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“Wish Pauline was working???”
Review of Comfort Inn Payson

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Comfort Inn Payson
Ranked #4 of 12 Hotels in Payson
Certificate of Excellence
Phoenix, Arizona, United States
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wish Pauline was working???”
Reviewed 15 July 2013

Based on the other reviews, I think we checked in on the wrong day/time. The poor experience started with walking in the door and stepping up to the front desk. For a brief moment I felt bad that we took Greg away from the movie or video he was watching while seated at the front desk, but then I remembered we were guests checking into a hotel and his job was presumably to welcome/assist us. Unfortunately, with the exception of actually getting keys to a room we did not feel welcomed. The room at first glance appeared clean. Although thoughtful to leave a snack, it was not appreciated that it came from another guest; it wasn’t hard to miss the multiple pretzels on the floor between bed and nightstand. The non-slip on the bottom of the bathtub ranged from grey to black prompting me to wear flip flops in the shower. I can’t say for certain, but Magic Eraser or even just a little elbow grease may be able to make it look brand new. All in all the stay was average, but considering the other options in Payson….

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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105 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
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English first
Payson
Level 1 Contributor
3 reviews
Reviewed 12 July 2013

I have visited Comfort Inn of Payson, Arizona twice during the past few months. Pauline has been extremely professional and informative each time. In my experience this would be a wonderful place for anyone looking for outstanding accomodations to stay as well as for someone looking for employment to work.

Room Tip: Just ask Pauline!
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Stayed July 2013, travelled on business
Helpful?
Thank TinaEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 1 Contributor
4 reviews
Reviewed 19 June 2013

Just wanted to say what a wonderful hotel the Comfort Inn in Payson is and how helpful Pauline was! We were riding our bikes to Phoenix from Denver, and Pauline made our stay extra special by providing all kinds of information, including information from another bike rider about the roads! She even made sure we had food before breakfast opened at 6 (we left at 5 AM). Thanks for a great stay!

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 May 2013

This is a nice clean hotel. Bedding was reasonably comfortable. The breakfast in the morning is a nice perk, although only having three tables in the breakfast area makes getting a seat challenging. There are more couches and chairs near a fireplace in the lobby, and that's where I ended up eating breakfast.

There's a nice indoor pool/hot tub, but during my stay the hot tub was lukewarm at best and dirty.

The hotel is on Highway 87 and there are plenty of restaurants within walking distance. Overall good location if you're heading up into Rim Country/Tonto National Forest for outdoor activities, but don't want to camp under the stars!

Room Tip: Ask for a room near the back of the hotel, away from Highway 87.
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  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank trAAveler85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level 5 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 23 April 2013

We stayed in Payson while touring from Sedona to Phoenix. This hotel is your typical Comfort Inn. The room and bathroom were pretty clean. Carpet could have been swept better. Our top bed sheet had a stain on it, just didn't use that part of sheet. Breakfast was mediocre. Preformed scrambled egg, sausage, english muffin didn't have much taste. Used the waffle maker only to make a complete mess...waffle stuck to machine and had to pick out crumb by crumb. The desk staff then came over to clean off the machine and spray with 'pam'. There was coffee, juice, oatmeal and yogurt as well. For one night, this hotel is fine. Payson is a pretty laid back town.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jrsmall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay Center, Kansas
Level 3 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 March 2013

We stayed here prior to arriving in Phoenix the next day (just a short 2 hour drive). Location is close to shops/restaurants on main highway. This appears to be an older Comfort Inn although it is kept very clean. Standard hot breakfast (eggs/bacon/waffles) in the morning although front desk staff also is in charge of keeping breakfast area stocked.

One little quirk although staff said it was not their issue but one with DirecTV. Room TVs do not have ESPN. Not a big deal, except we arrived hoping to watch our alma mater but had to find another location.

Room Tip: West side rooms are away from street.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KansasTraveler5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mesa, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2013

the hotel was average older ..everything was clean and worked ,we were cheerfully greeted on arrival by Pauline at the front desk.. easy, quick check- in ..we asked for a room where we park outside since we had a new motorcycle .. they accommodated us and Pauline showed us where we could park so the front desk could see it all night. my husband was thrilled!! i have asthma so i was happy at the no smoking rooms. breakfast could be served later 6-9 is early when your on vacation! even though Pauline was working a double shift she was as pleasant on check-out as she was on check-in.my only real complaint is i could never get the wi-fi to work for my ipad or cell phone it was a disappointment.it would come in and out and never stay connected long enough to find anything on line.

Room Tip: try to get a room on 3rd floor(if you don't have a motorcycle to watch ) ha ha ..otherwise you...
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank claudia989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Payson

Property: Comfort Inn Payson
Address: 206 S Beeline Hwy, Payson, AZ 85541-4811 (Formerly Holiday Inn)
Phone Number:
Region: United States > Arizona > Payson
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Payson
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn Payson 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Payson is nestled among the Ponderosa pines and clean air of the Mogollon Rim. We are a short drive from Phoenix. The Tonto Natural Bridge, camping, hiking, fishing, hunting and boating areas are all in the area. The Comfort Inn-Payson hotel offers guest rooms with wireless Internet access. The hotel is 100% non-smoking! We are the only hotel in town with an elevator. We offer roll-aways at a nominal fee and cribs for no charge. We have cable TV with HBO. Without exception, the breakfast bar is the best in Payson. Our biggest asset is our homelike atmosphere which has people returning from the hustle and bustle of bigger towns time after time. **We are a non-smoking and pet free hotel** ... more   less 
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Also Known As:
Holiday Inn Payson
Comfort Inn Payson Arizona

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