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“Embassy Suites Phoenix - Scottsdale”

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Embassy Suites by Hilton Phoenix-Scottsdale
Ranked #17 of 175 Hotels in Phoenix
Certificate of Excellence
Tokyo, Japan
1 review
“Embassy Suites Phoenix - Scottsdale”
4 of 5 bubbles Reviewed 13 August 2013

Nice Hotel! I always use this hotel for my regular business trip around Phoenix, AZ and it has never disappointed me. Sometimes bathrooms have some aging phoenomena but not serious. I am satisfied with its clean rooms and services in general.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Masami Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 14 August 2013
Thank you Masami Y, I am very happy to hear that your stay was a great one and we appreciate your business! hope to see your back at our beautiful property in the near future and enjoy the remainder of your summer.
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1,197 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
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English first
Las Vegas, United States
1 review
4 of 5 bubbles Reviewed 7 August 2013

I really liked the suite and the view. This property is located close to a great mall that also has a movie theater. There are several outstanding restaurants in a medium price range within a half mile. The staff was helpful and accommodating. My only disappointment was the quality of the food in the restaurant.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Betty P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 14 August 2013
Dear Betty P, Thanks for taking the time to respond on Trip Advisor about your stay at our property. I am very happy to hear that you had a great stay with us! I will forward your comment to our Food and Beverage Manager concerning our restaurant as we strive to give the best service and product to all of our guests. Enjoy the remainder of your summer!
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Bloomington, Indiana
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 6 August 2013

Our room had a beautiful view of the golf course and was a corner unit with a bigger balcony. The place was clean though some things were not working like the fountain in the main lobby as well as the only elliptical in the exercise room. The pool was closed for part of the morning for power washing around the pool deck and that was disappointing. Then when it was opened the landscapers were loud so that part could have been timed a bit better for guests staying only a short time.

The breakfast was great and overall this was a great place to stay~

Room Tip: View of the golf course well worth the expense!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GOHoooosiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 16 August 2013
Thank your for taking the time to respond on Trip Advisor! We are happy to hear that you enjoyed your beautiful golf course view! I am sorry to hear about the problems that you have experienced and I will make sure to share this information with my staff. Thanks again and have a great summer!
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1 review
3 of 5 bubbles Reviewed 5 August 2013

The accommodations were average; the rooms were clean and the bed was comfortable and the hotel is in a good location. my only complaint was the hotel elevator near the gym. For some reason the excessively warm in this area as if it's not properly ventilated. Outside of this, I would recommend this hotel as the rooms are reasonable.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 6 August 2013
Thank you John C for your comments! We appreciate you choosing our hotel and hope to see you back again sometime soon! I will be sure to share the elevator comments with my Chief Engineer. Thanks again and enjoy your summer!
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United States
1 review
5 of 5 bubbles Reviewed 5 August 2013

We have stayed here before and will stay here every time we visit the Phoenix area. The rooms are Clean, quiet and comfortable. It's located in a Nice/Safe Area. It's Close to good restaurants and Shopping.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Danielle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 6 August 2013
Thank you Danielle H for the great comments! Glad to hear you had a great stay with us and we are looking forward to your next visit! Have a great summer and thanks again!
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Las Vegas, Nevada
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 5 August 2013

The staff was always smiling, friendly and helpful. The hotel was nice the rooms comfortable (great showers) but a word of caution, some of the rooms can be noisy due to outside noise (golf course, pool) so yo may want to be careful of the room's location.

Room Tip: Some of the rooms can be noisy due to outside noise (golf course, pool) so yo may want to be careful...
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ASeasonedTraveler54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 6 August 2013
Thanks for your great comments about our staff! I will be sure to share your comments with them. I'm sorry about the noise at the golf course and I will address that with the club house. Have a great summer and hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Benson, Arizona
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

This is a great property for business and/or leisure, we've stayed twice and enjoyed it both times. The staff is great, the social hour and breakfast are unsurpassed, and overall it is the best value in the area.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Geoff O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doug S, Front Office Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 6 August 2013
Thank you Geoff O for the great review! We hope you get the chance to stay with us again soon and again thank you for choosing the Embassy Suites Phoenix Scottsdale! Have a great summer!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Property: Embassy Suites by Hilton Phoenix-Scottsdale
Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Embassy Suites By Hilton Phoenix-Scottsdale Arizona

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