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“A great place to stay”

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Majestic Mountain Inn
Ranked #1 of 12 Hotels in Payson
Certificate of Excellence
Overgaard, AZ
1 review
“A great place to stay”
Reviewed 11 March 2009

The Majestic Mountain Inn is a wonderful facility with a great location.

The room was large and comfortable and the fireplace provided the prerfect ambiance while we relaxed in the whirlpool tub and sipped on the complimentery wine. I was very impressed with the condition of the room. Everything was in order and we had everything we needed for a perfect night away from home.

We were particularly pleased with the quality of the towels. They were large and thick enough to absorb the water from the shower. It is great to be able to wrap the towel around you comfortably while you dry your hair.

The beds are very comfortable, just firm enough to insure a great nights sleep.

My compliments to the manager for a well run establishment. We have traveled a lot and really appreciate a facility that makes you feel welcome.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank psrhodester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Mesa. Az.
1 review
Reviewed 3 March 2009

rooms are very spacious with many extra amenities. General manager had a bottle of champagne on ice, with a lovely card, waiting for us in our room for my wife's birthday. Friendliest staff we have encountered in our travels. Can't wait to go back.....

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beacherMesa_Az_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 January 2009

Majestic Mountain Inn was highly recommended as a romantic getaway for my husband and I. Our room was disgusting...other peoples garbage in room, used toiletries, lights not working and 2 person spa had 1 working jet. Staff was not friendly, was unable to move us to another luxury room...or even another room, lead supervisor felt $25 off room and a coupon for 15% off next stay compensated for a horrible experience and ruined weekend. Coupon was handed back as I would never stay there again and never recommend the hotel to anyone. Lead Supervisor had me wait as another staff person veried that the spa did not work before discounting rate $25...which doesn't even begin to compensate for horrible and disgusting experience! Have yet to get a return phone call from owners. Was also doubled billed and when contacted staff regarding double payment, an email was sent to verify one charge was voided which included all complete credit card numbers and expiration dates used to pay for rooms that day. I will never recommend this hotel and will never be back!!

  • Stayed January 2009, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank hdjgetaways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, CA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2008

This was a great place to stay and the service was amazing. We stayed in the honeymoon suites for two nights and enjoyed the jacuzzi lavishly! The service was excellent we asked for extra towels and they were sent instantly to our room. We also received a complimentary bottle of Champagne. The location is wonderful in a quiet setting with complete peace and the golf course was only minutes away. Me and my wife enjoyed this place and definitely will be staying here again. The rates were reasonable for the luxuries they provide in the room. Great pool and a wonderful place to bring the whole family.

  • Liked — I loved the excellent service the hotel provided.
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
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    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank thompson1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tempe, AZ
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2008

The room was very average but adequate. However, the beds were terrible. When we were leaving, we noticed that the sides of the box springs were filthy. We couldn't bring outselves to remove the sheets to look at the mattresses. However, there was a sign in the room that stated if our stay wasn't completely satisfactory to notify the front desk, and they would make it right. Upon checking out, we reported the situation, and the desk clerk acted like she couldn't be bothered, and her only response was that she would report it to the manager, Of course, that was the end of the subject.

  • Liked — We could take our pet
  • Disliked — The uncomfortable beds
  • Stayed July 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank World_Traveler064
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix
Level 5 Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 23 June 2008

We stayed here on our anniversary and I was rather disappointed. The rooms were not nearly as nice as the pictures on the website. They were painted a horrible color and it looked like one of my kids did the painting.
There was a party outside in the courtyard that carried on past midnight, then when they went inside, they must have had the room next to ours because there was a lot of loud talking and music. NOT fun on our end.

That being said, the room was pretty clean. 7 1/2 out of 10, I would say.

I guess I just expected more for what we paid.

  • Liked — easy to get to
  • Disliked — NOISE and the TV did not work right
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank skylinewest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento
1 review
Reviewed 31 March 2008

I travel through Payson, very often. Love the Majestic. Rooms are excellent and rates are good. I have not had a single complaint in any of my visits to Majestic Inn. Staff is very freindly and accommodating. If you planning on staying in Payson for more than a week, try the owners flat, above the conference center.

I felt compelled to write another review as I saw couple of not so good, totally exaggerated comments posted by some members.

Property, staff and the rates are excellent.

Sergio

  • Liked — Location and setting
  • Stayed March 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank sergio_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Majestic Mountain Inn

Property: Majestic Mountain Inn
Address: 602 E State Highway 260, Payson, AZ 85541-4935
Region: United States > Arizona > Payson
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Payson
Price Range (Based on Average Rates): ££
Hotel Class:2 star — Majestic Mountain Inn 2*
Number of rooms: 51
Official Description (provided by the hotel):
The Majestic Mountain Inn welcomes vacationing guests and business persons to Payson and offers exceptional hospitality and impeccable service that will assure a relaxing and memorable experience. Here, the spirit of west beckons the adventurer with endless opportunities to explore the picturesque mountains, streams and canyons.For the business traveler our central location will be a convenient departure point for making calls and a perfect place to relax after a productive days work. Our superb location at the base of the Mogollon Rim is surrounded by stunning natural beauty and has been described as the gateway to the White Mountains. Majestic Mountain Inn is truly a one-of-a-kind Inn. Stay with us and experience the relaxing atmosphere nestled in the midst of the largest Ponderosa Pine forest on the planet. Payson was originally a small ranching community, but now counts itself as one of the top destinations in Arizona for vacations due to its picturesque mountain backdrop, 300 days of sunshine and friendly locals. From the edge of the Rim to high desert topography, Payson offers an abundance of natural beauty as well as a variety of attractions, history and activities for guests of all ages. At Payson Roundup's annual awards Majestic Mountain Inn once again earned the distinction of "Best of Rim Country" a prestigious award given for hotel category. "We are so honored once again, to receive this prestigious award and we hope to make this year an even better one for our guests, our community, and our grand state of Arizona"Stay with us and experience a most relaxing atmosphere in the midst of the pine forest and enjoy our exceptional hospitality!"The staff at Majestic Mountain Inn. ... more   less 
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Also Known As:
Majestic Mountain Hotel Payson
Majestic Mountain Payson
Majestic Mountain Inn Payson, Arizona

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