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“Almost Perfect.”

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Candlewood Suites Phoenix
Ranked #73 of 174 Hotels in Phoenix
Certificate of Excellence
MORENO VALLEY
Level 6 Contributor
598 reviews
286 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
“Almost Perfect.”
Reviewed 17 April 2013

Typical candlewood suites: nice room with recliner, big desk, nice flat screen, and kitchen. Best exercise room I've ever seen with five cardio machines and good weight lifting machine (needs bench). Lots of good choices in "store", pay by honor system. Big spacious laundry room with lots of machines and counter tops for folding. Recycling bins throughout.

Good location with nearby area of restaurants. I was mostly hiking in Agua Fria National Monument, so this was a good Northern Phoenix location for that.

Only negative was I had a problem with barking dog two doors from me. This went on for 10 or 15 minutes, obviously the people had gone somewhere and left the dog in the room. I decided to take my laptop and go somewhere else to work. I've begun to think I should stay in hotels who are not "pet friendly".

Room Tip: Top Floor.
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  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank drdroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 20 May 2013
Hello,
Thank you so much for taking the time to post a review about your stay with us! We are so sorry that you had to experience a disturbance with the dogs in the room near you. Please let us know if this is ever an issue in the future and we will be more than happy to do everything in our power to correct the situation for you. We do hope that this will not keep you from staying with us again in the future. We are so glad that you enjoyed all the rest of our amenities and look forward to serving you again in the future!
In Hospitality,
Alisha Tillotson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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143 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
az
Level 6 Contributor
304 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 29 March 2013

Nice clean motel off hwy 17, just north of downtown Phoenix. Less expensive than many other places in the area. Surrounded by lots of restaurants to choose from. The only downside is that you must purchase extra coffee packets for the coffee machine in the room. 50 cents each. In the moring there is coffee at the reception desk for free. Small kitchen in the room with refrigerator, freezer, microwave, and stovetop. Dishes and silverware also available.

Room Tip: Ask for quiet room away from highway.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hereford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Valley, AZ
Level 5 Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 24 February 2013

So here is why I rated this unassuming hotel five bullets. We vote with our money and this is an excellent vote. The hotel was convenient to my event in the foothills. If I had stayed at the Point Hilton it would have cost me three times what this hotel did. It simply would not have been worth it. Indeed in many ways it would have been a step down.

My reception by the front desk was friendly and welcoming. They gave me a free bottle of water and a snack. I checked in fairly early and they never even mentioned it. My room was super. I had a full size refrigerator, microwave and stove. This is a real convenience. It is so nice to be able to enjoy a snack, coffee in the AM and even dinner in the room as opposed to eating in the fifth restaurant in a row. Cheaper also.

The bed was very comfortable. The choice of pillows is nice. The Air Conditioning worked perfectly and was individually controlled. There is a very large work area/desk. It has plenty of outlets for electronics and even a bulletin board for notes. The high speed internet was truly high speed and free. In this day and age charging for internet is absurd. The television was a large, flat screen with a full array of channels.

There is an honor store in the lobby with a pretty good selection of snacks and even full meals. It is fairly priced. You just make your selection and drop the money in a box or fill out a slip to charge your purchases to your room. There are free and updated washing machines for the guests. The gym is large and well equipped. The front desk even has a large selection of DVD movies for free if you should want to relaxer with a movie. There was free pizza in the lobby on the Wednesday night that I was there.

This hotel is designed for people on an an extended stay so it does not have daily maid service as I understand it. I think it is once a week but is available anytime if you ask. They will also replace the towels everyday if you like. This is fine with me. I was there two days and it was not an issue. It is a small price to pay for such a comfortable and convenient room.

And that is the real deal. For those of us who travel extensively this hotel offers everything we really want. It is aimed right at professional travelers but anyone would appreciate what they offer. The staff is wonderful, the room spotless and convenient and the atmosphere restful. What more could you want?

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Rickwine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 8 March 2013
Thank you so much for your wonderful feedback! We are so glad you enjoyed your time with us and look forward to the opportunity to serve you again in the future.

Sincerely,
Alisha Tillotson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Garibaldi, Oregon
Level 5 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 February 2013 via mobile

I come to Phenix for work once a year and stay here for just over a week. The hotel rooms were updated last year and are very functional, clean, and include free wifi. You can choose a studio style room or a 1 bedroom. The staff here goes the extra mile and are very friendly! They have an amazing BBQ dinner for guests once a week. They have sundries and limited groceries in their laundry room, where you get $20 credit per week to spend. This year I was there over valentines day and each room had a small heart shaped box of chocolates waiting for us balanced on our room door handle. Many of the staff are the same people year after year (and they actually remember me), which I think speaks volumes to the hotel's loyalty, pride, and happy environment. Thanks again to the excellent staff at this location! See you next year!

Stayed February 2013, travelled on business
Helpful?
2 Thank Oreg0nWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 19 February 2013
Thank you so much for your amazing review! We are so glad that you enjoyed your time with us. I am so proud to hear that my staff took such great care of you and that all of our passion for what we do shows through in what we do! We greatly appreciate you taking the time to post your review and look forward to serving you again in the future!

Sincerely,
Alisha Tillotson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DC
Level 6 Contributor
260 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 December 2012

We loved this hotel! Spacious rooms, washer and dryer on site (and free to use!), kitchenette in suite, this was affordable luxury. The staff was exceedingly nice and helpful, and the room was great! We stayed here over Christmas and loved it! The hotel has many amenities, and is located close to Tempe, Scottsdale, and Phoenix.

  • Stayed December 2012, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Miranda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 December 2012

I visit the Phoenix area (former resident) several times annually for appointments and social gatherings. Candlewood Suites has always been my first choice of hotel. The location is excellent for my needs. I love the kitchen facilities and laundry facilities. The room is spacious with plenty of room to work. The room is very quiet and the hotel is always spotless. The front desk staff is excellent and always remember me. I did not bring my dog this time, but when he accompanies me, he is most welcomed.

Room Tip: I prefer corner suites on the second or third floor
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  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peoria, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2012

My Husband and I wanted a wonderful Anniversay vacation. We saw Candlewood Suites, as we were going one day to take care, of business. My Husband said that suite looks like a nice place to stay, for our vacation. Well we are so greatful to the Candlewood Suites Staff. They made our stay more then wonderful. The whole staff was so caring and they gave nice Anniversary wishes.

Steven at Guest Services was so nice to upgrade our Wedding Anniversary stay. The staff even place heart kisses a nice card and Sparkling White Grape Juice, in our room. My Husband and I have stay at so many Suites and Hotels but Candlewood Suites was the very best. Candlewood Suites was clean and the staff made us feel, at home.

I can't help but to list the staff names that made our stay so wonderful. First Steven thanks so much! Alisha,Susan,Lori,Kevin,Janine,Janis,Shirley...Jose,Letica,Norma,Maribel, and Lupe. I know this is, for the Travelers to review. To make there informed decisions, when selecting hotels. But I hope the staff, of Candlewood Suites see our warm Thanks and Appreciation.

Thanks again! Mr. & Mrs. Ronald & Royletta Smith <3

Room Tip: Higher floors the view is wonderful and the floors are quite.
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 10 September 2012
Dear Rondald & Royletta,

Thank you SO MUCH for your wonderful review! We are so glad you enjoyed your time with us and look forward to serving you again in the future. I will make sure to show your review to the entire staff! Again...many thanks!

In Hospitality,
Alisha Tillotson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Phoenix

Property: Candlewood Suites Phoenix
Address: 11411 N Black Canyon Hwy, Phoenix, AZ 85029-3448
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#11 Best Value Hotel in Phoenix
#38 Business Hotel in Phoenix
#53 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Candlewood Suites Phoenix 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel, too (fees apply). The Candlewood Suites Phoenix hotel is an all suites hotel near Honeywell Automation College and close to Cactus League MLB Spring Training. We are a 2011 Cactus League Spring Training hotel! The Candlewood Suites Phoenix hotel is located near Maryvale Stadium and Peoria Sports Complex. We are a 2011 Phoenix International Raceway hotel! The Candlewood Suites Phoenix hotel is located near Phoenix International Raceway. ... more   less 
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Also Known As:
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Arizona

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