We just returned from a 5 day stay at the Arizona Grand Resort; it was my husband, myself and two children (ages 6 and 9). We stayed at the resort April 13 - 17.
We stayed in the Sedona Suites which are right next to the waterpark (very convenient) and had a suite with 2 queen beds and a pull out couch in the living room. The rooms were a bit dated and the living room part of the suite was a bit small, bit overall it was nice. My only small issue is that I wish there was a microwave so you could heat up items if you needed to. It wasn't a deal breaker, but it would have been nice. The other awkward thing is that the washroom is in the room with 2 queen beds so if you put children to sleep in there and then have to use the washroom, you have to go into their room and it isn't quiet. Again though, not a huge issue just something that would be nice to change. They do have a large minibar which you could empty and then use to fill up with your own snacks and water which was convenient.
Here are my thoughts on the rest of the hotel:
Waterparks and pools
You pay a $40 resort fee which gets you 4 wristbands into the waterpark and free internet. The waterpark is great with a wave pool, a lazy river and three water slides. The only downside of the water slides is that you must be 48" to slide down them so my daughter - who is 6 and could easily do the smaller one- couldn't ride them which was super disappointing. The lazy river is great with lots of single tubes available. They also had a ton of life guards around which was good to see. There are 6 pools throughout the resort so if you don't want to go into the waterpark, you can go to one of those which tend to be very quiet.
There were lots of chairs throughout the park although it drives me crazy when people grab towels, throw them on chairs and then never come back. Because you can just grab as many towels as you want, people don't seem to pick up after themselves which means that you don't know if the chair is empty or people are just in the pool. It wasn't a huge deal if you don't care if you are in the shade or not, but with two children, it would have been nice to have some shade if others weren't using the chairs. The first four days we had no problem but obviously people are coming down for Easter weekend and our last day, we had trouble finding spots by the wave pool. Again though, if you are ok with being near the lazy river or other parts of the waterpark, there were lots of chairs.
You are not allowed food or drinks into the waterpark (except water) and the food wasn't cheap. However, the portions are huge so really, I didn't find the food overly expensive. For instance, you get 8 chicken tenders in one order that costs around $13.50. If you order those with fries ($9.00), you could feed three children so to me, that isn't expensive. It was the same with the wraps, the fruit bowl, or the quesadillas - they were so big you could easily share so the money wasn't that bad. (We didn't order the nachos as we wouldn't have been able to finish them among 4 people they were so big). The adult drinks were expensive though as a margarita was $10 and I wasn't sharing that. :) I get the whole "no food" allowed, but it would have been nice to bring some snacks in at the very minimum; I am sure people would have still bought food even if they could bring some small snacks into the park. The people who worked the food counter were really nice and really fast as were the waiters / waitresses.
During spring break, they have movies every night in the pool area and you can swim in the pool while watching the movie which was kinda cool. Overall, the kids loved the waterpark and it was worth the $40/per day.
There were a number of restaurants on site, but we only went to the lobby grill and Aunt Chiladas. In both places, we found the service really good and friendly and the food was decent. I wouldn't really recommend the breakfast buffet in the Lobby Grill as it is pretty expensive for what you get. We found it better to order off the menu as my husband and I don't eat much for breakfast so paying $21.95 for an adult wasn't really worth it.
I travel a lot for business and often use the fitness centres and this was by far, the nicest and largest fitness centre I have ever seen. They have a ton of equipment, a studio for classes, raquet courts and a large weight room. They also have an adult lap pool if you want to swim laps. It was very clean with good equipment.
My husband and son used the driving range and played golf one day. They said the driving range was "ok", while the course was very nice. My husband booked the last tee time of the day which was 3:30pm (which seemed early to me) as they didn't want to hold anyone up (my 9 year old son has played before and my husband is a very good golfer). They had a really good time together and I loved the fact they let them play together.
This property is large, but you can easily walk from one end to the other. Even my 6 year old had no trouble walking from the waterpark to the lobby and back. They have couches and fireplaces throughout and lots of really pretty flowers and trees. It is a really nice property although it is a bit expensive when you consider the hotel room and the resort fee. But overall, I would say it was worth it as my family had a great time.
- Official Description (provided by the hotel):
- Nestled at the base of America's largest urban park and wilderness preserve, Arizona's only AAA Four Diamond all-suite resort features spacious one and two-bedroom suites. Whether meeting with colleagues or vacationing with friends, gracious service, creative culinary delights, and unique recreational activities await. All in the midst of a tropical escape. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, TravelClick, Booking.com, Expedia, Odigeo, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd and Cancelon so you can book your Arizona Grand Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Arizona Grand Hotel Phoenix
- Pointe South Mountain Resort
- Pointe South Resort
- Arizona Grand Phoenix
- Arizona Grand Resort & Spa Phoenix