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“Easy Airport Access”

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Hilton Garden Inn Phoenix Airport North
Ranked #24 of 173 Hotels in Phoenix
Certificate of Excellence
Reviewed 2 May 2014

A very neat and clean night before flying out of town. We enjoyed the dinning room for a light dinner with some nice options and a very nice waiter. The front desk arranged for all of our needs for wake up calls, early morning shuttle to the airport, and early coffee! The rooms were very spacious. Complimentary in-room Keurig machine for coffee or tea, in-room refrigerator, large flat screen TV, desk & chairs all in the room. And the pillows were very comfy! The best part was that it was very close to the airport and in 30 minutes (at 4 am) we had left the hotel and we were sitting at our gate, bags checked and all.

Stayed: April 2014, travelled with family
Thank PSIBB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 5 May 2014

Thank you for your wonderful review. Our staff works hard to go above and beyond to ensure our guests have not only a comfortable stay but a relaxing one as well. We know with our location so close to the airport that the convenience and ease of our shuttle is a necessity. We are happy to hear all that all of our amenities were so appreciated. We look forward to your return stay with us at the Hilton Garden Inn Phoenix Airport North Hotel the next time you are flying in or out of Phoenix.

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701 - 707 of 1,079 reviews

Reviewed 24 April 2014

Although this hotel was a transitory point for us, we were treated as all other Honours members: with courtesy, assistance and professional attention, especially from the General Manager Ken Hammac who diplomatically handled a minor misunderstanding. Ken's approach is: We Speak Sucess: What can WE do for you; no surprise the hotel was full.

This hotel will be our first choice anytime we are in Phoenix.

  • Stayed: April 2014, travelled as a couple
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Thank Cyril K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 28 April 2014

Your review made us smile this morning. This is exactly what our staff strives for here at the Hilton Garden Inn Phoenix Airport North Hotel; going above and beyond to give our guests the best experience possible while staying with us. Thank you for making us your first choice in hotels when traveling to Phoenix. We appreciate your review and look forward to having you back.

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Reviewed 21 April 2014

Everything about this hotel is awesome except for the beds, how a hotel so nice with the best associates and location can no pay attention the their bed quality if beyond me. I stay there monthly as a requirement of the company I work for due to having meetings there and it take 4-5 days for my back straighten back out after a Poor Nights Sleep on those Broken Beds that won't adjust the comfort level.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Maurice Cord J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 28 April 2014

We’re so happy to hear you thought everything about our hotel was awesome including our staff and location but it disappoints us to read that our beds did not meet your expectations. Garden Sleep System beds are only found at Hilton Garden Inns. It is a revolutionary product, which usually gets rave reviews with guests as they love having the option of adjusting the bed to make it softer or firmer. Our number one priority is to make our guests feel welcome and comfortable when they stay with us and encourage our guests to call the front desk if the need arises during their stay. On your next visit, please let us know during your stay if you have this issue again so we may address it while you are visiting. Thank you for staying with us at the Hilton Garden Inn Phoenix Airport North Hotel, we look forward to your return trip.

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Reviewed 16 April 2014

I stayed at the HGI in Fayetteville NC while traveling on Business. Best nights rest I had in nearing 8 months! The staff was wonderful and the room was nice as well. Surely would have loved my morning paper, but I will definitely be looking at HGI going forward.

  • Stayed: April 2014, travelled on business
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Thank P B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 22 April 2014

We are thrilled to hear you had such a great night’s rest at a Hilton Garden Inn Hotel and we sincerely appreciate your review, but you have written your review for the wrong hotel. We are the Hilton Garden Inn Phoenix Airport North Hotel. We would like to however invite you to stay with us for another amazing night’s rest whenever you are in the Phoenix area.

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Reviewed 15 April 2014

AC unit was extra loud, toilet did not function properly, next room had a massive air drier that was just super loud and could not be ignored. Lastly, the dinner was not properly prepared. I would say, the breakfast was AWESOME. Breakfast staff was super helpful and a great way to start the morning.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Garden Inn
Thank Juan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 22 April 2014

We’re so happy to hear you had a great start to your day with our awesome breakfast. We are disappointed to hear though that other issues may have inconvenienced you during your stay with us at the Hilton Garden Inn Phoenix Airport North Hotel. We encourage our guests to call the front desk for any circumstance that may need to be addressed while still here at the hotel so that we can make your visit the best experience possible. Thank you for staying with us and for your feedback.

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Reviewed 10 April 2014

We stayed here for 1 night whilst making our way from Palm Springs to the Grand Canyon, it was a nice hotel, and had big clean rooms! Had a comfortable nights sleep! We ordered room service and was delivered to us quickly and was really nice food!

  • Stayed: May 2013, travelled as a couple
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Thank Danni_Sanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 15 April 2014

Your review really made us smile this morning. It’s so nice to hear you enjoyed so many aspects of our hotel. While we wish you could have stayed with us longer, we appreciate you choosing us for your travels through the area and hope one day you will be back again to stay with us at the Hilton Garden Inn Phoenix Airport North Hotel.

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Reviewed 7 April 2014

A great way to start a trip. We began a group tour in Phoenix. The hotel was prepared for us, provided transportation from the airport, and provided breakfast. The meeting room was comfortable. The hotel provided a good impression of Phoenix.

  • Stayed: March 2014, travelled solo
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Thank Kathleen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonGardenInnPHXNo, General Manager at Hilton Garden Inn Phoenix Airport North, responded to this reviewResponded 15 April 2014

Thank you, we always hope to make our guests travels more convenient and enjoyable. We’re so glad that you and your group were able to stay with us at the Hilton Garden Inn Phoenix Airport North Hotel and welcome you all back the next time your travels bring you back this way.

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Additional Information about Hilton Garden Inn Phoenix Airport North

Address: 3838 E van Buren St, Phoenix, AZ 85008-6918
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Central City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#32 Family Hotel in Phoenix
#33 Romantic Hotel in Phoenix
#33 Business Hotel in Phoenix
Price Range: £96 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Phoenix Airport North 3*
Number of rooms: 192
Official Description (provided by the hotel):
New hotel - free shuttle, free internet,free business and fitness center. ... more   less 
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Also Known As:
Hilton Garden Inn Phoenix Airport North Hotel Phoenix
Hilton Garden Inn Phoenix Airport North Arizona

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