This is a hotel with great rooms and good customer service, having said that, the pillows in the room are the hardest and most uncomfortable I have ever slept on, and I spend over 100 nights a year in hotels. It appears others have also complained as when I told the front desk personnel, they said others have issued the same criticism and they will be changing their pillows in January. I would recommend avoiding this hotel in January 2012.
- Official Description (provided by the hotel):
- Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more less
- Reservation Options:
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- Also Known As:
- Aloft Phoenix-Airport Hotel Phoenix
- Aloft Phoenix-Airport Arizona