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“College Dorm experience at a Four Star Price” 2 of 5 bubbles
Review of Aloft Phoenix-Airport

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Aloft Phoenix-Airport
Ranked #35 of 173 Hotels in Phoenix
Certificate of Excellence
Phoenix
1 review
“College Dorm experience at a Four Star Price”
2 of 5 bubbles Reviewed 19 March 2010

The Good--Modern looking appearance and friendly staff. Free bottled water in room.
The Bad--Thin walls, like a college dorm, you can hear everything in adjacent rooms. The lack of amenities and the over priced expense for any they do offer. They do not provide room service because they don't have a restaurant and the "snack bar" is paltry. The lay out of the lobby and "bar" give the distinct impression they tried to cram everything into the same space and call it "modern" . No meeting facilities.
If you want to pay a lot for a little, stay here. Or, save your money and skip this glorified cheap motel.

  • Stayed March 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Phoenix456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 10 March 2010

First stay at an Aloft and was not impressed at all. Rooms have a college dorm feel. The desk was very small. TV was not viewable from the desk, so forget working out of your room while watching CNBC. Food was terrible... tomato and mozzarella salad was below the quality of what you would get at an airport "grab and go" station. For an brand new hotel near the airport, I found it noisy. You can hear every car on the street and every plane taking off. I love the W hotels, but can't understand why Starwood would tarnish the W brand by associating it with the Aloft chain. I will never stay at an Aloft again.

  • Stayed March 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank globalbiztravler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Undisclosed Location
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed 22 February 2010

I recently stayed at the Aloft Phoenix as I needed a place close to the airport. For what I was looking for and for a reasonable price, It was very clean, wdesigned to have a W style vibe on smaller scale (in fact, even the bath products were Bliss but smaller containers and the shampoo and body wash in the shower were the industrial, refillable type which I thought went a little too far in trying to cut costs). The room was small, and had built in wall ac which was a bit noisy but the bed was very comfortable so I slept well despite the airport noise. For what I was looking for, clean, convenient to airport, reasonable price, it fit the bill on all counts.

  • Stayed February 2010, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Agent9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed 9 January 2010

I traveled to Portland on business and needed a room at the airport because my flight was so early in the morning. Rather than stay at the Sheraton, it was recommended that I stay at the Aloft which is a Starwood property. The hotel is new, very clean and has super trendy puplic spaces. I was helped by a nice employee named Paul. The bed was super comfortable. The only thing I didnt like was the sink - it was a wash basin bowl and water spattered out of it. Everything else was great.

  • Stayed January 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Miteddy7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
69 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 November 2009

Brand new Property by the Starwood Group, This seems to be Starwood's answer to Hyatt's "Hyatt Place" chain,and Starwood trumps!
This is a basically a EURO MOD, limited Service budget version of the high end "The W"chain, however Starwood Gold and Platinum guest should expect no upgrade, only 2 types of rooms are offered.

The hotel is extremely Euro Mod in design and furnishings (See pics), in fact my room is very similar to a room i had in Spain at the Le Meridian, Barcelona (STarwood).

Adequate desk and workspace with convenient power ports, a interface to play video and audio on the Phillips Flat screen TV in the room, large roomy king bed with nice headboard and good lighting and a great Retro Alarm Clock (In form and function)!

Bathroom and shower are small, the water pressure in the shower is abysmal, too bad as they have a fun and funky large round shower head that would be a treat with decent water pressure.

Bliss Spa products in the bathroom ( Ala The W chain) is a real surprise!. Not a big fan of the shampoo and body wash dispensers in the shower, but they appear tamper resistant.

Sadly, they skimped a bit on the bedding, the sheets and pillow cases are coarse and of a low thread count. many limited service hotels have upgrading their bedding these days so it is a bit surprising to see a Starwood new chain, the company being known to have started the upgraded bedding wars with their "Heavenly Bed", skimp in this department.

But I love this hotel, maybe it is the ultra modern rooms at a great price point, or the excellent accommodating genuinely friendly staff, The Free Wifi all over the hotel, the cool bar downstairs and funky lobby, it all works.

The Aloft does not have room service, they do offer a limited food selection at a food and beverage pantry next to the front desk, however next door is a convenience store and behind the hotel is a Ruby Tuesday restaurant.

The hotel is located at a Rail stop, 10 minuets straight to downtown and the convention center for $1.50.
Airport Shuttle runs on the half hour in the mornings and on demand other hours, 5 Minuets from PHX.

I was very pleased with Aloft, having stayed at various PHX airport properties, this is my new favorite!

  • Stayed November 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CalP0ly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 13 October 2009

The last thing I would expect myself to do is write a favorable review of a limited service property, but I really like Aloft.

First I have to say the one thing that I don't like, there are only two room types - king or double. There are no suites, no upgrades, nothing, well except that free hot beverage for Golds and Plats, but that is about it. I travel a lot, I love a good suite, but I can deal it was just one night.

This hotel brings service to the limited service property. I have some allergy issues that require my room to be cleaned in a specific manner and they did a great job on that. They even provided a cotton blanket in lieu of the comforter (because of my allergies). I rarely get that level of service at full service properties. Of course the usual stuff went well, check-in was well staffed, they have an SPG Gold/Platinum desk, but it is probably not necessary as there was only one person working. The front desk staff offered luggage assistance but I declined. The hotel had only been open for a few days so I had really expected them to be a little rough around the edges, but they were truly polished and ready for a challenge.

The room was clean and functional, with standard amenities, free wi-fi, LCD with HD service, comfortable chair and functional workspace, and a small coffee maker.

The pool is small but looked nice, however the building blocked the sun in the afternoon, so that can be good or bad based on your desires.

  • Stayed October 2009, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Multi-Elite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aloft Phoenix-Airport

Property: Aloft Phoenix-Airport
Address: 4450 E Washington St, Phoenix, AZ 85034-1913
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#45 Romantic Hotel in Phoenix
#52 Family Hotel in Phoenix
#61 Business Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aloft Phoenix-Airport 3*
Number of rooms: 143
Official Description (provided by the hotel):
Aloft Phoenix Airport Hotel provides a new, energetic travel experience just minutes from Arizona State University, US Airways Center, and Phoenix Sky Harbor Int'l Airport (free shuttle to/from). ... more   less 
Reservation Options:
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Also Known As:
Aloft Phoenix-Airport Hotel Phoenix
Aloft Phoenix-Airport Arizona

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