Just back from a 14+ day stay here. Would give this 3 1/2 stars if I could---but can't give it 4. We chose this hotel based on the sterling reviews from this sight + the decent discounted rate we were able to get. For the most part we weren't disappointed. We stayed her in March 2012 during spring training. The hotel is across the street (within walking distance) from the Angels stadium and training facility.
During the week--this was a pretty well run facility---but on weekends, thronged with baseball fans, it was a different story. Elevators and their foyers were left disgustingly dirty, despite the front desk staff being advised of the problem. Hallways were filthy. Housekeeping services were very disorganized. The whole place from management to maintenance--just didn't seem to give a darn.
Even during the week there were some flaws: the pool & spa (that I witnessed) were only cleaned once a week--on Mondays. Pool towels were a crapshoot ---some days they were supplied--others not. The exercise room had a nice towel rack and water cooler ---but never during our stay were towels or cups available.
Housekeeping was a guessing game---early in our stay they consistently arrived during the afternoons ---while we were out---perfect! Then mid stay they started inquiring if we "needed anything" fairly early in the mornings--then toward the end of the stay--once, they didn't show at all- and two other occasions--we felt they wouldn't have shown had we not complained to the front desk---after 5PM. The no shows and lates were, again, on the weekend.
Hate to seem so negative. Overall it was a pretty decent place. Well located to the freeway system---friendly front desk and hospitality staff. Given the reviews here though--I'd have to say we were slightly disappointed. We'd probably stay here again--but might look for a Spring Training base that wasn't so close to a stadium.
Some tips if staying here: there are only two TINY wastebaskets for the entire two room suite. Bring a few larger trashbags , particularly for the kitchen. The pool is not designed for sun worshipers. At least in March --only a small portion of the pool has any sun until later in the day.---stake out your sunspot early!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, Priceline, Hotels.com, TripOnline SA, 5viajes2012 S.L., HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Homewood Suites by Hilton Phoenix Airport South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Homewood Suites Phoenix Airport South Hotel Phoenix
- Homewood Suites By Hilton Phoenix Airport South Arizona