I loved the location of the hotel, Grand Avenue is a main road that can get you about anywhere.
However, we had nothing but trouble during our eight day stay. Had we not prepared, we would have left after day 4. Below are some issues that we experienced...
> Required new door keys almost daily, sometimes 2-3 times per day.
> Room skipped by housekeeping 3 times.
> Two broken lights in room, maintenance only fixing one after repeated requests.
> Vending machines empty for half of our stay, and then unplugged once refilled.
> Ice machine frequently empty.
> Inadequate amount of supplies - i.e. towels (3 adults and 1 child in room, only supplied 2 towels daily).
> Staff members who swear and are disrespectful when complaints are risen.
> Management is completely unresponsive. Waited over 72 hours for manager to contact me, eventually contacted corporate directly due to non-responsive nature. Still waiting on a resolution from corporate.
NEVER will stay here again, and probably won't chance another visit to a Ramada either due to this experience.
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- Also Known As:
- Ramada Inn Peoria Hotel Peoria
- Peoria Ramada Inn
- Ramada Peoria