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Holiday Inn Express Chandler - Phoenix
Ranked #78 of 174 Hotels in Phoenix
Reviewed 30 November 2013 via mobile

We only stayed one night, but everyone was kind and made sure we were comfortable. It was a holiday weekend and they were quite busy, but they made some time and put in effort for each guest. They also had a very extensive breakfast. Our room was facing the highway, but you wouldn't even notice because of how quiet it was.

Stayed: November 2013
Thank corcaruth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for sharing your experiences about your recent stay with us. We are happy you enjoyed your stay with us. Your positive review is important to us as we strive to provide unique and memorable experience to all of our guests. Your kind comments will be shared with all of our team members.
We look forward to welcoming you back to our hotel in the future.

Ollie Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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106 - 112 of 220 reviews

Reviewed 27 November 2013

You can tell this is a well ran hotel from the moment you enter the hotel. Guest Service team was just fabulous, courteous and service oriented. The room was super clean and neat. I enjoyed breakfast as well.

  • Stayed: November 2013, travelled on business
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Thank lonely_traveler1224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for sharing your experiences about your recent stay with us. We are happy you enjoyed your stay with us. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all the staff.
We are looking forward to having the opportunity to welcome you back to the hotel in the future.

Ollie Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

Hotel staff was very friendly and accommodating. Rooms were clean and quiet. Breakfast was well done and staff kept the area clean and stocked quickly. Location is close to malls and not far from airport

  • Stayed: November 2013, travelled with friends
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Thank rgill62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for your review following your recent stay at the Holiday Inn Express, Phoenix/Chandler. Your positive review is important to us as we strive to provide excellent service. We look forward to welcoming you back in the future.

Ollie Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 November 2013

In a business trip again in Chandler Arizona and went in this hotel. Staffs are extremely friendly. first time in this hotel though. hotel with staff that remembered guest name always scored high in the impression points. This hotel, there were several front desk staff that can recall and remember my name, whenever i walk out the hotel in the morning, i will hear, "Have a good day Mr Tan." whenever i walked in back to the hotel in the evening, hotel front desk staff would greet me "Welcome back Mr Tan, Good evening Mr Tan". it is not only 1 staff and it has been very consistent with many staffs.
Room is clean, the bed was ok. Surprisingly quiet surrounding although next to highway. Cant complain much.
There is 1 slight down side which is that, there are no ceramic cup or mug available. it is not environmental friendly though when all kitchen ware are plastics and non-recycle.

  • Stayed: November 2013, travelled on business
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Thank TKTan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for your sharing your review. Your kind comments about the staff and service will be passed to all of our team members. We truly appreciate your comments and hope to welcome you back to our hotel in the near future.

Ollie Smith

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Reviewed 14 November 2013

My experience with the property has always been excellent. The staff that took my initial reservation was very helpful and the staff that greeted me upon my arrival was very friendly and accomodating. The staff who coordinates the breakfast in the mornings were excellent! I would recommend this property to all travelers.

  • Stayed: November 2013, travelled on business
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Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for sharing your experiences about your stay with us. We are happy you enjoyed your stay with us and your nice comments regarding the staff and service you received. We look forward to welcoming you back to our hotel in the near future.

Ollie Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

We moved here at short notice from an expensive but poor service hotel and were greeted with a bright & cheerful smile by Megan at the front desk, who over the course of our stay consistently helped make our stay exceedingly enjoyable. The hotel is clean, quiet, pleasant and well-situated with a small sheltered outdoor pool. Breakfast is buffet-style and good but what makes the difference here is the feeling that the employees really want you to enjoy your stay. Thanks Megan - you were great!

Room Tip: We had a room overlooking the pool which was nice and quiet but I think that all of the rooms would...
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  • Stayed: November 2013, travelled as a couple
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Thank SImoneT9957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for sharing your review and the nice comments about our staff and the service you received during your stay at the Holiday Inn Express Phoenix/Chandler. Your nice comments will be passed to all of our team members. We look forward to welcoming you back to our hotel in the near future.

Ollie Smith

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Reviewed 6 November 2013

I was in desperate need of a printer and I knew my personal printer and my mother's printer were not working. I went to the library but ran into technical difficulty there also. So I remembered the Holiday Inn Express just down the road and I asked to use their business center and showed my IHG Travel Card and they very graciously allowed me to use the computer and printer. The staff were so helpful and understanding and they really saved the day for me. Thank you Alyssa and Paul--you guys are fantastic staff members and I hope Holiday Express Inn appreciates you!

  • Stayed: October 2013, travelled on business
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Thank Sherry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
15221, General Manager at Holiday Inn Express Chandler - Phoenix, responded to this reviewResponded 20 December 2013

Thank you for your positive comment regarding our team members Paul and Alyssa helping you with using our business center at the Holiday Inn Express Phoenix/Chandler. We strive to provide excellent customer service, helping people whether they are a guest or not a guest and especially if they are a part of our rewards program, IHG member.
Your kind comments have been passed on to Paul and Alyssa. We hope when you need a hotel that you would stay at the Holiday Inn Express Phoenix/Chandler and refer our hotel to others.

Ollie Smith

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Chandler - Phoenix

Address: 15221 S 50th St, Phoenix, AZ 85044-9102
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in Phoenix
#30 Business Hotel in Phoenix
Price Range: £52 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Chandler - Phoenix 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more   less 
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Also Known As:
Holiday Inn Express Chandler - Phoenix Hotel Phoenix
Holiday Inn Phoenix
Phoenix Holiday Inn
Holiday Inn Express Chandler - Phoenix Arizona

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