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“Embassy Suites Phoenix-Scottsdale”

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Embassy Suites by Hilton Phoenix-Scottsdale
Ranked #16 of 174 Hotels in Phoenix
Certificate of Excellence
Reviewed 17 July 2014

Excellent hotel. I will go back there. I really enjoyed my time there. It was a great place for a great price. Very excellent food as well. The evening reception was also very good and I enjoyed that very much too.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Embassy Suites Hotels
1  Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

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843 - 849 of 1,302 reviews

Reviewed 16 July 2014

Excellent stay. The staff was wonderful making sure that all our needs were met. Beautiful room overlooking the golf course. Very pleased with our stay. The complimentary breakfast contained a wide variety of breakfast options, therefore I was able to find food items that met my dietary restrictions.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank 708gracet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Really enjoyed my stay wish it could have been more than one night stay. Would love to golf the course and take advantage of the pool next time. Loved the 2 room hotel room and the ability to use a pull out bed for quest or someone who can't sleep with someone. The balcony was a nice addition and the staff was very nice and helpful. Will be sending my daughter and son in law there for a weekend get away for sure.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Embassy Suites Hotels
Thank Bonnie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

A great experience overall. Front desk, particularly one gentleman, was exemplary on service. Rooms were very clean, beds very comfortable and the fact that all suites make it a nice option for a long term stay. The complimentary breakfast was excellent on every level: quality of food, selection and kitchen service where they custom made omelets and pancakes. Pool, hot tub and deck were in excellent shape. Overall, this was a great hotel, very reasonably priced (in the off season) and we would go again.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

The suite at Embassy was very comfortable with a separate living area and bedroom. We upgraded our room to have a better view which was well worth it. We had a view of the beautiful golf course and swimming pool. The complementary breakfast was excellent with the evening social offering free light snacks and drinks, was very nice at the end of our day.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Embassy Suites Hotels
1  Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

I stayed at this hotel over the 3 day 4th of July weekend and being summer in Phoenix, was a pretty quiet and relaxing stay. Be forewarned - bring your own soda, candy etc as the prices charged there are outrageous ($2.00 for a candy bar!). Also the surcharge to use the inroom wireless internet is pretty high. All in all though I enjoyed my stay. Pool is nice, food was good and everything was very clean. I would stay again.

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
1  Thank Judi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

My husband and I stayed here Fri 6/27 through Mon 6/30 while on a business trip. I have MANY good things to say about our stay: First, we asked for and were given a very nice and quiet king bed suite on the top floor in the center of the hotel, directly overlooking the pool, Jacuzzi, golf course and mountains!! Of course it's too hot at this time of year to truly enjoy opening the windows or sitting on the balcony, but the view was gorgeous! The suite was exceptionally spacious with a living room, large work space area, kitchenette, bedroom and bathroom, and was very clean. The bed was incredibly comfortable, too, and the bath products were really nice. I also love it that they have a mini fridge and microwave, as well as in-room coffee - but they also have a FREE full, made to order breakfast every morning including eggs, bacon, sausage, omelettes, pancakes and much more, PLUS a FREE all you can drink cocktail party every night in the bar! It's ridiculous! We also took advantage of their clean little gym and enjoyed the free newspapers in the lobby every day. The staff were all especially pleasant and helpful, PLUS, we got our third night FREE! I don't know how they make any money, seriously! But, we loved it and would definitely stay here again during this inexpensive off-season. The reason I'm not rating this a 5 star stay is because the pool was absolutely filthy after 2 days of gobs of children swimming in it all day and evening (completely green & cloudy with waste and pieces of trash floating on the top of it) and we did not see it get the attention and treatment it so desperately needed from the maintenance staff. By Saturday evening, it was so disgusting it looked like an obvious health hazard and remained that way until we checked out on Monday morning. For that reason, we sadly did not use the pool during the 3 days we stayed - which is basically key at this time of year in AZ with temps well over 100 degrees, and were disappointed. We mentioned it to the front desk staff when we checked out and he promised he would remedy the situation, which I'm sure he did. Still, it was so obvious I wish we didn't have to mention it in the first place. Overall, great property!!

Room Tip: Definitely ask for top floor, center of property (near main elevators), overlooking pool & golf...
  • Stayed: June 2014, travelled on business
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Thank TaraLosAngeles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this reviewResponded 17 November 2014

Thank you for sharing your comments and giving us such valuable insight.
Ila

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Phoenix
#25 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Price Range: £116 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
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Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Embassy Suites By Hilton Phoenix-Scottsdale Arizona

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