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“Great! Will definitely stay again.”

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DoubleTree Suites by Hilton Hotel Phoenix
Ranked #40 of 174 Hotels in Phoenix
Reviewed 30 April 2013

I really liked everything about this hotel. The staff was very helpful and friendly. The hotel was very nice and clean. We had a 1 bedroom suite and it was huge! I was very impressed with the size and the updated look of the room. Even the bathroom was a really decent size.
I was only in this hotel for 1 night but I wish I could have stayed longer. I had a very early flight, I had to be at the airport at 3:30am and the shuttle was ready and waiting for me in the morning. The front desk staff and even the shuttle driver were all so friendly, it was a very nice experience. I will definitely stay at this hotel the next time I am flying in to Phoenix!

  • Stayed: April 2013, travelled with family
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Thank sarah w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 23 May 2013

Wow! Thanks for the great comments. I will thank my team for going above and beyond to provide first-class service. Next time you stay with us, make sure it’s for more than one night.
Sincerely,
Todd D. Wilson
General Manager

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1,149 - 1,155 of 1,481 reviews

Reviewed 25 April 2013

We stayed here as part of a Caravan Tour. The staff was very friendly and the facility gorgeous. The room was suite like and very quite. While we did not use the pool it looked in need of a good cleaning. It is possible this was being done as we left. The lounge and restaurant was adequate if not spectacular. The breakfast buffet was very good.

  • Stayed: April 2013, travelled as a couple
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Thank OurBob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 23 May 2013

Thank you for the compliments regarding our gorgeous property and friendly staff. I hope that your Caravan tour was spectacular! You certainly picked a great time to be in Phoenix. The weather has been fantastic. We hope to see you again soon.

Sincerely,
Todd D. Wilson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2013

I've been searching for decent Hilton related properties (since I'm accruing Hilton points) near the Phoenix Airport and finally found one. While all the rooms have outside entries, they've done a wonderful job of making this feel like an indoor hotel. With the suite configuration, the bedroom is towards the rear of the suite so any "hallway" noise is almost completely eliminated. And they've figured out how to dampen the sound of the air conditioner going on and off all night. They also have a shuttle to the airport and you can leave your car there up to 7 days if you've stayed at least one night. I'm definitely returning!

  • Stayed: April 2013, travelled solo
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Thank PasssionateTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 26 April 2013

Thank you for commenting on the many benefits we offer. Our quiet and spacious suites (in addition to our comfy beds) make it easy to enjoy a restful sleep. It appears that you have found your “Home Suite Home” in Phoenix. We look forward to next time!

Sincerely,
Todd D. Wilson
General Manager

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Reviewed 24 April 2013

The only reason I am giving this a 3 is the exterior entry. Traveling alone arriving at 8 at night and haveing to navigate through a large outdoor courtyard past many many dark corners I was not given a very easy feeling and having traveled for 12 years I dont spook easily. I cant believe no one has mentioned this in the reviews.
Perhaps if I had been placed a bit closer to the front of the property would have been better.
I did call the desk however sine they were so full there was really nothing that could be done.
I stayed the night however moved in the morning.
The front desk staff is great-
rooms are very clean however do have a little bit of a tired feel to them.Grounds are very well kept.

If I was traveling with someone I am sure it would not be an issue.
Deb

  • Stayed: April 2013, travelled on business
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Thank burtontps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 26 April 2013

Thank you for the detailed review. I am happy to read that our suites are clean and the staff is friendly. I apologize, however, if there was any uneasy feelings during the evening hours. We do provide 24-hour security and all of our exterior gates are locked, requiring a valid room key for entry. We hope to see you again. Next time we’ll place you nearer to the main lobby.
Sincerely,
Todd D. Wilson
General Manager

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Reviewed 19 April 2013 via mobile

Just at the end of a 3 week road trip so feel qualified to review this. A really pleasant stay here.

We phoned the hotel on picking up the baggage and the shuttle was along within a few mins of us getting to the stop. There were a few ppl waiting there already so seems they are on a half hourly schedule.

To add to existing reviews, if you sign up to HHonors you can legitimately request for their free Wifi, applicable to multiple devices, the signal of which was excellent even from our back block room. Don't forget to ask for your free drinking water at check in, it isn't in your room.

Bfast was good - good selection and the "links" (American sausages, taste like MacDonalds one for us European travellers) were nice. Machine coffee in the room was above average. I also liked the good distribution of power sockets in the room including one (photo attached) on the base of the desk lamp on the bedside table.

  • Stayed: April 2013
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Thank flyingirl80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2013

I normally stay here when I fly out of Sky Harbor for extended trips due to the fact your one night room stay gets you 7 nights of free secure parking. If I book my return stay there as well, then I can park my car for up to two weeks at no cost. The hotel is above average for a Hilton Airport hotel with a friendly staff, clean rooms and a great breakfast. You can't go wrong here and it's my normal choice for my family of 4 when we are flying out of PHX.

  • Stayed: April 2013, travelled with family
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Thank Larry M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 18 April 2013

We’re happy to make the trip to and from Phoenix Sky Harbor easy and secure. Our 24-hour complimentary shuttle is an added bonus to the free parking we offer. We look forward to your next time through town.
Sincerely,
Todd D. Wilson
General Manager

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Reviewed 11 April 2013

For a two night stay, we very much enjoyed this hotel. The grounds are immaculate and peaceful. The suite is large and well-done. The staff were most helpful (found us a room for an 11am check-in). The shuttle was quick and the driver helpful. The breakfast area is too small for the number of people (noisy and crowded), and the selection is less than other Doubletree buffets for Diamond members (e.g., exactly ONE kind of pastry). It would also be nice if the breakfast buffet went until 10am instead of only 9am. The room's refrigerator was nice and larger, but even on the lowest (highest?) setting froze canned drinks and fruit. As with most HHonors properties, the "high speed" internet was not.

  • Stayed: April 2013, travelled as a couple
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Thank mogon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Romantic Hotel in Phoenix
#43 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
Price Range: £95 - £251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona

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