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“Great staff”

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DoubleTree Suites by Hilton Hotel Phoenix
Ranked #40 of 174 Hotels in Phoenix
Reviewed 17 July 2014

Stayed here at the start of a tour of the Southwest. Welcomed with that terrific Doubletree cookie. Terrific suite. Comfortable bed. Extraordinarily helpful staff who were willing to shuttle us any where within a 2 mile radius of the hotel. This was great as the temp. outside was 100 degrees,not something we Northerners are used to.
We ate dinner at the hotel restaurant and had a decent meal for a fair price.

Stayed: July 2014, travelled as a couple
Thank bryguy350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,408)
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794 - 800 of 1,408 reviews

Reviewed 15 July 2014

We were in town for medical reasons and are an "alternative" family (3 adult males) and were treated by everyone in that hotel with the utmost respect and humility only found in the best venues in big cities.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Alan@ T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 17 July 2014

Our service pledge is to provide warm and accommodating service to every guest and I'm happy that we delivered again. I will thank my team for their dedication to this service ideal.

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Reviewed 14 July 2014

A little dated, but staff and accommodations met the needs for a brief business trip. Warm cookie at check-in was delicious! Gift shop was not positioned at line of sight. Guest room coffee was a familiar and preferred choice-Coffee Bean!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Irene A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 17 July 2014

Thank you for the balanced feedback. I'm glad that you appreciated our well-known in-room coffee selection. It is quite popular with guests that appreciate a good cup of coffee. We hope to see you again soon.

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Reviewed 14 July 2014

Our family stayed here at the start of our vacation to Arizona and at the end of our trip. The staff were very helpful and friendly. The rooms were a nice size and comfortable. The breakfast bar was delicious and had fresh fruit. We were able to do late check-out because of our late flight that evening without an extra charge.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Ruth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 17 July 2014

Thank you for the five-star review! I'm glad that we were able to accommodate you with a late check out. We look forward to your next stay in sunny Phoenix.

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Reviewed 11 July 2014

Great Staff they make you feel welcome and at home. Very knowledgeable about dinner establishments as well. Very accommodating and interested in your experience. I would recommend this property to family and friends.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Cipesplace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerphxDT, General Manager at DoubleTree Suites by Hilton Hotel Phoenix, responded to this reviewResponded 17 July 2014

Thank you for recommending us. That is a sincere form of flattery and we pride ourselves on our strong guest loyalty. Please stay with us again and again!

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Reviewed 9 July 2014

I have actually stayed here a couple times and really have good things to say. Anything that may appears to an area of improvement, I believe will only be personal preference. Here we go...
I enjoy the outside entrances to the room, especially because it is in Phoenix, which means that for the most part, you have great weather and warmth as you step out of the room. During the summer, it can be hot, but if you in Phoenix, you know that.
Love the staff as they are very attentive to questions and needs, and the cookie is a great part of it. Also, they offer free breakfast (buffet) to everyone, with the only real cost being gratuity (worth it, please tip). Eggs, meats, fruits, cereals, drinks, etc.
Parking seems a bit odd, but the front desk always makes it a point to explain the best location based on your room.
Pros: free breakfast, great rooms, great staff, and of course, the cookie.
Cons: hmmmm, elevators are outside in case you try to miss the heat, and room service has the potential to suffer if you are on a tray with other rooms on a 110 degree day.
Otherwise, we will continue to go back.

Room Tip: South facing rooms get an airport view if you are up high enough and kids like watching the planes c...
  • Stayed: June 2014, travelled on business
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1  Thank MrMcAlister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

I was picked up at 2:00 AM which we really appreciated. Our stay was fine. The room was great and we had a good nights sleep. I especially appreciate the help with recieving and send a fax out for some important personal business.Thanks.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
Thank Hal A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Address: 320 N 44th St, Phoenix, AZ 85008-6501
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Romantic Hotel in Phoenix
#55 Family Hotel in Phoenix
#59 Business Hotel in Phoenix
Price Range: £68 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona

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