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“gracious host,fantastic ameneties.....” 5 of 5 bubbles
Review of Majestic Mountain Inn

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Majestic Mountain Inn
Ranked #1 of 12 Hotels in Payson
Certificate of Excellence
Mesa. Az.
1 review
“gracious host,fantastic ameneties.....”
5 of 5 bubbles Reviewed 3 March 2009

rooms are very spacious with many extra amenities. General manager had a bottle of champagne on ice, with a lovely card, waiting for us in our room for my wife's birthday. Friendliest staff we have encountered in our travels. Can't wait to go back.....

  • Stayed February 2009, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank beacherMesa_Az_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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399 reviews from our community

Traveller rating
    197
    113
    46
    28
    15
See reviews for
89
214
20
36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 January 2009

Majestic Mountain Inn was highly recommended as a romantic getaway for my husband and I. Our room was disgusting...other peoples garbage in room, used toiletries, lights not working and 2 person spa had 1 working jet. Staff was not friendly, was unable to move us to another luxury room...or even another room, lead supervisor felt $25 off room and a coupon for 15% off next stay compensated for a horrible experience and ruined weekend. Coupon was handed back as I would never stay there again and never recommend the hotel to anyone. Lead Supervisor had me wait as another staff person veried that the spa did not work before discounting rate $25...which doesn't even begin to compensate for horrible and disgusting experience! Have yet to get a return phone call from owners. Was also doubled billed and when contacted staff regarding double payment, an email was sent to verify one charge was voided which included all complete credit card numbers and expiration dates used to pay for rooms that day. I will never recommend this hotel and will never be back!!

  • Stayed January 2009, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank hdjgetaways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 August 2008

This was a great place to stay and the service was amazing. We stayed in the honeymoon suites for two nights and enjoyed the jacuzzi lavishly! The service was excellent we asked for extra towels and they were sent instantly to our room. We also received a complimentary bottle of Champagne. The location is wonderful in a quiet setting with complete peace and the golf course was only minutes away. Me and my wife enjoyed this place and definitely will be staying here again. The rates were reasonable for the luxuries they provide in the room. Great pool and a wonderful place to bring the whole family.

  • Liked — I loved the excellent service the hotel provided.
  • Stayed July 2008, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank thompson1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe, AZ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 August 2008

The room was very average but adequate. However, the beds were terrible. When we were leaving, we noticed that the sides of the box springs were filthy. We couldn't bring outselves to remove the sheets to look at the mattresses. However, there was a sign in the room that stated if our stay wasn't completely satisfactory to notify the front desk, and they would make it right. Upon checking out, we reported the situation, and the desk clerk acted like she couldn't be bothered, and her only response was that she would report it to the manager, Of course, that was the end of the subject.

  • Liked — We could take our pet
  • Disliked — The uncomfortable beds
  • Stayed July 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank World_Traveler064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
Level Contributor
82 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 23 June 2008

We stayed here on our anniversary and I was rather disappointed. The rooms were not nearly as nice as the pictures on the website. They were painted a horrible color and it looked like one of my kids did the painting.
There was a party outside in the courtyard that carried on past midnight, then when they went inside, they must have had the room next to ours because there was a lot of loud talking and music. NOT fun on our end.

That being said, the room was pretty clean. 7 1/2 out of 10, I would say.

I guess I just expected more for what we paid.

  • Liked — easy to get to
  • Disliked — NOISE and the TV did not work right
  • Stayed April 2008, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank skylinewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento
1 review
5 of 5 bubbles Reviewed 31 March 2008

I travel through Payson, very often. Love the Majestic. Rooms are excellent and rates are good. I have not had a single complaint in any of my visits to Majestic Inn. Staff is very freindly and accommodating. If you planning on staying in Payson for more than a week, try the owners flat, above the conference center.

I felt compelled to write another review as I saw couple of not so good, totally exaggerated comments posted by some members.

Property, staff and the rates are excellent.

Sergio

  • Liked — Location and setting
  • Stayed March 2008, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank sergio_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mailbox71
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 16 March 2008

i only give it one star cause thats as low as i can go.i specifically told them i wanted the jacuzzi room with the vaulted ceilings w/ the wood finish on them. you see,thats the ones you see on their website. but when we got there they put us in a regular painted room that didnt even have the quality of a run down super 8.i told the lady over and over again that we came here many times before and we want a room w/ vaulted ceilings. she tried telling us that they were a step up from the $230 we spent for one night. i dont think so.it was the first time in a hile i was going to get away with the wife for one night and i wanted it to be nice.the jacuzzi in the room was loud, there wasnt stone around the fireplace, the sinks didnt drain properly, the bed was comfy but that was it. i will never ever stay there again.

  • Liked — nothing
  • Disliked — just a shabby run down overpriced hotel
  • Stayed March 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
6 Thank jimmshoe71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Majestic Mountain Inn

Property: Majestic Mountain Inn
Address: 602 E State Highway 260, Payson, AZ 85541-4935
Region: United States > Arizona > Payson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Payson
Price Range (Based on Average Rates): £
Hotel Class:2 star — Majestic Mountain Inn 2*
Number of rooms: 50
Official Description (provided by the hotel):
The Majestic Mountain Inn welcomes vacationing guests and business persons to Payson and offers exceptional hospitality and impeccable service that will assure a relaxing and memorable experience. Here, the spirit of west beckons the adventurer with endless opportunities to explore the picturesque mountains, streams and canyons.For the business traveler our central location will be a convenient departure point for making calls and a perfect place to relax after a productive days work. Our superb location at the base of the Mogollon Rim is surrounded by stunning natural beauty and has been described as the gateway to the White Mountains. Majestic Mountain Inn is truly a one-of-a-kind Inn. Stay with us and experience the relaxing atmosphere nestled in the midst of the largest Ponderosa Pine forest on the planet. Payson was originally a small ranching community, but now counts itself as one of the top destinations in Arizona for vacations due to its picturesque mountain backdrop, 300 days of sunshine and friendly locals. From the edge of the Rim to high desert topography, Payson offers an abundance of natural beauty as well as a variety of attractions, history and activities for guests of all ages. At Payson Roundup's annual awards Majestic Mountain Inn once again earned the distinction of "Best of Rim Country" a prestigious award given for hotel category. "We are so honored once again, to receive this prestigious award and we hope to make this year an even better one for our guests, our community, and our grand state of Arizona"Stay with us and experience a most relaxing atmosphere in the midst of the pine forest and enjoy our exceptional hospitality!"The staff at Majestic Mountain Inn. ... more   less 
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Also Known As:
Majestic Mountain Hotel Payson
Majestic Mountain Payson
Majestic Mountain Inn Payson, Arizona

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