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Homewood Suites by Hilton Phoenix Airport South
Ranked #2 of 175 Hotels in Phoenix
Certificate of Excellence
Vancouver, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Place to Stay”
5 of 5 bubbles Reviewed 26 March 2011

We just came back from a whirlwind trip around the Phoenix, Grand Canyon and Sedona areas of Arizona. We spent 4 nights here at the beginning of our trip. We had a two bedroom suite that slept two families of 4. We were all raving about this place. From the comfy beds, the breakfasts and evening reception on weekdays, guest laundry, the pool, the cleanliness and friendly service, it was a perfect choice for our families.
The only issues we had were that one morning breakfast was temporarily unavailable because they had a big group all eat at once but after a bit of a wait things were replenished. Also, apparently the sofa bed could have been comfier. I'm not sure that would be any different elsewhere.
We even stayed at a fancier, resort property for the last 2 days of our trip with the thinking that our kids would enjoy all the water park amenities but in the end, we decided that they would have had just as much fun in the pool here and we would have had much better value for money.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scoobychups
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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450 reviews from our community

Traveller rating
    326
    91
    20
    7
    6
See reviews for
125
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237
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
NC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 March 2011

Extended family including 8 adults enjoyed this hotel while on our trip to enjoy Angels spring training in Tempe. Ballpark is across the street - a hike, but with traffic on game days, very doable. Hotel is new, rooms clean and large, kitchen comes with DW but would rather have had an oven, pool area is nice, two gas grills on premises. We particularly enjoyed the breakfast each morning, although the staff is sometimes overwhelmed at breakfast when the hotel is full. Several fast food restaurants very close to hotel. Absolutely will use this same hotel next year for Angels baseball!

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MMorton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 18 December 2010

What a wonderful hotel! Very clean. The room was HUGE! Free breakfast and dinner every day. I will definately go there again.

Stayed December 2010, travelled on business
Helpful?
1 Thank cstrom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wading River, New York
Level Contributor
405 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
5 of 5 bubbles Reviewed 16 October 2010

We were impressed by this hotel as soon as we walked into the lobby. It was very sleek and modern and completely different than any other Homewood Suites that we stayed at. The hotel appeared to be new, and our room looked as if we were one of the first guests to occupy it. It was a very spacious studio suite with a full kitchen, dining table, living area and king bed. The sink and vanity in the bathroom was separated by a door from the tub and toilet. The fitness room and business center were enclosed with glass, and the hallways were very wide, giving the hotel an open and airy feeling. Outside, by the pool, there was a pavilion and a patio with tables and chairs. Since we were there on a weekend night, we didn’t sample the complimentary light meal that’s served on weeknights, nor did we try the free breakfast, as we had to catch an early flight. The hotel is located in an industrial area, but there are plenty of eateries nearby, and the airport is just a short distance away.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Saluga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warren, New Jersey
Level Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 11 September 2010

Don't be alarmed by the "airport" in the title. Although this hotel is about 10 minutes from the airport and the planes can indeed be seen out the window of your room, there is NO noise from the planes. We stayed in a very spacious and sparkling clean 2 bedroom, 2 full bath suite, which included a living room and kitchenette. It was very comfortable for a family of 4 with two teenage boys. And you can't beat 3 tv's! We stayed for 7 days and appreciated the full-size refrigerator, microwave, stove, dishes, glassware, silverware and dishwasher. The pool area with a hot tub was very clean and quiet. And the free continental breakfast and free internet were much appreciated. This will definitely be our home away from home when we are out visiting our son in college!

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank finerthings2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, GA
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 August 2010

I frequently stay at Homewood Suites for business. I've had some mediocre experiences and some very good ones. This particular one was not up to par with some of the others. The facilities and rooms are clean, and the rooms quiet...no complaints there. Mostly minor stuff. Iron was missing from room. Only one TV remote, but it did control both TVs, so just a minor annoyance in having to carry it back and forth between the room and living area. No wine or beer in the evening reception (they say they are "close" to getting their license). They have a TV in the reception area, but might as well not as their "mood music" drowns it out. As a Silver Hilton Honors member (not very high up, I know), it still miffed me that they wouldn't allow me a late checkout (8pm) even though I offered to pay half the daily rate. The hotel wasn't packed out, so it doesn't make much business sense to let a room go vacant when you could at least realize a partial payment AND satisfy a loyal customer.

I think with a little more attention to the little things, this facility could be one of the better ones, but if I was going back again in the near future I might try a different Homewood.

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomT_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HomewQQd_Suites, Front Office Manager at Homewood Suites by Hilton Phoenix Airport South, responded to this review, 7 August 2010
Thank you very much for your review of our hotel, Homewood Suites by Hilton Phoenix Airport South.

These reviews are truly incredible tools for us as we are always looking for ways to improve on our guest’s experiences while staying with us.

There are irons available and are expected to be available in every guest room. As well as, it is expected that there will be a remote control for each and every television available in the guest rooms.

Sometimes, for whatever reason, this “minor stuff” can get overlooked. For that, I offer our sincerest apologies. We do have a Guest Services staff that is available 24 hours a day at the touch of the telephone that would be more than happy to locate these items for you.
No one should have to endure such “minor annoyances” during their stay, because even though it may seem minor, these amenities are like icing on a cake and no one wants garlic icing on their cake. No matter how great the cake is, that icing will leave a bitter taste.

We are waiting for our beer and wine license to be approved by the powers-that-be. This is a long process, and though it seems we are coming to the end of that process, we are still waiting. I cannot apologize for this as we, too, would love to be able to serve our guests better.

Our late check-outs are available depending on our staffing and reservation needs. We do not offer half-day rates on our rooms, so the latest check out we can offer without a full day charge is 3 PM, and, again, that is solely dependent upon our staffing and reservation needs. We have many room types and although we may not have been full, the room type you were in may have been booked.

Again, thank you very much for bringing these items to our attention and it would be an honor to have you as a guest in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bay area, CA
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 3 August 2010

I rated this place 29 out of 30 points possible even though there was a slight, irritating snag at the beginning - they aren't listed on the hotel shuttle numbers at the airport, for one thing, and for another, when I called another Phx area Homewood Suite and they tried to connect me, we did this three times and they never answered the phone! When I got there (after taking a taxi - note: taking any taxi from the airport is a minimum charge of $16.00, no matter how short a distance you're going - the cabbie said it was legislation, see the sticker on the window...) the guy at the desk said he'd tried to answer the phone but there was nobody at the other end. Phone problems, I guess. Still, I rated them very highly because the room was very comfortable, very clean, and very nice - little well-equipped kitchen, pretty furnishings, and lovely comfy bed. They have FREE internet access in the business center (I hate lugging a laptop with me) and those good free Homewood Suites breakfasts with actually good coffee and decent eggs and other real breakfast stuff...almost anything you could want. M-Th they have a happy hour with pretty good (especially for free) food and offer wine. Staff were outstanding - everyone, the housekeeping staff, the driver of the shuttle, the people who tend the meals - everyone! Helpful, personable, accommodating. They have the little convenience store there and I went to buy deodorant because I'd forgotten mine - the woman at the desk stopped me and handed me a complimentary one instead! They have a great, if small, but very well equipped gym, and a lovely pool and spa - actually big enough for more than 4-5 people at a time and shaped so you could snuggle with your sweetie and still be somewhat private from the other snuggling couples...and they pipe in nice music. They even have a laundry room where you can do yours. Little touches like fresh fruit at the front desk instead of those under-baked kinda icky-sweet cookies they have at other hotels.

The only point off I gave them was location - and that only because it's kind of an industrial/business area, not much of any place to walk to in the evening or mornings. But convenient to the airport, especially with the shuttle. They are my first choice if/when I go to Phoenix on business.

  • Stayed July 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarolEPBayarea_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Phoenix Airport South

Property: Homewood Suites by Hilton Phoenix Airport South
Address: 4750 E Cotton Center Blvd, Phoenix, AZ 85040-4812
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > South Mountain
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Phoenix
#10 Family Hotel in Phoenix
#20 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Phoenix Airport South 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Homewood Suites Phoenix Airport South Hotel Phoenix
Homewood Suites By Hilton Phoenix Airport South Arizona

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