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“Just ok...weird bathroom set up”

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Holiday Inn Express Hotel & Suites, Peoria
Ranked #5 of 9 Hotels in Peoria
Reviewed 18 September 2012

My husband and I stayed here for five nights. It was a business trip for him, vacation for me. The front desk staff was always polite, friendly and helpful, day and night. We stayed in a "king suite" on the fourth floor. The room was adequate in size, however it was in need of updating. There was a big stain clearly seen on the rug. in front of the bed. The bed and pillows were very comfortable. The bathroom layout was strangely located. As soon as you enter the room, you're immediately in the vanity/sink area. Although the counter space and mirror is very large, there is only one sink. Having this area right in front of the door posed potential problems when one of us was getting ready after showering and the other was entering the room.....no privacy from other potential people in the hallway when the door is open. Also, there is no divider between this vanity/sink area and the bed area. When my husband got up early to get ready for work, the lights and movement in this sink area could not be avoided which was interrupting to my trying to sleep. The shower/toilet is located directly across from the vanity area and does have a door. The exhaust fan goes on every time the light is turned on which is loud at night. There is a microwave and fridge and small sink area in the main part of the room. Flat screen TV was good as it swiveled making it easy to watch from the bed or the desk. There was no "auto" button on the AC, which means it's either on or off. It does not shut off once it reaches temperature. They offer a free continental breakfast, which is nice but there was never any fresh fruit. The fitness room was very limited...only 3 machines, no weights. Also, there were no disinfecting wipes provided to wipe down the machines, yuk! The outside pool is fine. Not that big but sufficient for us. Overall, I think some improvements should be made. Since the main purpose was a business trip, I knew this was not a "resort" location so we made the best of the imperfections.

  • Stayed: September 2012, travelled on business
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1  Thank carpod
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 - 119 of 139 reviews

Reviewed 31 August 2012

We needed a room to attend an Arizona Cardinals football game at the University of Phoenix stadium. While there might be a few places slightly closer, this Hotel offered a great rate and one of the best free breakfast buffets I have seen. The staff was very friendly and helpful. Thank you, Wanda, for a great stay.

  • Stayed: August 2012, travelled with friends
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Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steven r, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this reviewResponded 3 September 2012

Larry,

Thank you so much for completing a survey on your stay at the Holiday Inn Express Hotel and Suites. I remember talking to you when you checked in. I am so happy you enjoyed your stay. I hope to see you back the next time you are in town

Steven Rosario
General Manager

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Reviewed 15 August 2012

There is no problem with this hotel. It's very clean, safe and the staff are exceptionally helpful. However, one reviewer said it was close to the airport. Well a 35 minute drive after long flight is now what I would say was close, would you?
The hotel is located just behind Cracker Barrell. It's 11 miles from I 10. There are many hotels closer to the airport. If you want close to the airport look elsewhere.
But as a hotel then facilities are in great shape.

  • Stayed: August 2012, travelled as a couple
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Thank Tappy Feet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
steven r, General Manager at Holiday Inn Express Hotel & Suites, Peoria, responded to this reviewResponded 17 August 2012

Thank you so much for your feedback on our Holiday Inn Express & Suites in Peoria Arizona. I am glad to hear you were able to experience our wonderful staff and clean rooms. I am sorry you did not know how far we were from the Sky Harbor airport with Phoenix Metro being so big it is set up in suburbs we are in the suburb of Peoria in the West Valley although we are not as close as you hoped to the airport I hope you were able to enjoy how close we are to Arrowhead town center Arizona's Largest Mall and Westgate City Center the largest entertainment district is Arizona. We hope to see you the next time you visit the West Valley and I am sure you will find the staff and cleanliness above your expectations


With Hospitality

Steven Rosario
General Manager
Holiday Inn Express Peoria North Glendale

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Reviewed 9 July 2012

The staff at this hotel was outgoing, always smiling, helpful and just plain friendly. I thought the breakfast was good- loved the freshly made pancakes. Room was super clean, property was clean.Very quiet My only disappointment was no refrigerator or microwave in our room (other rooms had them but they were out when i got there). Big bin of cold water bottles in the lobby-helpful as were were watching baseball in the HOT Arizona weather. Would definitely stay here again.

Room Tip: The king room with pullout is bigger than the two queens and it has the fridge/microwave
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  • Stayed: June 2012, travelled with family
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1  Thank KimberleyRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2012

This was our first stop after a long day of travelling from Scotland - short drive from the rental car at the airport, couldnt fault the place, big room, good breakfast and well located tofor getting on the road early the next day!

  • Stayed: June 2012, travelled with family
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1  Thank ss1design
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2012

We booked hotel that took pets. Room was perfect, front desk personnel friendly and helpful, breakfast was very good, TV was new flat screen. All was perfect, even the hot chocolate cookies in the late afternoon

Room Tip: Ask for a room that hasn't been used by a smoker. they don't have smoking rooms anymore but...
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  • Stayed: June 2012, travelled as a couple
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Thank baird40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2012

We stayed there while in town for a family wedding. The upgrade to the two room suite as definitely worthwhile. The room was spacious quiet and had a microwave ans fridge. The free breakfast was hot and fresh and well stocked. Staff very friendly. Easy proximity to peoria sports complex and tons of the chain restaurants.

Room Tip: The extra dollars for a suite were worth it even for two people
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  • Stayed: May 2012, travelled with family
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Thank OutofTownVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites, Peoria

Address: 16771 N 84th Ave, Peoria, AZ 85382-4766
Phone Number:
Region: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Peoria
Price Range: £90 - £250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites, Peoria 3*
Number of rooms: 98
Official Description (provided by the hotel):
*Hotel near Spring Training* Come discover all that the rapidly growing Northwest Phoenix/Glendale area has to offer at the convenient Holiday Inn Express Hotel and Suites Peoria/Glendale (Loop 101 & Bell Rd.) where you are in the heart of all the action and entertainment. Attending an exciting event at University of Phoenix Stadium (home of the Tostitos Fiesta Bowl and Arizona Cardinals Football) or Jobing.com Arena (aka Glendale Arena) home of NHL Phoenix Coyotes Hockey? We are the perfect home base for your adventure. You ll be less than 1 mile from Arrowhead Towne Center Mall with over 150 shops, a multitude of dining options and hip, ultra cool nightlife. Our hotel is a central hub to many other nearby cities including Sun City, Surprise, Whittman and Glendale. Zip to Luke Air Force Base, Westgate City Center, Cabelas, Glendale Airpark, Canyon Speedway, Lake Pleasant, MLB Spring Training in Peoria, Glendale and Surprise Sports Complex, they re all just a short drive away.Traveling on business? Our hotel is located near Volvo Ford and Toyota proving grounds. We are just 20 minutes northwest of Phoenix Sky Harbor International Airport. Stretch out in a spacious guestroom, order some room service from Cracker Barrel and sleep soundly in our plush new bedding. Two-room suites are perfect for traveling families. Free wireless high-speed Internet & Express Start breakfast bar will keep you connected and satisfied. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites, Peoria
Holiday Inn Peoria
Peoria Holiday Inn

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