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Aloft Phoenix-Airport
Ranked #52 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 22 November 2009

Brand new Property by the Starwood Group, This seems to be Starwood's answer to Hyatt's "Hyatt Place" chain,and Starwood trumps!
This is a basically a EURO MOD, limited Service budget version of the high end "The W"chain, however Starwood Gold and Platinum guest should expect no upgrade, only 2 types of rooms are offered.

The hotel is extremely Euro Mod in design and furnishings (See pics), in fact my room is very similar to a room i had in Spain at the Le Meridian, Barcelona (STarwood).

Adequate desk and workspace with convenient power ports, a interface to play video and audio on the Phillips Flat screen TV in the room, large roomy king bed with nice headboard and good lighting and a great Retro Alarm Clock (In form and function)!

Bathroom and shower are small, the water pressure in the shower is abysmal, too bad as they have a fun and funky large round shower head that would be a treat with decent water pressure.

Bliss Spa products in the bathroom ( Ala The W chain) is a real surprise!. Not a big fan of the shampoo and body wash dispensers in the shower, but they appear tamper resistant.

Sadly, they skimped a bit on the bedding, the sheets and pillow cases are coarse and of a low thread count. many limited service hotels have upgrading their bedding these days so it is a bit surprising to see a Starwood new chain, the company being known to have started the upgraded bedding wars with their "Heavenly Bed", skimp in this department.

But I love this hotel, maybe it is the ultra modern rooms at a great price point, or the excellent accommodating genuinely friendly staff, The Free Wifi all over the hotel, the cool bar downstairs and funky lobby, it all works.

The Aloft does not have room service, they do offer a limited food selection at a food and beverage pantry next to the front desk, however next door is a convenience store and behind the hotel is a Ruby Tuesday restaurant.

The hotel is located at a Rail stop, 10 minuets straight to downtown and the convention center for $1.50.
Airport Shuttle runs on the half hour in the mornings and on demand other hours, 5 Minuets from PHX.

I was very pleased with Aloft, having stayed at various PHX airport properties, this is my new favorite!

  • Stayed: November 2009, travelled on business
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1  Thank CalP0ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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618 - 624 of 646 reviews

Reviewed 13 October 2009

The last thing I would expect myself to do is write a favorable review of a limited service property, but I really like Aloft.

First I have to say the one thing that I don't like, there are only two room types - king or double. There are no suites, no upgrades, nothing, well except that free hot beverage for Golds and Plats, but that is about it. I travel a lot, I love a good suite, but I can deal it was just one night.

This hotel brings service to the limited service property. I have some allergy issues that require my room to be cleaned in a specific manner and they did a great job on that. They even provided a cotton blanket in lieu of the comforter (because of my allergies). I rarely get that level of service at full service properties. Of course the usual stuff went well, check-in was well staffed, they have an SPG Gold/Platinum desk, but it is probably not necessary as there was only one person working. The front desk staff offered luggage assistance but I declined. The hotel had only been open for a few days so I had really expected them to be a little rough around the edges, but they were truly polished and ready for a challenge.

The room was clean and functional, with standard amenities, free wi-fi, LCD with HD service, comfortable chair and functional workspace, and a small coffee maker.

The pool is small but looked nice, however the building blocked the sun in the afternoon, so that can be good or bad based on your desires.

  • Stayed: October 2009, travelled solo
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Thank Multi-Elite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2017 via mobile
Google Translation

Stayed: November 2017, travelled on business
Thank Norbert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017
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  • Stayed: October 2017, travelled on business
    • Service
Thank KGuzman1117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017
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  • Stayed: August 2017, travelled as a couple
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Thank ポーキー
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2017
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  • Stayed: July 2017, travelled as a couple
    • Value
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    • Service
Thank Ready772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 April 2017
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  • Stayed: April 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Jorge N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DougRose, General Manager at Aloft Phoenix-Airport, responded to this reviewResponded 27 April 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft Phoenix-Airport

Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Romantic Hotel in Phoenix
#60 Business Hotel in Phoenix
Price Range: £99 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Aloft Phoenix-Airport Arizona

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