We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“THIS IS A DEFINITE PLACE TO STAY.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites by Hilton Phoenix-Scottsdale
Ranked #17 of 175 Hotels in Phoenix
Certificate of Excellence
Las Cruces, New Mexico
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“THIS IS A DEFINITE PLACE TO STAY.”
5 of 5 bubbles Reviewed 13 November 2009

Beautiful hotel, beautiful grounds. Friendly staff. Awesome happy hour/snack buffet! Great pool and hot tub. Rooms were spacious and we got two rooms across from one another. Both had amazing views! This hotel is also within walking distance to several restaurants and Paradise Hills Mall as well as a Target. Will definitely stay here again if I'm in this part of the city.

Stayed March 2009, travelled with family
Helpful?
1 Thank rixter26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,197 reviews from our community

Traveller rating
    614
    371
    138
    50
    24
See reviews for
336
264
60
385
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
home
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 November 2009

We enjoyed the view of the greens of the golf course right outside our balcony, and the mountains in the distance. Our daughter enjoyed the pool, although it was not that big, it was a nice place to cool off and relax. The free managers reception was outstanding and the whole family loved the made to order hot breakfast. The omelets were heavenly! Only downside was the additional charge for wireless internet, that should really be another amenity that is offered to guests free of charge.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tracytj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 November 2009

If I'm going to throw down $150/night for a room, I expect the wireless internet to be free; not an additional $15/day. I'm an online student and need access to internet service everywhere I go. Not to mention there was a clear lack of management. Cleaning crews struggled with cleaning. We walked by a dinner platter located outside the door of a neighboring suite for 2 days, before we finally had to call and ask someone to come pick it up. Although the view is nice, this hotel is overpriced and not well managed, and the HILTON chain needs to wake up and realize they are ripping people off!! Even Motel 6 can offer free internet, or Starbucks for crying out loud and they're not charging hundreds of dollars to stay in a stinky, unkept mess of a hotel. I would not recommend this hotel to anyone.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank stoumbaugh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iowa
Level Contributor
118 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 bubbles Reviewed 13 October 2009

We spent 4 nights at this hotel the week of Oct. 7th while my partner attended a seminar and to visit family. The location is sort of out the way from most attractions in Phoenix, a reason the front desk used to justify the $15 per day charge for wi-fi. The rooms, while large, are rather dated and not in the best of shape. Our room (actually a 2 room suite had wallpaper that was loose and dirty carpeting. In fact, housekeeping did not vacuum the carpets for the first 3 days. While we had 2 flat panel TVs, the selection of stations was very limited.

Some things to beware of if you choose to stay here: The $15 a day charge for wi-fi (the rooms at one time allowed hispeed connections, but that has been discontinued; no coffee is available in the lobby after breakfast (you can buy a cup for $3.50 at the bar; the bottle of water in the room costs $4.95 per bottle (not a big bottle either); and beware if your credit card is also a debit card. They put a hold on a significant portion that can take up to 3 weeks to get released; I found it interesting that when I commented on the wi-fi charge, the person at the front desk later tracked me down and gave me an article on hotels charging for wi-fi. The basic premise is that since people now use cell phones, hotels have lost a big source of revenue from the use of in-room phones so thay make it up with wi-fi charges. When I stated that many hotel chains and mom & pop motels provide it free, the person argued with me and said he had worked in a number of hotels and they all charge for wi-fi.

I am amazed that companies and organizations continue to use Embassy Suites considering these inconveniences. I have run into these things at 3 different Embassy Suites in the last year.

I would recommend choosing another hotel, there are many in the Phoenix/Scottsdale area.

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tim&Bill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Rapids, Michigan
Level Contributor
97 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 3 October 2009

Spent 3 nights @ this hotel. Asked for a quiet room but they gave me a room on the 3rd floor overlooking the pool. Alas, recorded music played at pool until nearly 10:00 p.m. each night I was there plus my room was above the "cocktailing" area where convention goers had their outdoor receptions each evening. So, it wasn't a quiet room at all. Otherwise, room was nicely appointed w/comfy bed (but microwave turntable didn't work), the breakfast each morning was excellent and the food service workers were all very nice - endearing even. Both nights @ mgr's reception food was fresh veggie sticks w/ranch dip and sterno-warmed gloppy orange cheese sauce to pour over tortilla chips. Not classy or tasty at all. Desk staff were professional but not warm. I'd stay here again due to great location to US 51 & Scottsdale. Plenty of groceries stores around & chain store-type shopping, too, if that's your thing. Saw no bugs and only a little mildew in tub.

  • Stayed September 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelLady511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sninham, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 13 October 2009
I want to apologize for the problems you encountered during your visit with us. Your concerns are valid and have been taken into consideration. I have discussed with the evening staff to make sure the music is at a lower level during our happy hour as well as into the evening.

As far as your other issues, they have been discussed with the appropriate department heads to get resolved so that you do not encounter this on your next visit with us.

Thank you for these comments and we look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brownsburg, Indiana
Level Contributor
75 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 11 August 2009

We stayed at this Embassy one night during a several night vacation. The hotel is on a golf course and we requested a room with a view of the golf course and mountains in the background-it was very nice. Our room had a balcony with chairs and table so you could enjoy the view.

The rooms were large and comfortable. The outside sitting area had the usual Embassy furnishings-table/chair/sofa sleeper, kitchenette area with sink, fridge and microwave. Bathroom was two rooms-one with vanity, one with shower and commode. All rooms were clean and linens were fine.

Pool area was large with large area for sitting/lounging.

Evening reception was nice-soda, alcoholic beverages and snacks. Morning breakfast bar was wonderful with an omelet bar, scrambled eggs, bacon, sausage, fresh fruit.....very nice.

Location is on the north side of Phoenix, easy to access from the Interstate. Overall, a good hotel.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALJARN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
USA
1 review
4 of 5 bubbles Reviewed 4 August 2009

We enjoyed our stay here when we attended a University of Phoenix Graduation about 30 minutes away. The room was very clean and pretty well maintained. Even though the day time temperatures were in the 110 F degree range, the room was always cool and comfortable. The complimentary breakfast was very good, but don't wait until "closing time" as the crowd seem to arrive about 30 minutes prior to that. The pool was excellent and the hot tub, very hot. The evening reception did offer a nice selection of drinks, but the snacks consisted of only pretzels and goldfish crackers. Many dining choices are also close by.

  • Stayed July 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotpapa1219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IlaPatelSmith, General Manager at Embassy Suites by Hilton Phoenix-Scottsdale, responded to this review, 17 November 2014
Thank you for sharing your comments and giving us such valuable insight.
Ila
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Phoenix
Deer Valley
Homewood Suites by Hilton Phoenix North - Happy Valley
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Phoenix-Scottsdale? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Phoenix-Scottsdale

Property: Embassy Suites by Hilton Phoenix-Scottsdale
Address: 4415 E Paradise Village Pkwy S, Phoenix, AZ 85032-7744
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix > Paradise Valley
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 Family Hotel in Phoenix
#26 Romantic Hotel in Phoenix
#28 Business Hotel in Phoenix
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Embassy Suites by Hilton Phoenix-Scottsdale 3*
Number of rooms: 270
Official Description (provided by the hotel):
Casual contemporary atmosphere. Each of our 270 two-room suites features a separate living and sleeping area,private balcony, galley kitchen with microwave, wet bar, refrigerator and coffee maker. Two TV's with remote controls, two phones with high speed internet. Dressing area, in-room safes. All suites have spectacular views of the golf course or surrounding community. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ebookers, Odigeo, Hilton Hotels Direct, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Embassy Suites by Hilton Phoenix-Scottsdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Phoenix-Scottsdale Hotel Phoenix
Embassy Suites Scottsdale
Phoenix Embassy Suites
Embassy Suite Scottsdale
Embassy Suites By Hilton Phoenix-Scottsdale Arizona

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing