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“How Restaurants get greedy.”

The Parlor Pizzeria
Ranked #55 of 3,173 Restaurants in Phoenix
Certificate of Excellence
Cuisines: Italian
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 23 January 2014

We have been a long time fan of this Restaurant, but last nights' experience has drastically altered our thinking.
We were a table of five. I ordered the large Parlor salad. Mentioned to the server that I would probably take 1/2 home. She suggested salad dressing on the side, which I thought was smart . I said bring two ,and I would take one home with my take out bag. I also asked if they could put some parmesan cheese on the salad, her reply "no problem".
In all candor the salad was not worth take the remaining amount home.The bill arrived and to my shock the chef charged $2.50 for the cheese and $.50 for the ounce of dressing.
It was not the amount of the extra charges ,it was the nerve of the management to charge any amount when the salad with Chicken was already priced at $20.00. Their excuse was that the cheese was imported.I am wondering whether there are new owners or a new Chef.
They may have "imported"cheese, but they have lost loyal local customers, who have eaten at, and recommended this Restaurant to friends many times .

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Jefftimb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 125 of 207 reviews

Reviewed 16 January 2014

I had not eaten at The Parlor for several years but remembered the very delicious roasted beet salad. Our friends had that when we went recently on a Saturday night, and it was as good as ever. My sweet potato salad was also very good, and the two pizzas we enjoyed had crispy crusts and high-quality ingredients.
However, my husband's pizza was delivered and then taken away because the wait staff could not confirm that it was the correct order. By the time he got it back, it was cold--ugh! By the time he got a beer to go with his pizza, it was really cold! Initially our friends were brought a pizza they did not order, and it quite a while to straighten that out.
Maybe we should not have gone on a Saturday night; maybe they were short-staffed; maybe it was just an off night. I am not sure we will return--

Thank JARPHX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

The food, let me say was great. We had the cauliflower appetizer, the spinach salad, and then 3 pizzas. All were sooo delicious and then we had stuff to take home. Drinks, and for 4 people, it was less than a hundred. Our waiter, Greg was terrific. But, we waited forever to get seated. Don't understand what was going on at the hostess desk. There were empty tables. We were quoted 20 minutes. But the hostess, actually told me after it was an expected 45 minutes. We got tired of hearing, "I am sooooo sorry." Yes, we would go back again. But would not put up with the song and dance to get a table.

Thank SuZyPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2014

We had just arrived to Phoenix and were hungry. The service was great, the pizza of course and the salads we had were great as well. I was not impressed with the outside of the building but when we entered the restaurant I was surprised how nice the environment was. I definitely recommend it.

Thank Oswelia T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

I met up here with a friend I haven't seen in years, so we grabbed lunch and then we ended up talking for a few hours and catching up. The food was great, and I'd definitely come back. We both got their salads and soups. If they ever make a gluten free pizza, I'd love to try that since everything else was yummy!

Thank jaime w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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