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“OK but only average” 3 of 5 bubbles
Review of DoubleTree Suites by Hilton Hotel Phoenix

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DoubleTree Suites by Hilton Hotel Phoenix
Ranked #39 of 174 Hotels in Phoenix
Southern California
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OK but only average”
3 of 5 bubbles Reviewed 2 April 2009

I thought that the Doubletree was OK, but not as great as some people here have said. The pool was only average, the room, while decorated well, was also in need of a paint job. There was a big stain on the bed linens, too. Also, the free breakfast wasn't very good. The location is kind of strange.

On the plus side, the beds were pretty comfortable. Also, I never heard noise from the nearby airport.

I will definitely try a different place next time.

  • Stayed March 2009, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 77skidoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
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English first
asheville, nc
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 25 March 2009

This very pleasant hotel is close to the Phoenix airport but you don't have a problem with airport noise. They do provide a 24 hour airport shuttle. Efficient check in and free chocolate chip cookies. The rooms are true two room suites with a living area with couch, chair and large screen tv, a kitchen dining are with a small table, and a nice bedroom. Plenty of closet and drawer space. There is a very pleasant interior courtyard with outdoor pool, hot tub, fountains and tables. This Doubletree provides a complimentary buffet breakfast which was quite ample--fruit, cereals, pastries, eggs, juices, coffee, etc. It is served in their restaurant (we didn't actually eat any other meals there, so I can't speak to the restaurant/bar itself). They have a small business center with free internet access and free printing (very convenient for boarding passes, etc.) The hotel is in an office type area, but is within a couple of blocks of the Chinese Cultural Center of Phoenix, which includes several restaurants. We went to the Szechuan restaurant which was very good and quite inexpensive. There is also a very interesting Asian market there which was fun to browse.

  • Stayed March 2009, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank mbmcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wisconsin
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 22 February 2009

The hotel is very convenient to the Phoenix airport and the rental return center which was important on this trip. From the moment we came, the staff was friendly and helpful! I had called ahead to talk to the concierge to make a reservation for a city tour and when I got to the hotel, he had made some calls and even remembered by name and knew what room I was staying in. It made me feel like they really wanted me to feel at home. Everyone at the front desk treated you like a friend rather than a customer. LOVED THE COOKIES!!!! They are the best and were a welcome treat when we arrived.

The hotel restaurant has a smaller menu than some hotels, but the food was very good and not outrageously priced. The only downside to this hotel is that there is nothing much around it, however they do offer shuttle service to the downtown area.

Our room was beautiful and very clean. (Important when you have your elderly mom with you!). It has an outside entrance to the rooms as opposed to a inside hall, however I never felt uncomfortable walking to my room. The room had a sitting area and then a separate bedroom and bath. It was nicely set up and allowed each of us to have some space to ourselves in the evening. It was a little cool to take in the pool, but the grounds including the pool were kept very clean and tidy.

Breakfast is a large buffett with the usual amenities and was very good. In the morning we took a walk on 44th St and found a large Asian Cultural Center about two blocks away. It has a lovely garden area with ponds that you can walk through and has several restaurants with Asian menus. If you want a real treat, walk through the grocery store and see items not normally found in your garden variety grocery store! Fresh fish,in tanks and on ice, unusual meats and veggies are just a few. I love talapia and this is the first time I actually saw the real thing swimming in a tank! It is very interesting and I learned a lot!

Being close to the airport, I was concerned about noise, but although you could faintly hear some of the jets, it was by no means noisy. It was very quiet and the cozy beds made it easy to get a good night sleep. If I return to this area, I will certainly stay here again!

  • Stayed February 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wistraveler09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, NM
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 10 February 2009

Wonderful hotel from check-in to departure. Very aesthetic, extremely comfortable well designed rooms (suites), excellent buffet breakfast, friendly helpful staff, very central location in Phoenix. Would return here again.

  • Stayed January 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank traveler45876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
atlanta ga
Level Contributor
146 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 bubbles Reviewed 9 February 2009

I am normally not a fan of outdoor access hotels, meaning the doors to the rooms open up to the outside as opposed to being in a "tower" with all the rooms off a hallway.. so when I saw this was an outdoor access hotel I was a bit nervous. But access to the rooms is only available thru the lobby area or the secured gates around the pool. So it wasn't like a motel open to parking lot or anybody on the street. It felt safe, and then when I saw the room, WOW!
I have stayed at several doubletree as well as other hilton family hotels over the last several years, and I have to say, this was one of the nicest "suite" hotels I have stayed in.
The room was large, spacious, and furnished with real furniture, not that cheap thin motel furniture you find in so many hotels. The living room also had what appeared a new large flat screen tv. the bedroom had the infamous doubletree bedding (one of the most comfy in the industry) and the small kitchenette would be nice if there for more than one night like myself. I found 2 full size bottles of complimentery water (surprise) which were nice to wash down the warm chocolate chip cookie given at check in.
The room was clean, the furniture was in good shape and comfortable. The bathroom was bright, updated, and nice touches like a real bathroom rug (another nice surprise) as opposed to a towel on the floor. Nice shampoos, soaps, and lotions.
Also went to the gym which was large, nice, and well equipped. It had a flat screen tv hanging in the corner of the room, but some of the machines also had the individual tv screens and they even provided headphones for personal use in the gym area (yet another nice surprise.)
I believe I paid 94.00 for a Saturday Night. I wish I had brought my bathing suit as the pool area looked nice as well and the courtyard was welcoming with cool lights hanging from the trees. 94.00 was a real bargain for this nice of a hotel and room. I really hope next time I am in Phoenix I can stay here again.
Oh, and it was about a 7 minute drive to the airport, so great location for those early morning flights.

  • Stayed February 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Patrick C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rutherford, New Jersey
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 February 2009

Stayed over for an early am flight out.
Early check-in was a breeze it was Super Bowl Sunday and seemed I had the whole place to myself.
NON - Smoking room was clean and spacious, true 1 bedroom suite with two TV's, fridge and microwave.
Lounge in restaurant was very good.
Free breakfast was excellent.
Pool area was nicely maintained.
Free parking and location to PHX airport was a plus.
I would stay again if the price were in same range of $99 per night.

  • Stayed February 2009, travelled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank JohhnyQuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McKinney, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 10 January 2009

We chose this hotel for our "distressed passenger" overnight stay in Phoenix. The room was beautiful, and the bule chees burger in the resturant was WONDERFUL! I'm so glad we got stuck there. The airline guy tried to get us to go somewhere else, I think he got kick backs, but the DT had free transportation to a from the airport, spacious, nice and clean rooms and an excellent staff.

  • Liked — everything
  • Disliked — nothing
  • Stayed January 2009, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank brendasue513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel Phoenix

Property: DoubleTree Suites by Hilton Hotel Phoenix
Address: 320 N 44th St, Phoenix, AZ 85008-6501
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Romantic Hotel in Phoenix
#56 Family Hotel in Phoenix
#60 Business Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — DoubleTree Suites by Hilton Hotel Phoenix 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Discover a resort-style atmosphere less than two miles from Phoenix Airport (PHX) and five miles from downtown Phoenix at the DoubleTree Suites by Hilton Hotel Phoenix. Getting around is hassle-free at our Phoenix Airport hotel with complimentary airport shuttle service (call hotel directly for pick-up services) and the Metro Light Rail System just one block away. Start every day in style when you choose from our complimentary breakfast buffet at Belvedere's American Grill. Open throughout the day, this restaurant serves a range of modern American favorites in a casual setting. After a busy day, make the most of the warm Arizona sunshine with a swim in the outdoor pool or unwind with a workout in the fully-equipped fitness center. A warm welcome and a warm DoubleTree cookie are waiting for you at this all-suite Phoenix Airport hotel. A private bedroom and a separate seating area with sofa bed give you more flexibility for work or added space for the whole family. Upgrade to a Business Class suite for extra perks including free WiFi, daily drink coupons to Belvedere's, a lap desk, and more. ... more   less 
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Also Known As:
Doubletree Suites By Hilton Phoenix Hotel Phoenix
Doubletree Hotel Phoenix
Doubletree Phoenix
DoubleTree Suites By Hilton Hotel Phoenix Arizona

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