Checked in and as usual, checked condition of linens. My wife does not like stained or holey linens. Sheet had a small stain and housekeeping was contacted. They showed up right away, but while changing the sheets, another unknown red stain was discovered on the fitted sheet. When that was removed, the mattress had a small stain on it and when the mattress cover was removed, a large stain in the middle of the sleeping area. Management came to observe. We were moved to another room where sheets looked ok, however, upon retiring for the night, my wife would only sleep on top of the sheets. After complaining, they reduced the rate we paid by $50. Like I said, customer service was great, but......
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel & Suites Phoenix-Chandler just off Interstate 10 and Chandler Boulevard. We are located in a suburban area close to Intel, ADP, Honeywell and Global Crossing. Enjoy wireless Internet access in all areas of the hotel, included in your rate. We have brand new 32 inch flat panel HD TV's. Our complimentary breakfast buffet offers hot items including a pancake machine, sausage gravy & biscuits, bacon, scrambled eggs or cheese omelets & sausage patties, among other items such as bagels, muffins, yogurt, hard boiled eggs, fruits and many other items. Check your email or print boarding passes in our business center. Our meeting room accommodates up to 40 people classroom style. We offer a larger work desk in our guest rooms and two phones. Guests coming to our area for leisure activities will enjoy our outdoor heated pool with whirlpool, and guest laundry. Workout with confidence in our fitness room which features state-of-the-art equipment. Detailed area information is available at our front desk. Golfers, we have several great courses just a short distance from the hotel. Nearby fun spots include Rawhide Western Town, Gila River Casino, and shopping centers, such as the brand new "Phoenix Premium Outlets Mall", only 3 miles from our hotel. We are a short drive to Phoenix Sky Harbor Airport, ASU, Phoenix Zoo and hiking trails. Whether your visit to the Phoenix/Chandler area is for business or pleasure, you are just a few clicks away from experiencing the Holiday Inn Express Hotel & Suites Phoenix-Chandler. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Chandler - Phoenix Hotel Phoenix
- Holiday Inn Phoenix
- Phoenix Holiday Inn
- Holiday Inn Express Chandler - Phoenix Arizona