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“Best Place to stay in Phoenix area!!!!” 5 of 5 bubbles
Review of Hampton Inn Phoenix/Glendale/Peoria

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Hampton Inn Phoenix/Glendale/Peoria
Ranked #1 of 9 Hotels in Peoria
Certificate of Excellence
Las Vegas, United States
1 review
“Best Place to stay in Phoenix area!!!!”
5 of 5 bubbles Reviewed 24 March 2014

Simply the best place to stay. The staff is top quality. Great location wide selection of things to do from Spring training baseball games to some of the finest restaurants and shopping in the phoenix area. 20 min from Scottsdale and easy to get to the Phoenix airport.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Roger C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 29 March 2014
Dear Roger C,

Thank you very much for taking the time to write and post your review and rating about us. It's guests like you that make our jobs very rewarding. We hope you will give us the opportunity to serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

330 reviews from our community

Traveller rating
    186
    93
    38
    10
    3
See reviews for
143
69
19
71
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Rancho Cucamonga
Level Contributor
163 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
2 of 5 bubbles Reviewed 14 March 2014

Couldn't believe how old. The carpets upon exiting the elevator was unbelievable. 1989 and add worn. The couch in the room has a hole in it, plus the arm was crushed. Yes the tv was a flat screen, but nothing else was post 1989. Will not stay here again.

Room Tip: If 1989 was a good year, have at it
See more room tips
  • Stayed March 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Johnny V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 16 March 2014
Dear johnnyvegas12,

I'm truly sorry you found the conditions here to be unsatisfactory and offer my sincere apologies for any discomfort you experienced. We'd like to learn more about your stay, and hope you will contact us via kenjacobs@zmchotels.com so we can discuss this personally and do what we can to make amends. I hope you will give us a chance to regain your respect.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix Flandale Peoria, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 13 March 2014

Friendly staff, mattresses uncomfortable, room temperature hard to regulate, air conditioner sounded like a 737 taking off when started hallways noisy, had to hunt for business center. Easy access to highways. If a 'green' company - get rid of paper cups and plates; get rid of plastic forks etc.

  • Stayed March 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
2 Thank W P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 16 March 2014
Dear W P A,

Thanks for writing and posting your candid comments. I'm sorry you were unhappy with the bed and air conditioner, and hope you will accept my apology for your discomfort. We value your business and your feedback, which we will use to improve our operation. We will increase the signage to the business center, and let the brand know your remarks about the plastic ware. I hope you will give us an opportunity to serve you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Parker, Colorado
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 13 February 2014

I booked this hotel for a meeting in Phoenix. All 9 members of my group were delighted with this hotel. The staff was very helpful, house keeping was outstanding. All staff interactions were pleasant and helpful. The Hotel is well maintained and clean. Much nicer than the average Hampton. The location is fantastic, just a short walk to the stadium shops and restaurants. This will be my preferred hotel when traveling to the Phoenix area.

Room Tip: High floor at end of wing was very quiet.
See more room tips
  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 17 February 2014
Dear Robert H,

Thanks for choosing our hotel for your meeting and for taking the time to write and post your excellent review. We really enjoyed having your group here and hope we can serve you again the next time you need meeting space or lodging in our area.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellingham, WA, United States
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 11 February 2014

This hotel was booked by the soccer team coach for a tournament. Overall, it was just okay. The room, service and quietness were just average. The location was good as there were lots of restaurants close by, however, the breakfast at the Hampton was mediocre.

  • Stayed February 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 12 February 2014
Dear Elaine S,

Thanks for posting comments about your recent stay with us. I'm sorry we didn't do a better job of exceeding your expectations and appreciate your remark about the breakfast, which I will share with the proper people at the brand so they can take it into consideration. I hope you will give us another chance to earn your respect on a future visit.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Youngstown, United States
1 review
5 of 5 bubbles Reviewed 5 February 2014

A typical clean, pleasant Hampton Inn in a superb location! Restaurants within walking distance, shopping close by, easy access to the 101 Loop. The housekeeping staff was efficient and professional. The Fitness Room had only one elliptical type machine, but that's a very small gripe. Overall, I had a great 4 night stay and will be back!

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Joseph E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 7 February 2014
Dear Joseph E,

Thanks so much for sharing your comments about your recent stay with us. We endeavor to give all our guests the best in service and accommodations and we appreciate your compliments. We look forward to welcoming you back and serving you here again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 29 January 2014 via mobile

Wow.... Now that is fast! My checkin time was faster than the pot crew at the Indy 500. I was in the door and checked in to my room in about a minute. Never experienced that before.

Room was nice, clean and had everything I needed.

WiFi connection was easy to connect and had good speed. Breakfast was traditional and OK.

I would stay here again.

Stayed January 2014, travelled on business
Helpful?
1 Thank viper19692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KenJacobs, Guest Relations Manager at Hampton Inn Phoenix/Glendale/Peoria, responded to this review, 31 January 2014
Dear viper19692,

Thank you for staying with us and posting your comments. It is always gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again.

Sincerely,

Ken Jacobs
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Phoenix/Glendale/Peoria

Property: Hampton Inn Phoenix/Glendale/Peoria
Address: 8408 W Paradise Ln, Peoria, AZ 85382-4731
Phone Number:
Region: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Peoria
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn Phoenix/Glendale/Peoria 2.5*
Number of rooms: 112
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travel Republic (UK), Hilton Hotels Direct, Odigeo, Hotels.com, Hotel.de, HRS and Ebookers so you can book your Hampton Inn Phoenix/Glendale/Peoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Phoenix / Glendale / Peoria Hotel Peoria
Hampton Inn Peoria
Peoria Hampton Inn

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