I had heard this was a nice place and booked reservations because it's close to Chase Field and US Airways Arena. I booked through hotel's web site. Requested smoking room and got the message "not available." Tried non-smoking and got the same message! I called the hotel and was assured I could have a smoking room. When I arrived to check in, no smoking rooms were available. Was told I could have a first-floor room and stand outside and smoke in 110 degree weather. No thanks. This is a good location. Just wish the desk people could get their act together. Ended up going someplace else.
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- Also Known As:
- Springhill Suites Phoenix Downtown Hotel Phoenix
- Phoenix Springhill Suites
- SpringHill Suites Phoenix Downtown Arizona