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“Great Location for Spring Training”

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Comfort Suites Peoria Sports Complex
Ranked #6 of 9 Hotels in Peoria
Reviewed 18 March 2014

We recently spent six nights at this facility, as we attended five San Diego Padres spring training games. Being able to walk to the ballpark, and then walk to one of several excellent dining venues after the games was outstanding. Also, freeway access for the "away" games was excellent. For "High Season", the facilities were lacking. The pool and Jacuzzi were empty when we arrived due to a leak, although we were able to use the Residence Inn next door with their pool and Jacuzzi. The pool was later filled, but the Jacuzzi still didn't work. Our closet door in the room was broken, and the HVAC unit in our room sounded like it was on its last legs. The included breakfast was outstanding, and the lady overseeing that operation had a great personality and was very professional.

Room Tip: Choose even-numbered rooms, which are away from the freeway noise, and have two queen beds.
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  • Stayed: March 2014, travelled as a couple
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Thank bsimosd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, General Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 22 March 2014

I would like to apologize for a less than exceptional stay at my hotel. Our pool was unexpectedly down for a few days but is now open, along with the spa. I am happy to report we will be making some upgrades to the hotel this summer. I hope you give us another opportunity to be your host again in the future.

Sincerely,

Kim Csernay
General Manager

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Reviews (148)
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97 - 103 of 148 reviews

Reviewed 14 January 2014

This was our 2nd stay here. The staff is very courteous and helpful. The hot water in our shower was not very hot (more tepid). When we mentioned the next morning, they were not able to correct it in a timely manner so moved us to another room for the rest of our stay. They were very nice and apologetic about it. The other nearby hotels are much more expensive than the Comfort Suites. We paid about $84/night (AAA discount). They always include an excellent breakfast...the hot portion varies everyday...ham, eggs, omelets, biscuits and gravy, bacon etc.
Also waffle maker...cereals, juices, fruit, yogurt, bagels, coffee, ....nothing missing !!! So I would consider this Comfort Suite as a very good value for the area. Yes, some of the rooms are showing a bit of age in some places but the rooms are very clean...beds very nice..soaps, shampoos, etc. included. Plenty of towels. Beds and pillows very nice.
There were several conferences there when we stayed...so it seems very popular.
I would definitely stay there again anytime.

  • Stayed: January 2014, travelled with family
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1  Thank greensgirl46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, General Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 30 January 2014

Thank you so much for your kind review. Our goal is to ensure every guest has a positive experience at our hotel.

I am so happy to hear you will return!

Sincerely,

Kim Csernay
General Manager

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Reviewed 1 January 2014

Rooms are very dated. Children had to sleep on a broken couch bed. Breakfast was ok, but crowded. Complained about the bed, and they gave us $10.00 . There were no toiletries in the room, only 2 small bars of soap

  • Stayed: December 2013, travelled with family
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Thank Fhm1223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 6 January 2014

I appreciate you taking the time to review my hotel. I am sorry to see that your stay was just ok. My staff and I strive to be the best and when we hear we failed its not something we like to hear.

I'm sorry to hear about the sofa bed not being functional and can assure you we are in the process of getting brand new sofa sleepers.

Thank you for selecting my hotel for your visit. I hope to see you in the future.

Sincerely,

Heather Kaiser
Assistant General Manager

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Reviewed 14 December 2013

The location could not be beat. Within walking distance to: at least a dozen good and fast food restaurants, the (101) freeway, Peoria Sports Complex, Target and other stores and a little longer walk to the Arrowhead Town Center.
Check in was easy and personnel were very nice. My room was very quiet and the hotel is just the right size for me. The room was as expected, with a refrigerator, microwave, a great bed with comfortable pillows. I enjoy a good shower and this was a pretty good one. Bathroom was nice and the room was very clean. There is a back entrance to the hotel rooms, with key access, by the pool and that was very convenient. Hotel has only three floors, so it was a nice option to walk up.

Only two negatives: though breakfast is in a nice area, it was just not very good. The eggs looked they came off an assembly line and looked like flying saucers. One bite and I couldn't eat any more. And there is an area in front of the hotel just off the lobby entrance that is used for smokers, who seemed to be out there 24/7 and you have to walk past them to get in the hotel. Disgusting. They need to make this hotel smoke-free.
But I would recommend this hotel. Definitely worth the price that I got online.

  • Stayed: December 2013, travelled solo
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Thank CharlieC2360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 18 December 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Heather Kaiser
Assistant General Manager
Comfort Suites Peoria Sports Complex
623-334-3993

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Reviewed 30 November 2013

We enjoyed the location and comfort here at the Comfort Suites in Peoria, AZ. Great restaurants within walking distance. Near major freeways. Convenient shopping. Room was clean, but a little dated. I would pass on breakfast. Very crowded during breakfast time. We would stay here again.

Room Tip: This hotel borders 101. Try to stay on the opposite side for a quieter nights sleep.
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  • Stayed: November 2013, travelled with family
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Thank FollysJourneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 10 December 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Heather Kaiser
Assistant General Manager
Comfort Suites Peoria Sports Complex
623-334-3993

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Reviewed 10 November 2013 via mobile

Very nice hotel. Easy access to freeway. About 30 minutes from the track. Breakfast was ok. Rooms and service very good. Had some problems with a pullout bed and hotel staff was great. Very close to a lot of restaurants. Would definately stay again.

Stayed: November 2013, travelled with friends
Thank sprintcar33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 14 November 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Heather Kaiser
Assistant General Manager
Comfort Suites Peoria/Glendale
623-334-3993

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Reviewed 27 October 2013

Mangement of this hotel has done a great work in offering a comfortable, clean, quiet and cozy hotel. Service: great! Rooms: clean, spacious, quiet. Bathroom clean and good. Breakfast: very well served, good quality food and courteous service. Location: perfect. Will go again and totally recommend it.

  • Stayed: September 2013, travelled as a couple
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Thank Rgkattan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PeoriaAZHotelGM, Manager at Comfort Suites Peoria Sports Complex, responded to this reviewResponded 28 October 2013

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Heather Kaiser
Assistant General Manager
Comfort Suites Peoria/Glendale
623-334-3993

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Peoria Sports Complex

Address: 8473 W Paradise Ln, Peoria, AZ 85382-4715
Phone Number:
Region: United States > Arizona > Central Arizona > Peoria
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 9 Hotels in Peoria
Price Range: £47 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Peoria Sports Complex 2.5*
Number of rooms: 79
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Also Known As:
Comfort Suites Peoria Sports Complex Hotel Peoria
Peoria Comfort Suites

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