Reviewed 28 June 2009

Both rooms had plugged toilets, and there was toilet papper in it when we first walked in,who used it? when i flushed it it plugged, and when called to have office fix it, they told me to come get a plunger. ME? NOT, it over flood with them so put in another room, FOOD on the wall and had to go get a room freshner to kill the smoke smell in my none smoking room, and the bed spreads had coofe stains, bathtowels where brownish white.one room had to have sink and bathtub plunged also. that last review was from the office, had to be, and had to go to car, at 2 in the morning, people asleep in stair wells. THE WORST HOTEL STAY IN ALL MY LIFE.

  • Stayed: June 2009, travelled with friends
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4  Thank varoom39m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2009

After reading a few bad reviews my family and I were skeptical about our reservation here. But we got there, the front office staff were very kind, got to our room it was clean didn't find anything wrong with it. It was completely secure. The office even offered us a discount if we decided to stay an extra night (being we weren't sure how many days we were going to stay when we got there) There were only 2 complaint I had which 1 was no ones fault but the people staying there was that our neighbors across the hall were pretty loud and had people in and out at all hours of the day and night. The other was that 1 of the beds and 2 of the pillows felt like you were sleeping on concrete. of coarse I got stuck with both.

  • Stayed: June 2009, travelled with family
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Thank titansfan31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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