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“Great place and great value!”

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Homewood Suites by Hilton Phoenix North - Happy Valley
Ranked #3 of 174 Hotels in Phoenix
Certificate of Excellence
1 review
“Great place and great value!”
Reviewed 8 June 2014

Stay here the staff is great and the amenities are amazing.value is awesome! I have stayed at many Homewood locations and I recommend them to everyone I know. I think they are the best price for everything you get :)

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank codyh919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Homewood Suites by Hilton Phoenix North - Happy Valley, responded to this review, 24 June 2014
Dear Valued Guest,

Thank you for staying with us during your time in Phoenix. I shared your feedback with the team today and they appreciate the kind words. We are glad you were able to take advantage of the value with the Homewood Suites. Have a fantastic week ahead!

With hospitality,

Mike Spangenberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

676 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
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  • French first
  • German first
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English first
Knoxville, Tennessee
Level 6 Contributor
147 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 June 2014 via mobile

Like every Homewood Suites, this hotel was nice with large spacious rooms. The staff was pleasant and the breakfast was very good. Surprisingly, the hotel offers free beer on tap at night so the lobby is a good place to sit and hang out with others you are traveling with.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TreyForVols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Homewood Suites by Hilton Phoenix North - Happy Valley, responded to this review, 23 June 2014
Dear Valued Guest,

First, thank you for staying with us and for taking the time to complete a review. We were thrilled to hear the suites were spacious and the team was pleasant. Our team values your choice to stay with us during your time in Phoenix. Have a fantastic week and we hope to see you again soon.

With hospitality,

Mike Spangenberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level 3 Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 June 2014

This hotel in no way resembles any other Hilton property I've seen. It occupies a very congested area filled with multiple-family structures. A block or so away is a large Walmart auto service center. Beyond the auto center is the store. Hotel looks old on the outside, old on the inside, and feels old as well.

It's a large building and something of a maze to navigate. In one spot the hallway near my room widened to accommodate a billiards table where a game was in progress. The swimming pool is roughly 60-70% as large as at most hotels and situated close to the parking area and main entrance. There's very little space for lounging around the pool's periphery. Fitness center contains two treadmills and an elliptic. All three were in use at around 6AM when I entered.

Room was quite basic. Furniture, flooring and lamps appeared out of date. The small kitchen was fairly well equipped, including a full sized refrigerator. But there was no ice when I arrived and the ice-maker didn't begin working until after midnight. Kitchen contained a microwave, but no traditional oven. AC and heating are from two standing wall units which were on the loud side. AC is set to operate only when a motion detector senses your presence in room (though they explain how you can override it). There were some other noises in the bedroom wall that I couldn't figure out, but which made it hard to sleep. The windows have curtain-like "shells" on the sides that don't pull closed. There's a second much thinner layer inside that do close but block little outside light.

On a positive note, bed and pillows were comfortable. I found the staff generally cheerful. The lobby was well appointed and the morning breakfast looked adequate. However, at $169 per night during "off-peak" season (June) I feel this hotel was grossly overpriced.

Room Tip: Just be careful about which Homewood Suites you are viewing/booking. There are more than one in Phoe...
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlaVisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Homewood Suites by Hilton Phoenix North - Happy Valley, responded to this review, 9 June 2014
Dear Valued Guest,

Thank you for staying with us and for taking the time to write a review. We understand you have many lodging options to choose from in Phoenix so we truly value your business with us. I have personally addressed the concerns you brought to our attention and apologize for the inconvenience. The team would also like to let you know the hotel is slated for a full renovation beginning in August. We would love to have you back and if you have any additional questions or concerns feel free to contact me at any time.

With hospitality,

Mike Spangenberg
623 580-1800
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level 5 Contributor
53 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 June 2014

Very friendly and helpful staff. Breakfast buffet had good selection and variety. Location was perfect for visiting our daughter in Anthem, while still being reasonably close to downtown Phoenix and Scottsdale. Lots of nearby stores for picking up those things you may have forgotten to pack.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gordon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grass valley, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014

Do not pass up the opportunity for a stay at this hotel.The quality of this hotel is only surpassed by its staff. They are on-top of everything always trying to give you great service. A must for Phoenix!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Robert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Homewood Suites by Hilton Phoenix North - Happy Valley, responded to this review, 5 June 2014
Robert,

First, thank you for taking the time to provide us such valuable feedback in regards of your past stay. I shared your compliments with the team at our daily huddle today. They were proud to hear they provided great service. We hope to see you again soon.

With hospitality,

Mike Spangenberg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kaysville, Utah
1 review
Reviewed 30 May 2014

Spent 3 days at this place, The service was above the normal you get. The room was bigger than any place I have stayed in before. Everything about the place was better than what I was used to. The service, breakfast buffet, and swimming pool all of it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bnielsen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, California
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 May 2014

We stayed three nights. The room was spacious, well appointed, clean, and comfortable. The Breakfast had a good variety to satisfy all diets. The staff was very attentive and helpful. The location is very convenient to that area of Phoenix.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank 339ljm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, Manager at Homewood Suites by Hilton Phoenix North - Happy Valley, responded to this review, 5 June 2014
Lois,

The team in Happy Valley was delighted to hear such incredible feedback regarding your recent stay. We strive to exceed our guest's expectations so thank you again for taking the time to let us know how we performed. Enjoy the rest of your week and hope to see you again soon.

With hospitality,

Mike Spangenberg
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Phoenix North - Happy Valley

Property: Homewood Suites by Hilton Phoenix North - Happy Valley
Address: 2470 W Charlotte Dr, Phoenix, AZ 85085-1997
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Deer Valley
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Phoenix
#2 Business Hotel in Phoenix
#6 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:3 star — Homewood Suites by Hilton Phoenix North - Happy Valley 3*
Number of rooms: 134
Official Description (provided by the hotel):
The Homewood Suites by Hilton Phoenix North-Happy Valley is located 25 minutes from Sky Harbor International Airport and dynamic Downtown Phoenix, Arizona. The North Phoenix area encompasses fashionable residential communities, the Happy Valley Commercial District, Deer Valley Industrial developments and the Deer Valley Municipal Airport. We are situated in the midst of North Phoenix and you will find us along I-17 North. ... more   less 
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Also Known As:
Homewood Suites Phoenix North - Happy Valley Hotel Phoenix
Homewood Suites By Hilton Phoenix North - Happy Valley Arizona

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